[RESOLVED] Web Personal Heatmaps not updating

[William_Cole]

UPDATE FROM STRAVA:

Hi all! We've released a fix that should resolve this issue! Please let us know if you are still missing activities from your personal heatmap.

Looks like no activity routes have updated on my heatmap since March 25th. I did the trick for a few (changing the sport back and forth) and that seemed to work. But I won't be doing that for the 25~ or so activities I have done since March 25th. 

What's going on Strava? Heatmaps are the only reason I pay for premium and it would be nice if they worked. 

[JustynaCzop]

Unfortunately it is not resolved, all trail runs still missing from my heat maps (iOS, I don’t think people with android have that problem)

[ChrisFR]

Same issue for me... a lot of activities are not showing in personal heatmap.. some are 1 Year old+. 

Edit: The issue seems to be related to the (Iphone) App. Using web browser (Or mobile web) the heatmap show as expected. 

[PacerJohn]

Hi Bruce,  I am still having the same issue also.  Run from 8th April 2024 in a new area still not updating the personal heatmap. 

[PacerJohn]

Seems to have just updated now but the run heatmap that was missing still glitches a bit when zooming in and creating a new map on the mobile app

[Josh1]

Still having this issue.

[Bruce]

Thanks for writing in about this! We're currently investigating this bug affecting some athletes' recent activities on the Personal Heatmap. We'll follow up here when a fix for this issue is live.

[AndyBtt]

I've had the same issue ... did a 110km+ bike ride that isnt showing