Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 14 replies
  • 50 kudos

Athlete-to-Athlete Communication

I’d like the opportunity to communicate privately and directly with fellow Strava athletes (gear and route questions, co-training opportunities, etc.; things that are too detailed for the comments section). I understand that creating, integrating, an...

Resolved! How do I Insert waypoints at particular distance intervals?

 Hi,Completely new to Strava; I've planned a route, now would like to install waypoints at particular km intervals, lets say every 30km - the route is a few hundred kms.  How do I do this? I am hovering over the KM marker flags and trying to add a wa...

PB by Mt. Kenya
  • 3 replies
  • 1 kudos

Resolved! Weekly Intensity does not show all activities

In the Android app the Weekly Intensity does not show all my activities. For example this week the Activities this week under Weekly Intensity only shows activities from Monday through Thursday. Activities done on Friday through Sunday are not shown....

Crocky by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! need help cropping a run

I would actually like to know how to remove an inaccurately recorded part from my route. My Fitbit is linked to my Strava app, but while my Fitbit knows I've stopped, Strava kept recording my drive home after my run.  AKA, I ran 8 miles, not 20.

Babs by Mt. Kenya
  • 2 replies
  • 1 kudos

Mountain segments for cyclists and runners

Hi everyone,Not sure if this interests anyone, but as a cyclist and follower of pro cycling it's well accepted that big mountains are among the most revered challenges.  The origin of KOM was from TdF as one example - when the award was ONLY for summ...

Forza by Pico de Orizaba
  • 5 replies
  • 2 kudos

Resolved! Fitness Trend Improvements

 I like the concept of fitness as a ratio of effort/intensity vs rest over time. But the calculation needs to be updated, because as it stands, it gives me peaks of around 110, and lows of about 11 in the past two years. I know it's relative, and it'...


Resolved! Lap Times Incorrect

My lap times seem to include time when I have my ride on "pause".  I do not think it should do this. Maybe this is an artifact of the way my Garmin works and not Strava calculations. I do not know.

Resolved! Spurious duplicated Activity ?

I've recently had minor problems when I have cropped a bike ride (something I usually do to get ride of "noise" at the start and end of a ride) and I see a spurious duplicate of the ride before it was cropped.  I've done about 900 bike rides and neve...

Ian by Elbrus
  • 3 replies
  • 3 kudos