Strava shows incorrect moving time

[Mayday_qq]

My Garmin device shows different elapsed time and moving time for my indoor activities, but Strava shows the same elapsed time and moving time. That's annoying. I'd like to have the actual moving time shown on strava. 

[ABCycler]

This is problematic for cyclers who are entering and exiting multiple intersections during their rides.  The Garmin device pauses so as not to include the time waiting around for cars to pass.  Garmin correctly subtracts that time but Strava includes a lot more of it, arguing that we are still moving at that time.  

[samadacus]

This is all well and good except you are miscalculating our performance. Yesterday I was on a ride with a friend which I led. We stopped at the exact same times for the same amount of time. We both finished with near identical stats on our devices. Yet his mph on Strava using wahoo was higher than mine using Garmin. We both use speed sensors. I would revisit your programming. The discrepancies are why I no longer subscribe to Strava. 

[EmS]

I've noticed this as well. For example I did a ride. Garmin Edge 130 Plus shows a distance of 13.98 km travelled, a total time of 34:42 with an average speed of 24.2km/hr. 

The data uploads to Strava and somehow converts to 13.97km travelled, moving time of 35:04(not to elapsed time) and an average speed of 23.9km/hr. 

Why not just take the data exactly as it uploads from Garmin(or Wahoo, Coospo, whatever)? I'm not recording directly to Strava so why should my data be different? 

[stravauser1]

This is not an acceptable response - Strava clearly has a bug that you are not addressing. I know the elapsed time of my workout - it is the time I was doing the workout and not paused. This shows up correctly in Garmin Connect. When the workout is uploaded to Strava, however, Strava ignores this good data and comes up with a workout duration that is SEVERAL MINUTES shorter than the actual workout, making all of my pace times way faster than they actually are. This isn't a small margin either - Strava consistently reports a duration that is a full 10-20% shorter than my actual workout. This happens for pool swims, open water swims, runs, bikes, etc. It makes the Strava app basically useless. Some of the paid features look interesting, but there's no way I'm paying for an app that is so buggy and doesn't even provide accurate data. Please recognize this as the bug it is, and at least give users an option to use correct data from the devices that are calculating properly.

[Bikej]

 There is no solution in this post. Strava modifies data received from users devices. Solutions is not doing this or at least give an option to choose if user wants Strava correct these data is not.

[Mazz]

If Strava is going to add more moving time, it should also add the untracked distance.  Plenty of times I’m late to restart my watch, so I totally understand having a higher moving time than what was recorded since my watch was stopped, but I also covered distance during that period.  Essentially, you added time but not the distance.  Please look into fixing this, or don’t alter the data at all.

[Bikej]

Totally agree!

[Mazz]

Just looked at my activity and did the "Correct Distance" option.  This is crazy, because it looks like you are already calculating the extra distance but not applying it automatically like you do the moving time.  Why calculate extra moving time and extra distance but then only apply the moving time.  I would definitely say this is a bug... It should be apply both or apply neither, and it should be an opt in feature.

[BJWilson22]

Strava should be importing the data without changing it. I am running a speed sensor on my Garmin 1040 with the GPS so I think my data would be more accurate than just GPS!

[ACC]

EXACTLY!!

thry should be nothing with it.. it’s passed to Strava which is THIRD PARTY APP.. translate it to your interface and post it .. there should be zero algorithms or anything done with the data that comes from garmin , wahoo, etc- Strava is ok for a lot of things but accuracy is definitely not one of them. - and it’s because they alter the data they receive