[Archived] Athlete Community

Hi The Strava app on my GW4 has recently started having a problem recording heart rate data properly. On the 24th Sept it would record successfully: By the 29th it appeared to be intermittent. Recording HR using Samsung Health still looks ok so I believe it is a Strava app issue. I had a few watchapp updates during that period so maybe introduced as a result of those? Restarts etc. haven't helped. Thanks Mike    

Hi guys! I'm trying to change the measurements on my app from miles to kilometres, but i don't seem to have the setting under preferences. Any ideas? Thanks

Evening guys. Does anybody know the model of this Shimano Altus? I do apologise if this request is in the wrong place but looked everywhere for somewhere to post this but can't find anywhere. Thanks for your understanding guys. 👍     Much thanks guys.  

Is it possible to manually input training impulse on the Freshness and Fitness page? Power meter wasn't working on a recent ride, so no entry was made on this Strava page. A significant uptick in fitness would have occurred if the data had been registered. So my fitness curve is not reflective of actual fitness. On Training Peaks, data can be manually inputted such that it adjusts fitness based on your estimates. Even if not totally accurate, it seems better than a curve which doesn't move at all based on the lack of data. Thanks.

Subject pretty much says it all: Strava not recording HR correctly with Wahoo HR strap: when I go for a run using Strava iOS app and Wahoo Tickr HR strap connected via BT, the data recorded is ridiculously inaccurate. It will basically pick a HR and stick there for 10-15min, regardless of how hard I'm going (same HR for 15% uphill climbs and 6% downhill descents.) It is not the strap: I use the same strap for cycling and my Wahoo ELMNT Roam records accurate/ ie highly variable data.

Hi I placed an order for a swytch kit and now find they dont deliver to the isle of wight. I wondered if anyone else has had this problem please? I am quite cross as they dont tell you this before you make a payment.Many thanks Sue

I just set up the Beacon feature on my Apple Watch Ultra 2, however when I initiate a workout I get a message stating, “We weren’t able to share your location with XYZ.  Tap to send your Beacon manually.”  I’ve tried multiple emergency contacts but I get the same message for all of them.  The Beacon message will send if I initiate a workout using my cell phone, but not if I begin a workout using my Apple Watch.  I do have cellular activated on my Apple Watch.  Any idea what the fix is for this?  Thanks.

I use Strava and have a Google phone and Strava doesn't sync to Google Fit. (I've disconnected accounts, revoked/granted permissions, cleared cache & storage and gone through a few other steps as guided on various websites.)I've just purchased a Samsung Galaxy watch to add to the confusion. Is there a best practice to connecting various devices/apps to get them all firing together?Device 1: Google Pixel 5 PhoneStrava AppGoogle Fit AppHealth Connect App (Google)Health App (Samsung)Galaxy Wear AppDevice 2: Samsung Galaxy 5 WatchStrava App installed (& linked to account)THANKS!

If you like community events and live in the United States, there’s a good chance that you have participated in a Turkey Trot. As the name suggests, the Turkey Trot is derived from one of the most common foods served at Thanksgiving dinner, the turkey. Turkey Trots bring communities together and are fun for the whole family.  It all began in Buffalo, New York back in 1896 when the local YMCA (Young Men's Christian Association) hosted an 8K race. Six people signed up and just four of them crossed the finish line. This year, the YMCA Turkey Trot will mark its 128th consecutive start making it the longest consecutively run race in the world. This turkey trot has become one of the most popular races on Thanksgiving; there is so much interest that it is now capped at 14,000 participants. This event raises more than $30

Hello , greetings from Portugal.How to offer a subs to a friend or even to a group of friends ? Thanks for the help in advance

I am trying to connect my peloton account to Strava but it says my Strava is connected to another peloton user.. I have disabled everything connected on Strava to Peloton but i have no idea how to reset this!

Hello -  I’m trying to figure out how to connect my Peleton with Strava.  I created my Strava account with google oauth and when I click “log in using google” on my Peleton I receive an error message that says “social login is not supported”. Any ideas? thanks

Migrated Content

As a Strava user for over 10 years and several as a subscriber member; it is truly disappointing to continue to use the app and find Strava has removed access to every possible feature to those whom are not a subscriber! Sad that an app that many use to better their health by monitoring their activities and search for motivation to improve; you only find disappointment that every feature is a must subscription driven! Did you ever think of young students who are staring out a sport and they cannot afford a subscription. Strava has millions of paying subscribers sad you are so money hungry! 

I have a problem with sync between watch and phone there is problem to upload my workout from the Samsung Galaxy 2 because of sync failed (7). 

I would like to start Jan - Dec public challange. How I set it up ? Thanks for support. Best. Richard

Been bicycling with Strava for the Summer outdoor season, now I'm focusing on indoor winter training with a KickR, Zwift and Strava,   And liking many of the features on Strava.

What is the issue with the software this morning, I cannot upload my latest ride so decided to logout and start again, now cannot log in at all!

I'm missing my favourite features .. what happened Strava? Over 10 years full featured paying member and all of a sudden I can't compare my results with other cyclists in my age category. Why did I not get a notification of this change. At least I could have decided to upgrade my subscription. 

Hi there everyone. I can't believe I've been using Strava since 2011 and I never joined the Community till now!I live in Minnesota and participate in a number of endurance sports. For cycling categories, I do fat tire (studded tires for fear free winter riding!), road (time trials, structured workouts, fun rides), gravel, and dabble in cyclocross. Trail running, road running, and I started racewalking in August 2023. First racewalking meet on December 10! I also do strength training and love Kelly Starrett's mobility activities. I loathe doing endurance work indoors, so I cycle, run, and racewalk outside no matter the weather. It can be a challenge when it's -10 degrees F or lower, but with the right gear (including an Airtrim mask), I get it done. 🥳🥶☃

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: I signed up for a 10k challenge, ran a 10k, and it isn't showing as completed! How can I check my activity to see if it counted?  Remember to submit your answer in the comments by November 17th. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! &#12858

Hi,I find the calories on connect do not synch well into Strava.Ex. Ellipitical calories after editing in Connect ( to synch with Technogym with weight/age data and synch to heart strap should be more accurate )  to then synch to Stara shows the original incorrect value not the new one.Why?

I'm not sure which API/Mapping service that Strava is currently using, but it is impossible for me to use the privacy feature to hide my home address.I live in Bahrain and the address system here is messy, so identifying an exact address is pretty difficult. Previously I could hide an address using GPS coordinates but that doesn't seem to work any more either.Anyone else facing these issues or have a better solution for me? I'm not really interested in hiding the start/end of all my activities as I don't really care when I start away from home.

Olá, sou de Ribeirão Preto SP, o Strava me proporciona uma alegria, uma motivação a mais! Muito bom estar aqui! Uma boa atividade física a todos! 🏃🏻‍♂👊🫡TRANSLATION:  Hello, I'm from Ribeirão Preto SP, Strava gives me joy, extra motivation!Great to be here!Good physical activity to everyone!  

Hello, I am using Samsung Galaxy watch (B62B) (Model No. SM-R800) for syncing my Strava activity. It was working almost fine till yesterday until I encountered issue on syncing my morning run from Strava to Strava servers through watch. Little did I realise at that time that it can be something to do with watch.samsung.strava being down and did multiple things to fix and now have landed up in difficult situation. Looking for some assistance now.Issues: 1. Not being able to sync activities. Getting error: “Sync failed (42)” and sometimes “Sync failed (99)”2. On reading internet, one of articles suggested going to Strava site and unlinking watch. Did that3. Now while, Strava site doesn’t know that my watch exists as I unlinked it, the app on my watch is still linked to account and there is no logout option!!! It opens up as before without prompting me to enter 4 digit new code to link again.4. Now if I try to sync activity, I get “Sync failed (7)”