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Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

2106 Topics
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pracasHub Starter
asked in Developers & API
How to get details for all laps by an athlete in a single call?

How to get details for all laps by an athlete in a single call without having to provide the activity id for each activity?  Or should i make one call per activity to get the laps information? Any better way?

01
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1 year ago
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hesetmyfeetuponHub Starter
asked in Strava Features Chat
Activities with children

I’d really like to be able to label activities with children (much like shoes or commutes) to give a more accurate picture of speed with and without (and be able to show them how many miles they’ve done in one place)

24
H
1 year ago
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andreewpHub Rookie
asked in Strava Features Chat
Question about changing Sport Type

Is it bug or feature that I cannot select for example Trail run when uploading activity but can when editing?

13
A
1 year ago
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MhéoHub Starter
asked in Strava Features Chat
bug lors de l'ajout d'une activité.

bonjour je voudrais synchroniser une activité de garmin sur strava , en gpx ou tcx mais un message s'affiche au bout de quelques "secondesactivity_10282045562.gpx duplicate of activity 8369471731" Pouvez vous m'aidez a savoir d'ou vient le problème ? Merci.

01
M
1 year ago
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FilgriffHub Starter
asked in Strava Features Chat
GAP paces

Can anybody tell me why my GAP paces have stopped showing on my runs. I’ve looked through settings but I can’t find an option to turn them on. Thanks in advance

91
F
1 year ago
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bunemeHub Starter
asked in Developers & API
409 conflict error

Hello,I'm using the Strava API to post activities for my users onto their strava account. However, every so often I get a 409 error back from strava when I try to create an activity. I know this means that an activity already exists at that time for that user, but the user in question had no conflicting activity.For example, at the following time: 2023-01-09T15:35:25.225Z,I sent a POST request to create an activity and got a 409 error back with the following body: {"message":"error"}. The start_date_local was "2023-01-09T15:00:20+00:00", and the user's latest activity on their strava account was 4 days before this activity, so there can't be a conflict.

01
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1 year ago
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PF46_2Hub Starter
asked in Strava Features Chat
vitesse moyenne en ski de fond

j'ai remarqué que strava pour l'activité ski de fond , bien que la durée et le kilométrage soient corrects calcule une moyenne fausse pour tout le monde alors que les montres, compteurs fournissent la bonne moyenne

01
P
1 year ago
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klaychopHub Rookie
asked in Developers & API
developer to build a tool for me

Hello Devs!I'm looking for someone who is familiar with working with the Strava API to build a tool for me, specifically a tool stores any users activity information in a database that grants permission for me to do so. Thank you

02
K
1 year ago
bicialmeria
bicialmeriaHub Starter
asked in Strava Features Chat
Walk/Hike Annual targets

Is there a way of getting activities marked as walks or hikes to count towards annual target rather than having to tag them runs (very slow ones!) Any ideas welcome Mark 

11
bicialmeria
1 year ago
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Kochen1709Hub Starter
asked in Strava Features Chat
Syncing not working

Hi there I'm getting this message when syncing my activities:Detected 634 activities with missing stress scores due to lack of functional thresholds➞ Please provide your functional thresholds in dated athlete settings to cover below activities I have tried to restart the sync several times but get the same result.  My dated athlete settings are as follows: What to do? Thanks in advanceHenrik

11
K
1 year ago
plants4jim
Superuser
plants4jimSuperuser
asked in Strava Features Chat
Which Activity Types Are Separate from Cycling??

It is very confusing, if you record something as a "ride", the stats count in your totals on your profile. If you record as a Run, they show as a Run in totals, if you record as kayaking, it shows as Kayaking... But if you choose related cycling ones, they still count to the Ride category...Is this true for any that are related to cycling? Do any activity types record stats like HR, Cadence, Power, Speed, but not lump themselves into the Ride total stats? Velomobile? Ebike? Hand Cycle? It is confusing and makes no sense. Some activity types are different activities, others aren't. Gravel Ride, Indoor Ride, etc still all count as a ride.Why are these different activity types and not just tags, if they have no functional difference? 

98
plants4jim
Superuser
1 year ago
R
RonTHub Starter
asked in Strava Features Chat
Water Bottle Size

Strava gives reminders to drink. What is the water bottle size in ounces it uses?

11
R
1 year ago
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Jordan11Hub Starter
asked in Strava Features Chat
Segment

bonsoir, j’ai remarqué sur trentaine de mes sorties que je n’étais pas classé sur certain segment effectué pendant la sortie. il y a bien mon temps sur le segment mais je n’apparais pas sur le classement …. tout en sachant que je suis en public . 

22
J
1 year ago
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jeffbonassoHub Rookie
asked in Strava Features Chat
Any way to categorize activity to not include in fitness statistics

I am an avid runner who is also a pilot and Garmin watches that target different verticals like aviation, boating, etc also have all the running, cycling features as well. Whenever I go on a flight it automatically uploads to Strava just like any activity. It's actually pretty cool to see my flight track on there, and the community thinks pretty cool too, but it messes up all statistics and my year-end report because it thinks these are fitness activities. It categorizes these as a Workout which is probably fallback. Does anyone know if possible to mark an activity in a way so it doesn't include the data in fitness statistics.

12
J
1 year ago
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dluftspringHub Rookie
asked in Developers & API
API Doc Correction: Update authentication docs

Hey!I was working on a small app last week using the developer docs and was wondering if you could make a correction. The docs suggest that the tokens received for accessing resources are bearer tokens meant to be posted as headers when requesting resources however in practice (at least for the `/athlete/activities` endpoint) the v3 api expects the access_token to be sent as a query parameter. Is there any chance the docs could be updated to reflect this or at least clarify that different resources require different forms of access tokens? What was especially confusing is that when I went through the redirect flow the token was explicitly listed as `token_type: Bearer` which was not correct.

02
D
1 year ago
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melissagalHub Rookie
asked in Strava Features Chat
How to add info on an activity

HI, I would like to add the calories and hart beet on some activities.  My fitbit is to old to be compatible with strava and I dont see how to add these info without enterring manually the activitie. Thanks

71
M
1 year ago
CreakyCrank
CreakyCrankHub Powerhouse
asked in Strava Features Chat
Social Features

I have some ideas that I'm considering submitting, but before I do, I thought I'd come here for a bit of a discussion. How do you view Strava? I see Strava as a "Social Platform for Fitness/Movement", where not only do we track our activities, achieve KOMs, become Local Legends, etc., but also as a place of community, where we can get together to share and delight in each other's accomplishments.Given that perspective, I think there are a lot of 'social' features that are missing from Strava (tagging other athletes in photos and/or videos, chat, event planning, etc.). How do others feel - are you more in line with Strava as a Social platform, or do you see it more for the athletic tracking (wanting more features tied to activities, rather than social features)?

13
CreakyCrank
1 year ago
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tssHub Starter
asked in Strava Features Chat
Please fix the "Bulgarian" audio cues on iPhone

With the introduction of support for Bulgarian language in iOS 16, Strava application started using a strange set of audio cues. There are some Bulgarian words in it, lots of English words as well, but the pronunciation is usually wrong and based on an awful accent. Sample: /edin kilometer/ in five minutes /nine/ seconds. Edin means one; nine (9) is pronounced /nine/. Please remove this translation and switch back to English until you have real Bulgarian translation. The current one is far from the quality someone could expect from Strava. Thank you!

21
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1 year ago
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row_developerHub Rookie
asked in Developers & API
Uploading TCX with activity_type='rowing' no longer sets activity sport

Hello,We're seeing a change in behavior since yesterday, where uploading a TCX file to the /uploads endpoint with an activity_type="rowing", no longer sets the Sport correctly on the activity in Strava. It is set to 'Workout' instead of 'Rowing'.Did anything change on the Strava side related to activity_type?Thanks for the help.

23
R
1 year ago
cy-linder
Superuser
cy-linderSuperuser
asked in Strava Features Chat
STRAVA yearly summary

Every year we are waitng for the yearly summary, aren't we? As it was rolled out a few days ago I recognized again that the numbers used in this summary aren't correct. E.g.: In my profile there are 6.270 km of total cycling distance. The summary says 6.431 km. Also the longest ride stated in the summary 120 km, the profile says 150 km (and I know it was 150 km 😉 😉 ) Where do these deviations come from?

94
cy-linder
Superuser
1 year ago
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TacitusDHub Rookie
asked in Strava Features Chat
Virtual Ride KOM?

Does anyone know how to post a virtual ride, but not have it count towards the leader board? I did a virtual ride and got a KOM on a section of that ride.  Which doesn't feel quite fair.  Doing it inside isn't the same as being on the actual road.  

32
T
1 year ago
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jomoHub Rookie
asked in Strava Features Chat
Are E Bike Rides a subset of Rides in the annual summary?

The annual summary in my profile has two separate options to show E Rides and non electric Rides. If I sum both the annual kms seems high and the non E Rides in particular seem to be high. Am wondering if the E Rides are a subset of rides ie included in the total of Rides rather than as a separate quantity? Or on the other hand am I simply a superstar?

01
J
1 year ago
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NjordHub Rookie
asked in Strava Features Chat
Club Events Disappear

I admin clubs that hold Strava events regularly. Problem: Once an event has passed, it disappears from the club page and is no longer linked to anywhere and cannot be found (unless you jotted down the event URL before it disappeared). It would be nice to have depository somewhere of past club events for member reference - for example, to support recurring events, or to look up who RSVP-ed.  Or have anybody found a workaround to access past club events?

51
N
1 year ago
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dwoznHub Climber
asked in Developers & API
Upload tcx file with mute

Is it possible, by using either website or the API, upload tcx activity but mute it? I have a files from Endomondo, but I don't want to spam my followers with tons of activities 🙂

136
D
1 year ago
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jamesmurtaghHub Rookie
asked in Strava Features Chat
More accurate location

In Ireland, Strava seems to be using electoral areas to give the location of a run/cycle/etc. In my case, that area is just too large to be meaningful. The electoral area I live in is perhaps 2,000sq. kilometres. Where is this information coming from? Why not use the closest town or community area? If I go for a run in London, it doesn’t tell me I ran in the South-East of England. I’ve emailed about this and haven’t gotten a reply. Thank you. 

02
J
1 year ago

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