Skip to main content

Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

2113 Topics
JBW-Florida
JBW-FloridaHub Explorer
asked in Strava Features Chat
Slight error on the new KOM/CR table.

A recent change to user profile of the web version presents a column heading indicating "Total efforts", but the data being shown is the number of members who have traversed the segment.  As a member may cross the segment numerous times, these are two different values... number of people and number of attempts.  Can this be corrected?   Either the heading or the data in the field. Thanks...   

01
JBW-Florida
1 year ago
S
svengelhausHub Rookie
asked in Strava Features Chat
Hide map but leave analysis data visible

Hi. I would like to keep the analysis (altitude, speed, cadence, power and power fields) visible for an upcoming cycling activity and only turn the map (i.e. the location of the activity) invisible. Is this possible? I tried this on a test basis with a friend. After he turned off the full map on map visibility, the "show analysis" function was also gone.It would be great if there was a solution for this. Thanks!

32
S
1 year ago
J
Jan89Hub Rookie
asked in Developers & API
Developer Webhook Events API for new workout - add field: workout_start_time

Currently the create event webhook contains a field event_time. Adding another field with the start time of the workout would make it possible to check whether the application has received the workout from another source (e. g. garmin) already. That would allow developers to further save api calls to get the activity.

12
J
1 year ago
B
bikeRunBoulderHub Starter
asked in Strava Features Chat
Problems with google play subscription

The price increase in google play cannot be confirmed. As soon as the pop-up dialog "confirm identity" appears, nothing else happens. Tried with multiple browsers (chrome, firefox, edge, opera) and devices (Windows PC and Android).

11
B
1 year ago
M
Mayankp12980Hub Rookie
asked in Developers & API
Api to calculate the burning calories for given activities

I’m using the Strava api’s and having the free subscription, I need to calculate the burned calories of the activity/sport I’m doing,But I didn’t find any api to fetch all the sports/activities, do anyone suggest any api where I can give the activity name/ sport name like running, swimming, HIIT etc with the time duration and in response it can provide the burned calories in the time period.

222
M
1 year ago
S
SimoneMorvHub Rookie
asked in Strava Features Chat
Why the segments of MTB and eMTB not the same?

why aren't the segments of MTB and eMTB not the same? it's easy, just create 2 different rankings for each segment, one for MTB and one for eMTB. me and my friends who switched to eMTB, we realized that there are very few segments marked for eMTB, less than 10% compared to those for MTB.

42
S
1 year ago
Mason
Community Manager
MasonCommunity Manager
posted in Strava Features Chat
Join the conversation about the features and tools Strava has to offer

Here at Strava, we’ve put years of effort into making Strava the ideal home for your athletic life. Whether you use it to track your progress, keep in touch with your friends, or find motivation and new adventures, there’s something for everyone.  As you can imagine, housing all of your athletic endeavors is no small feat. Over the years we’ve created a feature-rich platform on both web and mobile enabling you to unlock your potential while staying authentically you. In other words, our platform has a lot of tools and capabilities!  We’ve created Strava Features Chat to connect you with one another to discuss everything Strava. Whether you have feedback on something old or new, or whether you would like to just ask questions about the product, you can do it here. As a compliment to this space, we’ve compiled this resource to help you understand and explore all that Strava has to offer.  Come on in and share your Strava ideas, feedback, questions, and experiences!

13
Mason
Community Manager
1 year ago
B
bricinHub Rookie
asked in Strava Features Chat
Access photos during route planning

Does anyone know how to access photos during route creation? For example I am working on a new trail run route and I can see photo icons on the map. But there doesn't seem to be a way to click the photo to see it. If I click (or cmd click or ctrl click) it adds the photo location to my route.Seems like I am missing something simple - these photos would help me with navigating the planned route.

011
B
1 year ago
A
antokneHub Rookie
asked in Developers & API
Generating API using Swagger ignores allOf when generating model objects

Hi,I'm running the command:swagger-codegen generate -i https://developers.strava.com/swagger/swagger.json -l swift5The DetailedActivity does not contain any of the SummaryActivity as described by the allOf section in https://developers.strava.com/swagger/activity.json#/DetailedActivity.I've tried using version 3.0.41 and 2.4.30A quick search indicated that it is a swagger bug?Am I missing something here?Thanks Antz

11
A
1 year ago
G
GenoVHub Rookie
asked in Strava Features Chat
Auto Excluded Efforst and inconsistency

Hi those interested and knowing.I've only recently realised that "auto excluded efforts" is a thing since around March 2022. I thought it was bad gps data when some of my efforts went missing but retrospectively many were auto axed.Today I did a really hard effort following another bro going downhill and almost broke my PR for a short downhill segment, also a record I've been trying to beat every chance i get and consistently hitting the same times.There are others who went the same speed on the day but as far as i can see they don't have estimated watts whereas mine is estimated at 1200W max, i don't have a powermeter and obviously sitting behind a rider makes going faster easier so i question this metric and how strava calculations got there. I use a Garmin products, Edge 130, cadence and wheelspeed sensors.I'd like to know on what basis and which rules these excluded efforts are calculated?!The segment has an obviously broken first place and the next 5 spots are all 90km at 30s, so

42
G
1 year ago
A
AndraIHub Starter
asked in Strava Features Chat
Strava would like to find and connect to devices on your local network. Why?

This is a privacy concern (hence Apple prompts to allow / disallow access). But why is Strava trying to access my local network at all? There's no reason for it to be rooting around my WiFi.  Have Strava maybe accidentally used third party code which is maybe a bit malicious? 

01
A
1 year ago
B
BusterosHub Rookie
asked in Strava Features Chat
How do I set cycling as default on the app's recording mode?

If I want to record an cycling activity on my iPhone I tap on the 'record' symbol. Since the last update the default activity is set to 'running'. Then I have to manually change it to 'cycling'. This is irritating me and I wonder if there is a setting where I can change the default to 'cycling'?Thanks!

25
B
1 year ago
T
tamasbenceHub Starter
asked in Developers & API
How to interpret detailed activity data from activity streams?

Dear Moderators and Forum Readers, We are using the Strava API since years in our product. We are utilizing the detailed activity streams as well. In the API reference the structure of the response of activity streams are described in good detail, however there is nothing said on how the data shall be interpreted (e.g. an entry in the ,,velocity_smooth'' is 1.0m/s what does it mean, is it the actual speed on a given time or an average of a longer time period?...). We see a lot of various ,,formats'' for these streams: for some users and activities, there is a data record for each second, in some cases, we have records for every few seconds. We can see also sparse formats, with only a few record for the entire activity, or even having data records for every second, except a few, large periods without any data record. This makes implementing a general solution for interpreting the data really hard. My question is, that is there any good and detailed description about how to interpret the

82
T
1 year ago
Egly443
Egly443Hub Rookie
asked in Strava Features Chat
Ability to automatically import HIIT activities from Garmin as CrossFit

On my Garmin Forerunner 255 I have renamed my HIIT activities as CrossFit but when automatically imported into Strava they are listed incorrectly as a Workout rather than CrossFit.  I would like a feature to be able to say I wish these imported correctly to Strava as type CrossFit rather than workout.

36
Egly443
1 year ago
M
miltoncabralHub Starter
asked in Developers & API
Acess User Followers with permission, but from other app

Hello, we are developing a Digital Social Platform dedicated to Sports Events. We would like that our users could import their Strava friends, just like Strava does with Facebook. However, it seems that Strava API doesn't support this feature. Is that true? Thanks in advance

11
M
1 year ago
J
jramponiHub Starter
asked in Developers & API
Public Athlete Dataset

Hi,I'm looking to use the Strava API to collect a large dataset on individuals who run. Is there a way I can list (or is there some public database) of athletes whose profiles are set to public? I'd then simply call "get athlete stats". I'd like to query through this list of individuals to create a dataset.

42
J
1 year ago
J
Johnny9790Hub Starter
asked in Developers & API
Problem about acces data

Hello everyone My name is Ionut, I'm a Qlik Developer, and I want to create an app with my data in this reporting tool. I created my connection, because I have a dedicate connector.  I can see one table with my data like this  But when I will try to access another table, I can't, and I need my gear ID, or club ID, or Segment ID etc, to access other tables   and so on Can you help me to access my data with this connector, I really want to create an interactive app with my activity, I'm waiting your response Thank you 😊   

41
J
1 year ago
A
alexbrasch88Hub Rookie
asked in Strava Features Chat
KOM segments in Exporting your Data and Bulk Export

I am wondering if KOM segments are or can be part of the bulk export? I recently did a bulk export and I see a CSV file called "local_legend_segments.csv", but no KOM equivalent. Perhaps I am missing it. Thank you for any insight. 

03
A
1 year ago
D
DallyHub Rookie
posted in Strava Features Chat
Based or custom heart zones vs relative effort

Hello,I wanted to ask about your experience with the heart rate zone settings. I have a Strava Relative Effort data field uploaded to my Garmin watch so I know the running value as I run. In my watch, I have the zone set in the strava data field, just like in garmin. Directly in Strava, if I leave the zones Based on max heart, the values after the activity plus minus match. If I set Custom herat rate zones in Strava, the values are almost half as low after the activity (in my watch, the relative effort shows, for example, 79, and after uploading the activity to the diet, I have a relative effort of only 45, for example).Thank you

12
D
1 year ago
O
OldGuy63Hub Rookie
asked in Strava Features Chat
"Workout" Activity Type

In Strava terms, what constitutes a "Workout?" This is listed as one of the acceptable activity types for this month's "Indoor Workout Challenge," and just wondering what counts. Evidently an indoor ride does not 😕😕

145
O
1 year ago
S
SMayHub Rookie
asked in Strava Features Chat
Competition on Leaderboards

Hello, New to the Community and Subscribed services here. I have enjoyed using Strava for several years now. I have a concern as it has come to my attention that someone in my area is competing for women’s leaderboard results and has recently identified as a female.  He/she was on a collegiate MTB male racing team before coming to this area.  The women here are at a disadvantage and this situation has lessened the enjoyment of segmental competition among the women (gender at birth) who ride and compete on the same segments.  Thoughts?

14
S
1 year ago
S
stigjaHub Rookie
asked in Strava Features Chat
Is there a way of pulling data for statistics?

Like for instance, if I want to know how many Ks i hiked in 2017? Or how many hours I ran in july 2018?

144
S
1 year ago
S
stigjaHub Rookie
asked in Strava Features Chat
Couple of features I miss on the heatmap

I just switched from Suunto, and I miss the function that you can see everyones heatmaps. Meaning that you can always discover popular routes in an area. It would also be nice if you can click on the individual track of your personal heatmap to see that specific activity.

03
S
1 year ago
K
konradkHub Rookie
asked in Developers & API
Feedback request: my app to create 3D animations from Strava activities

 Hello everyone!I created an application that creates 3D animations based on Strava activity. I wanted to effectively show those activities that take place in mountainous terrain, e.g. mountain biliking or hiking.  Created animations can be shared on social media. Sample video: https://youtube.com/shorts/RnOG_VV2rb0?feature=shareI would love to have your feedback on the application so I can make it even better for everyone. 🙏Known issues: - share button doesn’t work on some platforms (Firefox, chrome on macOS; It should work on mobile devices)- moving speed is dependent on screen refresh rate- activity visualizations from flat terrain are not attractive- visualizations of activity from outside Europe are generated significantly longer (my way of obtaining altitudes is optimized for Europe, it will be improved soon for the USA)- zoom level should be adjusted according to activity sizeMore information here: https://paintmove.com

11
K
1 year ago
S
slogfesterHub Rookie
asked in Strava Features Chat
What is Strava's 'Training Impulse'?

What exactly is Strava's 'Training Impulse'? It is  ONLY shown when you hover over a particular ride in the 'Fitness and Freshness' curve, but the term is not defined in the Strava glossary (as far as I can find) and -of course- its not  'Training Load ' (known as TSS everywhere else)) or 'Intensity' (= IF) or 'Relative Effort' (TRIMP). Can't find anything on these boards or via Gogle.Anyone?Thx.

62
S
1 year ago

Badge winners

Show all badges
Terms & ConditionsCookie settings