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Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

2232 Topics
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BalinaisHub Rookie
asked in Strava Features Chat
publier des activités

Bonjour, Comment puis-je faire pour publier des activités? Merci pour vos réponses.  le Balinais          

01
Soren
1 year ago
Fieldpoppy
FieldpoppyHub Starter
asked in Strava Features Chat
Random segment announcement when not using app

Hi — I have a v weird glitch happening. I have segment audio notifications on so when I’m running I get the notice of half Km / times. That works fine. But after I have finished running, hours later, when the app is actually closed, I get random announcements of completing half a Km and a random time. Loudly on my phone.  I am not moving, I properly finished and uploaded my previous workout and the app is closed. Last night ut did it 9 hours after my run while I was in a play and my phone/ watch were in theatre mode. Any ideas?

51
Jane
Community Manager
1 year ago
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SzymonWoHub Rookie
asked in Developers & API
Preventing unwanted users to auth to my app

I would like to prevent unwanted users to auth to my application.1. Is there a way I could POST some headers/data during authorization to "https://www.strava.com/oauth/authorize" like client_id?2. The use case is that I don't want users to share auth link like: "https://www.strava.com/oauth/authorize?client_id=99999&redirect_uri=https://mysecretwebpage.org&response_type=code&scope=activity:read_all"3. I just want the users to be possible to auth to my app when clicking a link from my webpage. This would act as a protection from copy&pasting the link.Thanks.

13
ibooij
1 year ago
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Lyon3Hub Starter
asked in Strava Features Chat
Segment time incorrect when displayed in age group

Hey, Gang: I’m 75, and train seriously. Yesterday and today I pr’d on several local segments. The main page indicated that I had a pr for several segments and the times for the segments were correct, BUT my age group (75+) shows an older time (a few months prior). I repeated the same segments today and pr’d again, and the same thing happened: Strava indicates my correct time, but my age group (75+) shows an old time. It’s the same issue on the all time and the this year’s portions, as well. Here’s what I’ve done to try and remedy the issue: 1) Waited 24 hours (no change); 2) Deleted the biking activity, and reloaded from Garmin; 3) Repeated the same ride the next day (today), but no change; 4) Reached out to Strava to talk with support, and sent photos (they haven’t responded in any meaningful manner (just promises); 6) Logged in, and restated the program. Most athletes have a little ocd, so forgive me. Any one that has experienced the same issues have a solution? Grazie, Tutti

02
J
1 year ago
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MrgSneHub Starter
asked in Developers & API
Strava API: keys and Streams

Hi, I have an issue with Strava API. I want to get activity streams and especially cadence, watts and temp for 1 activity.Problem: with my requests below, I can only see 'temp' and not cadence and watts.header = {'Authorization': 'Bearer ' + access_token}param = {'keys': ['cadence', 'watts', 'temp'], 'key_by_type': True}time_list = requests.get(url, headers=header, params=param).json()Does it mean we are able to do only 1 key per request ? Meaning I should have to do 3 requests and not only one ? Thanks

152
L
1 year ago
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bugembeHub Rookie
asked in Developers & API
Delete Primary Photo Associated with Strava Activity

I want to delete the primary photo associated with a Strava activity so that I can replace it with an updated version of it.I do not see any DELETE endpoints in the Strava API docs at the moment.How can I achieve this using the available Strava endpoints? 

32
B
1 year ago
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nloomisHub Starter
asked in Developers & API
Api won't accept scope of `openid+read....`, which makes it impossible to use Auth0 libraries

Hi there, Following the docs I've gotten to the point where I can't make any requests with the `@auth-spa-js` Auth0 client, since it default attaches `openid` to the beginning of the scope on any request. Thus, when trying to login with this client, I get a `scope invalid` message, since the scope is `openid+read` instead of `read`. It seems they aren't planning on changing this, so is there any way for openid to be an expected scope? (source of them not planning to change it: https://github.com/auth0/auth0-spa-js/issues/433)

51
SkippyVasquez
Community Manager
1 year ago
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clarkbwHub Starter
asked in Developers & API
Media or metadata updates from Webhook Events API

Can the Webhook Events API be extended to include changes to other data? Currently we can only recieve a webhook for these 3 events: Title Type Privacy However other changes, like media changes (photos or videos) don't have a notification. And I'm seeing these additions after the initial activity creation quite often. The Strava mobile Application event has a separate "Add Media" context menu item but these adds are silent from the Events API perspective.  

31
SkippyVasquez
Community Manager
1 year ago
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QuixoteHub Starter
asked in Strava Features Chat
KOM Category icons

Please bring back the KOM category icons in the athlete KOM lists.  It was a quick and easy way to see and differentiate actual climbing koMs from flat segments and others.

11
Jane
Community Manager
1 year ago
A
adotlandHub Rookie
asked in Developers & API
API: DetailedSegmentEffort id does not match website segment effort id

Hello, GET `activity` from the API includes `segment_efforts` array containing incorrect id values. They are all missing at least the last two digits. I just started using this recently, and it seems like this is something people would have noticed already. Is it a new change? example: url of segment effort on Strava.com:  https://www.strava.com/activities/{activityId}/segments/XXXXXXXXXXXXXXXX336 what gets returned in API response: {..., segment_efforts: [{id: XXXXXXXXXXXXXXXX300, ... }], ... } note the last three digits in the URL: "336", and in the API response: "300" This is for an identical segment effort, and can be repeated for every segment effort I tested Calling API for GET segment_effort with id XXXXXXXXXXXXXXXX300 returns 404! --- also calling GET segment_effort API with the correct id returns a result with the incorrect id. --- DetailedSegmentEffort id says type is `long` https://developers.strava.com/docs/reference/#api-models-DetailedSegmentEffort Maybe this type do

42
A
1 year ago
M
michaelfransenHub Rookie
asked in Developers & API
Personal Access Token

I would like to develop only for myself (not for other users). Is there the concept of personal access tokens like many other APIs have for this purpose so I don't have to build the oauth flow just to get my own data? Examples of companies having this are Airtable and Github. 

23
Jan_Mantau
Superuser
1 year ago
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joekwokHub Starter
asked in Strava Features Chat
NEW GARMIN 265 and changing dashboard data pattern

1. Everything fine after my new garmin 265 upload the activitiy to Strava , but strava didn't show the data is from 265. However my old 945 does. anyone got this problem too?2.  Is it possible to change the data field from Calories to Average HR?

33
Jane
Community Manager
1 year ago
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Ian11Hub Adventurer
asked in Strava Features Chat
New format for KOM lists in user profiles

I noticed a few days ago that someone has changed the format of the KOM lists in user profiles to show, I think, the number of users to have completed the Segment.  This would be a good improvement but when I look today the additional column is no longer there.  I thought there might be some explanation in the forum but I couldn't see anything (I try to sort posts by newest first but it doesn't seem to work so I'm not sure if I missed something).There is a new tab to now also apparently show Segments with Top 10 placings, which also seems a good idea, however, it currently shows I have more KOMs than Top 10s which makes no sense to me (surely every KOM is also a Top 10 or am I missing something ?).There also seems to have been a change to date formats which now show as ambiguous m/dd/yy - this may be fine for people using "American" format but I personally find it confusing (I have to think whether 3/04/23 might be 3 April or 4 March).  Can we please go back to non-ambig

123
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Strava
1 year ago
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marcvanderHub Rookie
asked in Developers & API
Are the 0auth calls also included in rate limit?

Hello,I'm implementing a rate-limiter library in my code to make sure I don't overpass the limits.Are the 0auth calls (made to https://www.strava.com/api/v3/oauth/token) also included in the rate limits? Thank youMarc

37
M
1 year ago
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klemealesHub Starter
asked in Strava Features Chat
New Strava Profile not showing up in search

I have new strava profile.  Why in search conntact not showing my prifile?

51
Scout
Community Manager
1 year ago
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RafnerHub Rookie
posted in Strava Features Chat
Show on an activity if auto-pause is used: A way to make Strava real

I love the auto pause function so that Strava pauses when you stop running to have a sip of water or tie your shoes. The only unfortunate thing is that it doesn’t give the ‘real’ picture of a run and makes competition and comparison more unrealistic. As it is now, you can run as fast as you can for 2 miles and then sit to eat lunch for 30 minutes before running again as fast as you can for 2 miles. Strava will then, with auto pause, show that you have been running very fast for 4 miles which is not exactly true. A way to make use of the function in a good way would be to be able to show on an activity if and perhaps how many times the activity has been paused. This would make Strava better by eliminating unrealistic ideals in a world where everyone compares oneself to every other.

162
R
1 year ago
I
ivanlotterHub Rookie
asked in Strava Features Chat
Can’t see my daughters stats on a certain segment

Hi,  My daughters name does not appear on the leaderboard for a certain Segment. Is it because of her age? She can see on her run analysis that she has clocked a time on the segment but her name does not appear on the overall list. Regards Ivan

22
I
1 year ago
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reesmontyHub Rookie
asked in Developers & API
Setting up a webhook in Google App Script

Well, the title says it all, folks... It seems like this is gonna be a tough one to implement in Google App Scripts. There's not much out there in general for setting up these Strava webhooks, but it's even worse when trying to find ANYTHING on setting up in Google App Script. It seems to me, my best bet may be to migrate my code over to React/NodeJS/Java and go from there, given I can use ngrok and other libraries a lot more freely (and there's more information out there for the latter). Does anyone have any thoughts? Are you aware of ways to accomplish this in Google App Scripts, or do you think my best bet would be to migrate over to another, more widely used (and compatible) platform? I currently use polling to acquire my authenticated athlete's activities, but there's huge limitations to this given the data pulling limitations by Strava's API.   Here are some of the resources I've been looking at: - https://medium.com/@eric.l.m.thomas/setting-up-strava-webhooks-e8b825329

50
R
1 year ago
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jk79Hub Rookie
asked in Strava Features Chat
What's the point in hiding the start/end points of a VIRTUAL ride?

Did the developer think, when they released a feature, which allows to automatically hide the start- and end-point of a ride, that maybe, just MAYBE, that should NOT be applied to VIRTUAL rides?I can imagine, that someone does not want to bother setting up geo-zones of privacy, and they want to use the new feature (that is automatically enabled btw) for their IRL rides, that they do not want to have to edit each VIRTUAL ride? (especially in a clumsy way, where the start- and end-point have to be edited via separate sliders, instead of the UI providing a simple button, which disables hiding of anything, if people do not want to use the feature on that ride .. if it really "has to" be done manually for every VIRTUAL ride)Let's be honest - I do not care the slightest, if everyone knows, that I did a VIRTUAL ride in Spain, Chile, or Australia .. and I strongly doubt, that ANYONE does.

53
E
1 year ago
JBW-Florida
JBW-FloridaHub Explorer
asked in Strava Features Chat
Slight error on the new KOM/CR table.

A recent change to user profile of the web version presents a column heading indicating "Total efforts", but the data being shown is the number of members who have traversed the segment.  As a member may cross the segment numerous times, these are two different values... number of people and number of attempts.  Can this be corrected?   Either the heading or the data in the field. Thanks...   

21
Jane
Community Manager
1 year ago
S
svengelhausHub Rookie
asked in Strava Features Chat
Hide map but leave analysis data visible

Hi. I would like to keep the analysis (altitude, speed, cadence, power and power fields) visible for an upcoming cycling activity and only turn the map (i.e. the location of the activity) invisible. Is this possible? I tried this on a test basis with a friend. After he turned off the full map on map visibility, the "show analysis" function was also gone.It would be great if there was a solution for this. Thanks!

102
S
1 year ago
J
Jan89Hub Rookie
asked in Developers & API
Developer Webhook Events API for new workout - add field: workout_start_time

Currently the create event webhook contains a field event_time. Adding another field with the start time of the workout would make it possible to check whether the application has received the workout from another source (e. g. garmin) already. That would allow developers to further save api calls to get the activity.

22
ibooij
1 year ago
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bikeRunBoulderHub Starter
asked in Strava Features Chat
Problems with google play subscription

The price increase in google play cannot be confirmed. As soon as the pop-up dialog "confirm identity" appears, nothing else happens. Tried with multiple browsers (chrome, firefox, edge, opera) and devices (Windows PC and Android).

31
L
1 year ago
M
Mayankp12980Hub Rookie
asked in Developers & API
Api to calculate the burning calories for given activities

I’m using the Strava api’s and having the free subscription, I need to calculate the burned calories of the activity/sport I’m doing,But I didn’t find any api to fetch all the sports/activities, do anyone suggest any api where I can give the activity name/ sport name like running, swimming, HIIT etc with the time duration and in response it can provide the burned calories in the time period.

482
M
1 year ago
S
SimoneMorvHub Rookie
asked in Strava Features Chat
Why the segments of MTB and eMTB not the same?

why aren't the segments of MTB and eMTB not the same? it's easy, just create 2 different rankings for each segment, one for MTB and one for eMTB. me and my friends who switched to eMTB, we realized that there are very few segments marked for eMTB, less than 10% compared to those for MTB.

72
S
1 year ago

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