General Chat

Why my gcash account has been deducted for subcription? I need a refund now as soon as possible!!!

Good day guys i would like to ask if STRAVA will refund for unwanted subscription because it suddenly deducted to my Ewallet account (Gcash) with out my permission and i canceled the subscription right away when i saw the text message will it refund me?  

For a while now, the route builder has been really slow. Especially extensions VeloViewer and Wandrer are taking sometimes 10 to 60 seconds to make a new waypoint. It seems the builder is constantly recalculating the route. With VV and Wandrer, there are more waypoints than in a regular route. 

How do I delete my account on here?

The idea is to be able to do virtual races without having to use segments. In a free racing style, especially for marine sports (windsurfing, wingfoil, SUP foil, downwind, ...) where the idea is to start from one place and arrive at another in a minimum of time. Segments cannot be used because they depend on the winds and the racing strategy.

This is the first time I’m seeing this issue after choosing photos to include in my Strava post - red banner at the top says “Media Error” then when I click into the picture it says at the bottom “Unable to Process Photo - We were unable to resize and compress your photo. Please delete or try again.” Using an iPhone 13pro. Never had this happen before - I’ve logged out and logged back in but same result. Any suggestions? 

My shoes and I spend 350 miles and a corresponding number of hours together. I rotate through 4 pairs of shoes with different mileage so they don't all retire together. When I send a pair of shoes on to their next life I would love to be able to pull up a.listing of all the events, miles, and hours they spent with me. 

I would like to be able to share the list of my registrations for races or races in which I wish to participate. This would allow me to motivate friends to register too, to carpool to go there.We could enter the name of the race, the date, the location, the distance, the elevation, the type of sport. It would be necessary to be able to indicate if the race is confirmed by a registration or if it is just a desire, an upcoming goal.

Add the possibility to choose a virtual ride as a RACE.

Hi, Recently I have completed a MTB endurance event of more than 100 hrs in elapsed time and more than a 1000km.  I have to upload this as a manual activity to Strava, as I have list the activity file on my bike computer. Strava, however, does not allow me to manually upload an activity of more than 100hrs or 1000km. Anyone with the same issue and advise as how to fix it?

Hi, I use Strava app on my phone and on my apple watch. I would like to ask why I am not seeing the calories burned during strength training. Same thing on the bike ride. Weight added. 

Bonjour, j'ai téléchargé une activité aujourd'hui, elle est bien présente dans mon journal mais est invincible pour mes abonnés.. j'ai effacer la sortie et l'ai téléchargé plusieurs fois mais rien n'y fait. 

Hi ! my activity of the day appears in my statistics as well as my feed. but none of my subscribers see it. I deleted and re-downloaded the application without success. what can I do?

Wonder if someone can help. My ride has gone to Strava, it counts towards weekly total, it appeared in notifications. I can open it, named it but it does not show in feed or my activities! Both on app and on desk top. Very anoying as it was very good ride :-(. I have also deleted the app and re-installed. Tried to delete the activity and uploded it throgh manual upload rather than through garmin connect. Don't know what else to do.

Almost all my rides are marked as ‘commute’ even during weekends. Even the one that ends at the same location I started.It’s so boring. With the new edit screen that popup every time (where commuting can’t be removed), it’s getting boring to always have to edit the rides.Could we have a location that is marked as ‘office’, so only the one that ends of starts from the office location will be marked. 

I have five bike club events that were posted as public, open-to-all.  In other words, both the “women only” and “club member only” toggles are off.  But Strava is labelling the events as “women only” and preventing men from joining.  Event edit still shows the toggle for “women only” is off.  Would appreciate prioritizing a fix for this regression, as two of the events are tomorrow.Note that this is an issue when viewing the event with a browser.  The app properly characterizes the event and allows men to join.

Permitir a escolha de quais trofeus exibir na estantePermitir organizar por categoria Dar a opção de personalizar a estante de trofeus (sala de trofeus)

Hello, I am a french rider.First of all thank you for your great work. I love this application. I have been practicing electric mountain biking for some time. However, I notice that electric mountain biking activities are not counted as cycling activities, especially for the difference in altitude. They are classified in other activities. Would it be possible to classify these activities as cycling activities? thank you

Similar to showing statistics by gear, I’d like to see performance compared by gear, with achievements for each gear, bikes mainly. Climbing on a big bike is slower than on a light bike, and combining stats across gear makes it difficult to gauge gains. Similarly for downhill segments. I could be faster down on a big bike, but what are the gains vs a short travel or different bike? If we could compare between and keep achievements within gear, it could help give insights on training.  

It would be helpful to be able to track my highest recorded heart rate and perhaps top 10 heart rates and dates or links to activities when they occurred 

I would really like turn by turn navigation.

As an administrator of a Strava club with over 3,000 members, I want to share the challenges we face when trying to organize meaningful activities for our community, especially when it comes to creating club-wide challenges. Currently, there is no dedicated feature for this, which makes it extremely difficult to engage all members effectively.At present, the only workaround is to create a private group challenge and manually invite members. This approach is not practical for clubs of our size and has several significant limitations:Manual Invitations: With over 3,000 members, manually inviting participants is an overwhelming task. Participation Cap: Only up to 199 athletes can be invited to private challenges, which excludes the majority of our club members. Subscription Barrier: Non-subscribers cannot join these challenges, leaving a large portion of the club unable to participate in what should

New to the Strava game. I’m creating routs, which I love, but how is there no turn by turn help?! I’m going to get lost or throw off my run with constantly trying to make sure I’m on the right path by looking at my phone. I don’t want to dead end myself or get so lost that I’m to tired to get back. 

I would like to be able to compare or filter my segment results by gear or by sport. Or show best time for each gear / sport.For example this are my segment results on 3 different bikes (and two sports) mixed together:Climbing uphil on 3 different bikes  - it’s obvious that on full susp mtb I’ll be slower than on lightweight roadbike.But in current view I’m not able to tell, if my time was fast or average for givven gear.This is the basic idea, how it may look like:  

I am very much a low pace, low mileage runner who has not really desire to be superfast. Nonetheless being able to accurately record the time I have been out running against the distance I covered in that time is important for me to assess progress. I live in an area in which GPS is dodgy to the left of me (woods) and to the right of me (heavy built up area)! I very rarely get a correct route on my run, with wild forays off track which can add up to quite a bit of extra mileage.  One run I completed said that I was running 3min km pace - seriously I am not even close to that fast, I think I am likely around 8min km pace. I have tried other ways to measure but it all gets really tiresome and when you are paying for a data collection software it would be nice to have that record distance and time.I appreciate that strava can’t be responsible for sorting out GPS signals so as a last resort if we are able to post run edit the map to iron out the kinks then at least pace co