General Chat

Can i have a refund for my subscription, I mistakenly subscribed to a 1 year subscription, and I used my school allowance for it. I badly want to get back my money, I don't have anything in me right now, please!!!

Strava shows my flybys up from a few years ago until today. Yet I wish to see them from 2016 and onwards, but it seems there's an error when I want to check my flybys. What can I do about this?

Hello, is there a way to report an user which is posting activities constantly with the wrong activity type? i can't report more than 10 activities a day 😞 Cheers Jens

Been riding some hard trails last few days with friends using Garmin and my Apple Watch for backup. Finding the wahoo ride gives me zero points but my Apple watch multiple points. Friends using Garmin devices also multiple points. What’s going on?

When searching for activities, clubs, or users, the current search algorithm uses the OR operation for keywords. For example, if I search for "Marathon Challenge," the results include all activities that contain either "Marathon" or "Challenge," which often leads to a large number of irrelevant results. This can make it difficult to quickly find specific activities or users.I believe it would be highly beneficial to implement an AND operation for search terms. This change would allow users to narrow down their search results more effectively and find exactly what they are looking for without having to sift through numerous unrelated entries.

I cant add my heart rate data to strava please help me

Back in September the auto-flagging system was upgraded, but I still catch quite a few blatant invalid rides. For Example (and from October): Max speed of 153km/h; GPS reading completely crazy. How come this wasn`t auto-flagged?

I recently searched for an old activity which I did whilst on holiday last year. I scrolled back through my activities but it was not there, so then I checked on Garmin connect and discovered it was not there either. Of more concern was there were no activities for my holiday on either Strava or Garmin, even though I know I recorded many walks and can remember attaching photos to them to share with friends.Further checks show I have lost activities for many other holidays, despite knowing I previously synced them and remember seeing them on my Strava dashboard. In fact it seems that for many trips all my walks have been lost although I do see a few runs still exist.I am not sure how this can be. The feed from Garmin Connect to Strava I have read is one-way, so once it has synced it would need to be independantly deleted from each feed. And I never delete activities.It was only when I recently subscribed to wandrer.earth that I noticed this. It confirmed to me I had no activity in count

Hi, I tried Starve premium to find routes in my new city, but I came down with a stomach ulcer and internal bleeding. While I was in and out of the hospital, I forgot to cancel the subscription and was charged with an entire year subscription without any notice. (This feels extremely predatory). I am a student and cannot afford this on top of medical bills and rent & groceries. I cancelled and need to get a refund -- please help! 

Hello friends , Usually After I finished virtual cycling via Rouvy app.It wil automatically upload to my Strava and it will count my virtual cycling distance to my club leader board.But after January 2024 I got a problem ,after finished activity It count distance in my personal distance not my Club leader board ,so I have to manually upload .FIT file to my strava and chose "Ride" instead of "Virtual ride" And I tried to disconnect strava from Rouvy and Re-connect. But a problem still existed.What should I do?Thanks a lot 🙂

Hello, after joining several clubs, I continued to try to join several other ones and it wouldn't let me " join" , the orange join button wouldn't turn into "joined" or when it said "request to join" it wouldn't send the request.  Anyone has an idea why?

I seem to be missing all my friends runs from a race this morning in my feed.  If I search individual name I can see it, but feed is missing days.  Have un-installed and reinstalled, and restarted phone...not helping.

Hello everyone, I have two cool suggestions for the app.The first one would be the ability to add music to your activity on Strava. When someone passes by, the music would play, which would be fun and could set a rhythm for others to follow during your activity.The second suggestion is about the reporting of an activity in a segment.My suggestion is to add a new reporting option, which would be "Suggest activity change." For example, I’ve noticed that many cyclists don’t know how to switch from the running mode to cycling, so they end up receiving several reports that can negatively impact their account. In this case, if the person didn’t know how to change it, the report would prompt them with the option "Was your activity a run or a ride?" This way, they could change it without any issues.

Implement the ability for an athlete to see their personal records for each individual bike in their profile. I have a lightweight road bike and a heavier gravel bike. I am never going to be able to beat a PR up a steep climb that I have set on my road bike when riding on my heavier gravel bike but that doesn't mean a particular effort on my gravel bike is less of an achievement than on my road bike. It would be good to see separate PRs for each bike in your profile.

Strava has great volumes of activity data uploaded by athletes, and should be able to use that data to calculate / predict race results. There are some simple online calculators, but not very accurate. Strava might take into consideration the following (but not limited to):previous race resultsathlete's recent training volume / mileage, and other parameters of the training quality (speed sessions etc)for long distances (e.g a marathon), also percentage of sufficiently long runs athlete's attributes such as gender, age, weight (there's already an existing feature request to sync this), VO2max (dtto)and if a prediction turns out to be off, use that to adjust future predictions accordingly Athletes should be able to get their predictions for any distance (the feature can include the most usual distances by default but let's not limit to those, people should be able to add custom distances), but also time (e.g. prediction for a 12 mins run for the Cooper test, 1 hr run and s

The suggestion is to add an opportunity to customize split size/length.The use case is interval training, running, or cycling. For this type of training, 5min splits don't suit well, as the split times are not representative. It would be nice to be able to set a pattern of splits. The pattern can be based on time and/or distance. Whenever users start training, they can select a split pattern they want to apply.The simplest solution is adding a text field, describing a pattern of intervals by some documented syntax.Examples:5min;((1min;40sec)*5)2min)*3;4min - this pattern describes 5min warm up, the 3 sets separated by 2min slow tempo, each set contains 5 intervals separated by 40sec slow tempo. The result is 35 splits. Users can write in another way to avoid adjacent relaxing splits. It's up to users to decide.1km;((300m;100m)*5)400m)*3;1km - similar pattern describing distances instead of times.5min;((300m;30sec)*5)2min)*3;1km - combined pattern, both time and distances.Also, you may

Unfortunately my results are no longer improving, rather the opposite. Instead of constantly being reminded of my personal best years ago, it would be more motivated of being told on the analysis page that this was my fastest 5K logged this quarter etc... 

Please add a flagging button to the phone app, not just the desktop.   

I find the components feature really useful to track wear on bicycle parts. Why not include an option for each component to trigger a reminder when a certain mileage is reached on a component? Perhaps it was realizing that I have 3,600 miles on my rear MTB cassette (new one ordered) that made me think of this.You could remind yourself to check the chain after 1,000 miles, etc.

I'd like to have an option to set elevation gain to zero on an activity manually. Currently, Strava uses either the device's data or map data. But if both is wrong, there's no way to get meaningful data on the activity.Typical example - run on a track. Flat as a pancake, but (especially if it's a longer run), it produces some surprising elevation gain numbers. Perhaps because of the arms swing... or because of a hilly area (despite the track is really absolutely flat).A simple zeroing button/checkbox could be a great solution.  

How about adding heart rate average or a view that shows over a period of time? this way you could look at your average HR from last month or last year

I am not a runner and am only walking currently. Each week I am walking between 40-80 miles and I would like the statistics category to include those numbers for members that only walk and don't run. Right now they only have biking, running and swimming. Would be great for others to see your stats. 

allow to filter leaderboard by BOTH age and weight classes at the same time. this was previously requested below but incorrectly closed by the moderator and I couldn’t find a way to reopen. https://communityhub.strava.com/t5/ideas/leaderboard-filter-by-both-age-group-and-weight-class/idi-p/7288

I'd like to see the option for Gear that you can see each piece by year and the total distance and total time for each bike/shoe/etc. So for an example, you can currently see the distance this year, but I cannot see how that compares to last year for a particular bike unless I wrote down the number at the end of the year. This could simply be a drop down option or table view.I'd like to see this go further then for end of year stats so I can see how much was on a particular mountain bike. Many ppl have several bikes. Maybe an enduro bike vs a xc bike vs a fat bike yet they are all summed up under Mountain Bike.I'd also like to suggest that year end statistics should not come out until December 31. I have no idea why the year end stats are released near the start of December when there's a full month of activity to complete. I realize this is a social media app but I like to think many use it to track time, distance, progress, etc. No need to share the video prematurely.

Hi all. I had a Fredericson grade 4 b Tibia stress fracture and was in moon boot and crutches for 6 weeks. I got cleared to start walking again this week. Only 3km every second day. Any advice on warming up before walking? Thanks!!!