General Chat

Hi folks, I ran a 5K this morning but the 'September 5K x Brooks' challenge isn't updated to show I have ran. Does it take a while to update or is there something I am missing? 

 Hi everyone, today I got an email request to participate in a survey from Naomi I lead the Product Research team at Strava containing an attachment and a url to click on. Did anyone else get this and can confirm if it's legit. I would participate assuming it's not a phish attempt. Thanks for the insight

Hi, I have had to downgrade from Full to Half Marathon, anyone have a Half ticket for sale (or exchange) please? Thanks Rich

Question: I recorded an activity on my device and the numbers are different after posting to Strava - Why? We’ve all been there where we have finished up an amazing ride or run recorded on our device and when it is posted to Strava, the numbers are different. What is up? Remember to submit your answer in the comments by September 22nd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on September 27th along with our next Wisdom Wednesday question! Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscribe to this series and ensure you don't mi

Hi,is it possible to download a Strava bone ride and re-ride it on my turbo. (WattBike Atom). thinking it could be good to train / familiarise for sportives… I’d love to download the rosedale chimney segment (Yorkshire climb in the UK) and ride/train at home for example. thanksandy 

I have one route on my account, I can't delete it, why ?ThanksJ  

Bonjour à tous je constate depuis plusieurs mois, sur les challenges marche, des activités frauduleuses qui faussent le classement général, voire même celui du pays.  En effet, il est simple de signaler une activité frauduleuse en le signalant, mais comment faire avec des comptes bloquer où l'on doit avoir l'aval de la personne pour voir ses trajets ? Ces personnes ne devraient pas pouvoir être intégrer aux challenges, la vérification est impossible et le classement complétement fausser. Ce classement est une source de motivation pour bon nombre d'athlètes, il serait souhaitable d'étudier cet aspect des choses pour une éthique sportive plus adaptée.   TRANSLATION: Hello everyone, For several months, I have noticed fraudulent activities on the walking challenges which distort the general ranking, and even that of the country. Indeed, it is simple to report fraudulent activity by reporting it, but how can we do this with blocke

Hi, I’ve imported a 30 k running session. But can you explain why 30k effort segment doesn’t appear in my feed???Thanks for your help 

I've just done a ride in Europe over 14 days that took me to 9 countries. I'd like to connect all fourteen rides so I can see the complete route that I took. Does Strava have the capability to link rides in this way?Thanks for any help you can give me,Chris

I need detailed information about activity - heart rate and pace. Is this only available for Premium users?

It was a busy August here in the Strava Community Hub.  Thanks to everyone who submitted a new idea, asked a question, answered a question, commented, or contributed in any way.  We see you and we appreciate you! This month, we have a couple of new names in our top Contributors list: @MakeStravaGreat and @RMSouthAfrica Thanks to you both for taking the time to get involved and add your comments and suggestions. Special thanks also to: @Jan_Mantau @zecanard @anchskier we appreciate your continued support and participation to help keep the Community alive and humming. We're always happy to see members helping other members. 

HiCould Strava make it easy to connect activities. E.g I went for a ride on Saturday but while I was having a cuppa at my favourite cafe my Garmin watch stopped saving that part of my ride. I continued on realised my watch had stopped so re started it. At the end I saved this part of my ride. So my 40mile ride was uploaded as two rides. I tried to figure out how I could connect these two rides to make 1 ride, but sadly I couldn't. This has happened a number of times. It would be really helpful if I could join easily join them together ☺️

Bonjour,  mon compte a été suspendu pour aucune raison, de plus j’ai besoin de changer de mail.  quelles sont les démarches ? j’ai créé un ticket mais pas de réponse. merci pour votre retour 🙂  TRANSLATION: my account was suspended for no reason, plus I need to change my email. what are the steps? I created a ticket but no response. thank you for your feedback 🙂

Hi all, hope someone can help. Trying to join strava to my lecol account so that I can earn points for km. Sounds simple but it keeps telling me that I have already this account and to try revoke permission which I have? I do have 2 strava accounts (one of which is dead) when I try to delete the dead one it links up to my active account and I don't want to lose that. Any ideas? 

Why are my suggested friends always the same?i have no intention of ever connecting with any of them but apparently I cannot disable the feature of suggested friends.As I cannot turn off the feature it is really getting to me that Strava always pushes the same 2 friend suggestions. How do I - politely - say "no, thanks" to the suggestions?I have not let Strava pick up my phonebook or any other contacs lists./Ulf

When placing athletes who use MTB bikes together with those who use road/gravel bikes in the same ranking, a discrepancy is created. The App should separate athletes when making their equipment choices when carrying out the activity (MTB x road/gravel.

Hallo, Ik heb afgelopen week een pr gelopen op de 5k, maar komt niet tussen mijn 'beste tijden' te staan, hij is helemaal niet zichtbaar, weet iemand hoe ik dat kan oplossen? Alvast dank!  TRANSLATION: I ran a PR on the 5k last week, but it is not among my 'best times', it is not visible at all, does anyone know how I can solve that? Thanks in advance!

Suggestion: offer filtering of what historic route types and speed is used to inform "popular" - allowing users to select "popular with cycling" or "popular with running" only, and ideally "minimum / maximum speed of XX kmph for the path"This would reduce many issues with suggested routes directing users down roads that are actually inappropriate, and where known / statistically identifiable journey types have significantly different routing requirements (e.g. cycling rides will typically be longer, higher average speeds etc.) Problem: Within Build a Route - the "follow most popular" pathing does not have different data for Running / Walking vs Cycling. Most Popular is often not the most appropriate route. Plotting a Road Cycling route will direct a cyclist down a very popular path, popular because it is used by runners/walkers - i.e. inappropriate for cycling,

Just curious about the guy that’s logged in hundreds of miles of biking in less than a week in the September running challenge. He’s number 1 and he’s not running and even his biking seems to be unrealistically a huge amount. I think it’s in the 1000s of miles actually but I’m not good at metric system 

Hello everybody! I'm excited to be part of this community and I really hope I can contribute here. I'll tell you a little about myself... Only Brazilian, **bleep** in a city called Palmas do Tocantins. 12 years ago, I faced an accident that left me paraplegic, but since then I have been on a journey of constant overcoming. Today, I am proud to share that I have recovered approximately 70% of my movement and have become an outstanding competitor in several sports.

I’m doing the GNR on Sunday. Wanting to hope everything runs smooth. If I’m jogging or going at a slower pace than my normal, which is a cert with the amount of people taking part, will my Strava pause or keep going? 

Welcome to the Community Hub and thanks for stopping by! For those of us in the northern hemisphere (above the equator), September marks the end of Summer and the beginning of Fall. For our southern hemisphere members, they kick off the beginning of Spring. This year, the September equinox - where days and nights are said to be equal in length for everyone across the globe - will fall on Sept. 23, 2023.  Also in September, cities across the globe will celebrate World Car-Free Day, encouraging motorists to give up their cars for a day. Highlighting the numerous benefits of going car free, this year over 2,000 cities in 46 countries will participate in World Car-Free Day on Friday, Sept. 22! In addition to reducing air & noise pollution

Calling all Strava enthusiasts! Prepare for the ultimate challenge in our brand-new series: Wisdom Wednesday. Here's how it works – every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. One lucky winner will be randomly chosen from the correct responses to win a FREE 1-month Strava subscription! Let the excitement begin - The first question will be posted on September 13th, 2023!🥇🔥 Click here to subscribe to this series and ensure you don't miss any future posts:  Wisdom Wednesdays

I'm new to Strava and I'm trying to view my heart rate data for a workout on the website (not on mobile, my phone is no good for that). So far I can only find this one tiny panel, with no hashmarks or zones, no way to expand it vertically (although there is horizontal zoom), no cumulative stress evaluation, basically nothing. Is there somewhere else in the web app where I can see the same heart rate data with more detail and context? Thanks for any suggestions!

hello, i am running a club and have just discovered that the leaders this week have logged in distances that are too long to be true (for example, 50km in 6000 steps). Strangely the activities were not flagged automatically. How do I resolve this issue?