General Chat

Hello, and welcome to Strava's Community Hub, we’re happy to have you here! If you’re in the Northern Hemisphere, the days are getting shorter and the temperatures are starting to drop. It’s time to start getting ready for winter activities! If you’re looking for longer, warmer days, it’s time to head to the Southern Hemisphere where you can enjoy the late spring weather. November also brings many celebrations, events and holidays; check out some of them below… One of the biggest marathon races takes place in November; the New York City Marathon. If you’re in NYC on Sunday, Nov. 5, be sure to cheer on the runners as they make their way through all 5 boroughs to t

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: I already synced an activity, can I change the activity type? Remember to submit your answer in the comments by November 3rd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on November 8th along with our next Wisdom Wednesday question! Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscribe to this series and ensure you don't miss any future pos

Hello, community; I started running three years ago so far, I have three marathons under my belt. The complicated part of my runs is my type 1 diabetes and ensuring I do not drop too low or jump too high. What I would love to get is a CSV file of my runs detailing the time of day for each mile. I am able to export my glucose numbers for every 15-minute interval during the day. If I could compare those numbers with my strava activity data, I would know exactly which mile my numbers began to fall or rise. 

Hello,For the past 2 rides, I noticed that Strava data is not update on my PR times. A certain segment keeps showing my old PR even though I have beaten that PR twice in 2 days. I have tried refreshing segment data with no success. As you can see in screenshot, my new PR from today shows 1:11 but if you look at the “your PR” it shows my old PR of 1:35 It did this yesterday when I set a new PR of 1:20. Any ideas? Thank you.

Hi all 👋 Killerton here, we're a National Trust property in Devon, UK. We're lucky to have thousands of hectares of green space, teeming with public footpaths, roads, and bridleways. We can see from Strava heatmaps that our space is being enjoyed by runners, walkers, and cyclers and we would love to hear about their relationship with nature and how we can improve our trails to support this. Has anyone used this platform to grow a community in this way? Any tips would be brilliant. Thanks!

Hello and Welcome to Tuesday Chat with Team Strava! In our previous chats, you've met some of our Team Members who work behind the scenes to keep Strava ticking. Today we'll introduce you to some of the four legged friends who work to help keep our Strava Team members motivated and happy - dogs! First up meet Gonzo:     He lives in Boulder, Colorado, and his favorite hobbies include backpacking, trail running, backcountry skiing, frisbee, and sniffing EVE

Happy Tuesday! Let's start off with some did you know?...You may have heard that a group of wolves is a pack and a bunch of cattle is a herd; but did you know that  a 'group' of cats is a clowder? Yes, that's the correct word for a group of cats and we have quite the clowder of cats here at Strava! Let's start with Jiji (he/him):  Jiji is a 10 year old feline living in San Francisco, CA with one of our Engineers, Daniel. His favorite thing in the world is feeling warmth, whether that be from laying down in a sunbeam or being huddled up next to the radiator. If neither of those are available he loves to cuddle up on a lap or two. Being the runt of his litter, Jiji is on the smaller side and some medica

On Sunday, November 5th over 50,000 runners from over 150 countries, 12,000 volunteers and over 2.5 million spectators will come together in New York City for the 52nd running of the NYC Marathon. Started in 1970 with 127 runners (55 finished), the course consisted of over 4 laps around Manhattan’s Central Park. The race course was updated to cover all 5 boroughs of NYC in 1976. The race begins in my hometown of Staten Island but runners won’t be there for long; within minutes of the start they’ll head over the first of five bridges, the Verrazzano-Narrows Bridge, that will take them into Brooklyn to cover miles 3-12. Hitting the halfway mark in Queens participants will cover miles 13-15 before heading into Manhattan for miles 16-18. To finish the race, runners will take a quick trip into The Bronx for miles 19-20 and then back into Manhattan where they wi

Good afternnon and greetings from Scotland.Im looking for on advice on Segment creation please .Im doing a local project of walking all the local Rights of way in my home town .im using strava to record the walks and would like to create a segment for each Right of way in all sports /Disciplines so in the fiture i can view who and how many times the Right of way has been used .can anyone tell me if this is possible to create a multi sport segment or do i have to create a segment for each individual sport catagorie eg walk,cycle,ebike,run,horse riders etc thanks for reading my post and i look forward to hearing your adviceTam Miller 

feature maps should be updated and less political or representative of any organization (debunked or not).  

I have a problem when logging into my account from my PC to the strava website. I see not info under Activities or routes or anything else. It works fine using my mobile app. I have tried to contact strava support. I have msged them and emailed and have raised tickets. They say they will get back to me right away but Ive had no response whatsoever. There appears to be no other way to make contact like a phone number. If this persists I will have to cancel my membership which is a shame. Looking online this seems to be a recurring issue. Its disappointing. Does anyone know of a phone number i can use or a better way?

Not sure if anyone has seen this very confusing messaging:https://www.dcrainmaker.com/2023/01/strava-raises-prices-doubling.html 

Is there a place where you can see new features being released in Strava?  With the new price increase, I would like to know what new features are being added to know if it continues to be worth the cost.   I do not see a place for release notes or anything like that.    

TRANSLATION:  Strava does not work in the mountains  

Migrated Content

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: I completed a hard activity and I don’t see it showing up on my Fitness & Freshness graph, what can I do to fix this? Remember to submit your answer in the comments by October 6th. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on October 9th. Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscri

Is anyone else excited about the NYC Marathon coming up on Nov 5?  I know I am. More than 50,000 runners will descend on the starting line in Staten Island and pass through all 5 boroughs before finishing the race in Manhattan's Central Park. I caught up with 7 of my Strava colleagues who are running in tis year's race.  Kurt, Sarah, Grace, Brandon, Katie, Tom and Rosana all agreed to answer a few questions I had.  Here's what they had to say:   Lots of excitement about Manhattan but  also shout outs to Staten Island and Brooklyn.  I'm sure the "What's a borough" people will figure that out on ra

Hello October!Welcome to Strava's Community Hub! It’s now spring in parts of the Southern hemisphere and autumn in parts of the Northern hemisphere. Here in the United States October may be considered a sports fan’s favorite month. October marks the time of the year in which 4 major professional sports leagues have scheduled games throughout the month…. -The National Basketball Association (NBA) will begin its preseason on Oct. 5 (regular season will start on Oct. 24)-The National Hockey League (NHL) will begin its regular schedule on Oct. 10-The National Football League (NFL) is in its second month of the season in October-And Major League Baseball has entered its postseason with Wild Card Series (starting Oct. 3) & the World Series (beginning on Oct.

Hi I clicked on the plain just run button instead of the half marathon training plan. Can I transfer the info over to the training plan please?

Hi folks, I ran a 5K this morning but the 'September 5K x Brooks' challenge isn't updated to show I have ran. Does it take a while to update or is there something I am missing? 

 Hi everyone, today I got an email request to participate in a survey from Naomi I lead the Product Research team at Strava containing an attachment and a url to click on. Did anyone else get this and can confirm if it's legit. I would participate assuming it's not a phish attempt. Thanks for the insight

Hi, I have had to downgrade from Full to Half Marathon, anyone have a Half ticket for sale (or exchange) please? Thanks Rich

Question: I recorded an activity on my device and the numbers are different after posting to Strava - Why? We’ve all been there where we have finished up an amazing ride or run recorded on our device and when it is posted to Strava, the numbers are different. What is up? Remember to submit your answer in the comments by September 22nd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on September 27th along with our next Wisdom Wednesday question! Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscribe to this series and ensure you don't mi

Hi,is it possible to download a Strava bone ride and re-ride it on my turbo. (WattBike Atom). thinking it could be good to train / familiarise for sportives… I’d love to download the rosedale chimney segment (Yorkshire climb in the UK) and ride/train at home for example. thanksandy