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Forum Posts

Resolved! Flagging and privacy

Good afternoon, somebody is blaming me for flagging one of his rides for performing it an e-bike instead of a road bike.He says Strava told him I flagged him, which is not true. Is it true that flagged persons are able to see who flagged them or ask ...

2023 New York City Marathon Recap

If you haven't heard, the 2023 NYC Marathon took place on November 5, 2023 and it was an exciting one. A total of 51,402 runners participated in the event. Coming out of Addis Ababa Ethiopia, Tamirat Tola took home the 1st place finisher in the men's...

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Bryant by Moderator
  • 5799 Views
  • 3 replies
  • 13 kudos

Resolved! Segment / KOM speed question

I see a speed marked down next to the top 10 times for a segment or KOM. Is that speed their max speed?...or an average speed? Some of the flat segments around me are a couple of minutes long, but the leader has a speed marked down as 53km/h. I barel...

Resolved! Support Response Time

What is the current approximate Strava support response time to review an open request? I have a Request #3039652 that I initiated more than 3 days ago. 

ckv6595 by Mt. Kenya
  • 200 Views
  • 2 replies
  • 1 kudos

Resolved! How to change email with APPLE ID login

I login with my APPLE ID at the first time, then I changed to a Android phone...I have to login with a email address, my current email address is a strange long address ending with @privaterelay.appleid.com, I want to change the email, but even with ...

GLOBON by Mt. Kenya
  • 299 Views
  • 1 replies
  • 2 kudos

Let's Talk About High-Mileage Mountain Running Weeks

I slept nine hours last night for the first time in recent memory, and likely since I started my climb from 40 miles a week to 100 miles a week around two months ago. This sleep logging is actually a noteworthy "activity" and since Strava is my only ...

DaCuCat by Mt. Kenya
  • 837 Views
  • 0 replies
  • 1 kudos

Resolved! refund subscription

pleasee helpp i really need my money refund i really need to use it for my groceries Strava ticket #3012642 1 year subscription strava that is my support ticket pleasee help mee refundd...

jhon32 by Mt. Kenya
  • 313 Views
  • 3 replies
  • 0 kudos

Resolved! Support not responding to refund ticket

Hello, i've written emails to the strava support team and ive created multiple tickets to apply for a refund but many days passed and i still have no response from them.(I always checked my email and my junk email folder and still nothing.I only got ...

Attikahh by Mt. Kenya
  • 234 Views
  • 3 replies
  • 1 kudos

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