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09-13-2023 02:19 AM
Hi all, hope someone can help.
Trying to join strava to my lecol account so that I can earn points for km. Sounds simple but it keeps telling me that I have already this account and to try revoke permission which I have?
I do have 2 strava accounts (one of which is dead) when I try to delete the dead one it links up to my active account and I don't want to lose that.
Any ideas?
Solved! Go to Solution.
09-13-2023 06:08 AM
Hey @Pocketrocket1, Thanks for reaching out. We're going to send this over to our Support team so they can look into your account and get this worked out. If you have a similar question please submit a support ticket and we will investigate further.
09-13-2023 06:45 AM
Thanks Scout,
I'd really appreciate that. Like I say I don't mind losing the account in not using, but when I go to delete it I get notifications coming back through to my active one. Maybe why I have 2 replies? Thanks again.
09-13-2023 06:08 AM
Hey @Pocketrocket1, Thanks for reaching out. We're going to send this over to our Support team so they can look into your account and get this worked out. If you have a similar question please submit a support ticket and we will investigate further.
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