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Huawei Health to Strava

NunoEu
Mt. Kenya
I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sI have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.

 

I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello All,

Thanks for your patience with this.  Unfortunately the issue is not resolved, however we do have some more information and some troubleshooting steps you can try:

Please note: If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.

  1. Please make sure both the Huawei Health app and the Strava app are up to date.
  2. Please make sure you are in a region that Huawei has allowed to sync with Strava. If you are not in one of the approved regions you will not be able to sync to Strava.
    1. Europe
    2. Latin America
    3. Asia Pacific
    4. Africa
  3. If you have linked Huawei to Strava please open the Huawei Health app by going to Me > Privacy management > Data syncing Management and make sure you have enabled the following settings.
    1. Sync profile to cloud 
    2. Sync fitness data to Cloud
    3. Sync health data to Cloud
  4. If you do not see the sync options noted in Step 3, please reach out to the Huawei support team.
  5. If after confirming the above steps you are still unable to sync activities please try uninstalling and reinstalling the Huawei Health app. Once reinstalled you may need to reconnect Huawei to Strava.

Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.

https://consumer.huawei.com/en/support/


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

50 REPLIES 50

rustykiwi
Mt. Kenya

Hi,

I've seen a post or two but it hasn't solved my issue. Im in New Zealand and from what I can see this should fall under Asia Pacific but I don't get the option to add Strava in my Huawei Health app. 

I wanted to confirm if this was actually available here.

Thanks.

Hello @rustykiwi 

Sorry to hear of the difficulty and yes, it should be available in New Zealand.  If you're still having problems, the best action would be to reach out to the Huawei support team for further assistance.

https://consumer.huawei.com/en/support/

 


Jane (she/her)
STRAVA | Community Hub Team

mariaagwabta
Mt. Kenya

I have the same issue. The data won’t sync to strava

Chris_Gregory
Mt. Kenya

I've had he same issue, the problem seems to be dependent on the activity. The only activities I've found that are compatable with Strava are 'outdoor run' and 'outdoor walk'.

It's a bit frustrating as I've recorded several Hikes and pool swims which can't be shared. But so long as its land based just record your activities as 'outdoor walk' or 'outdoor run' and it seems to register.

If Strava or huawei could resolve this though it would be much appreciated. 

I have the same issue, outdoor walk are synced but hiking is not.

Why is that a problem?

Jane
Moderator Moderator
Moderator

Hello All,

Thanks for your patience with this.  Unfortunately the issue is not resolved, however we do have some more information and some troubleshooting steps you can try:

Please note: If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.

  1. Please make sure both the Huawei Health app and the Strava app are up to date.
  2. Please make sure you are in a region that Huawei has allowed to sync with Strava. If you are not in one of the approved regions you will not be able to sync to Strava.
    1. Europe
    2. Latin America
    3. Asia Pacific
    4. Africa
  3. If you have linked Huawei to Strava please open the Huawei Health app by going to Me > Privacy management > Data syncing Management and make sure you have enabled the following settings.
    1. Sync profile to cloud 
    2. Sync fitness data to Cloud
    3. Sync health data to Cloud
  4. If you do not see the sync options noted in Step 3, please reach out to the Huawei support team.
  5. If after confirming the above steps you are still unable to sync activities please try uninstalling and reinstalling the Huawei Health app. Once reinstalled you may need to reconnect Huawei to Strava.

Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.

https://consumer.huawei.com/en/support/


Jane (she/her)
STRAVA | Community Hub Team

Is It possible transfer the Activity (swim indor) foim Huawei health to PC for manual charge on Strava? Thank in advance

Hi.

I don't know about Huawei health -> PC -> manual to Strava, but there's an app called "Health Sync" that allows you to sync directly from Huawei Health to Strava. Its paid, but really cheap, like ~3 dollars for lifetime usage and also a free trial period (7 days, but i may be wrong on that). You need to do some setup first, that is not too complicated. It works great syncing my Huawei health swims directly to Strava.

No as there's no huawei health app for desktop and it would still present the same issue. However, you can manually record your activity on Strava.

On the Strava app select + and then 'manual activity' enter the data as seen on your 'huawei health app' 

Can you confirm me that the Huawey health doesn't synchronized on Strava the sport "swimming" ? I'm in Italy...

Grazie !