Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! I want to record my swims on Strava!

Please help… I bought a Fitbit inspire 2 for the sole purpose of recording swims on Strava. I’ve synchronised both accounts and tested a walk with just the Fitbit (phone left at home) and upon finishing the walk as I returned home, Strava had uploade...

Resolved! RESOLVED: Processing Activity stuck

I have an hour-and-a-half long workout that's not uploading to my account, just keeps stuck on processing. I've logged out and in, I've tried refreshing many times and tried uploading a new activity, with no solution.

marcos_ by Mt. Kenya
  • 3699 Views
  • 12 replies
  • 9 kudos

Unable to reinstall app

Hi, I need some help and don't know the best way to ask. I have the Strava app since 2020, granted on older phones.  Using it till yesterday 30 April 2024. Today I had some issues, so after restarting my phone with no luck.  I uninstalled the app, to...

Pen_G by Mt. Kenya
  • 714 Views
  • 3 replies
  • 1 kudos

Resolved! Help - App and Devices used with Strava.

Think I've got things a little messed up - I use Strava, Apple Watch and a Garmin Edge 530 for my cycle rides but having loads of problems with duplications everywhere. Furthermore - todays ride (on Strava app and website) shows no heart rate data. H...

Resolved! Wrong activity duration on import from Apple Fitness

In the last couple of weeks I've noticed a problem with run data imported to Strava from Apple Fitness. Strava reports the distance correctly, but the time – both elapsed and moving – is too short, so the pace quoted by Strava is too fast. It's not t...

chazzo by Shkhara
  • 3663 Views
  • 9 replies
  • 3 kudos

Resolved! Apple watch to strava

So I will be using an apple watch soon and really want to use apples running interface.  I understand that i can make it automatically sync the apple workout to a strava workout, but will the running route be placed in my strava workout as well? Than...

ebouch35 by Mt. Kenya
  • 119201 Views
  • 5 replies
  • 1 kudos

Resolved! Strava not receive map data of zepp

Hi team,I had activities on zepp app, having map data, when it synced to strava automatically. Then access to strava, Strava doesn't have map, and it show 'treadmill' instead.How to solve this issue. Thanks alot

Resolved! Download in strava app virtual

Hello! I've been having this problem for almost 6 months now. Workouts from the third-party MyWhoosh and ThinkRider apps are not uploaded to Strava. Everything worked fine before. No loading lately. Who knows what the problem is?

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