12-11-2023
09:12 AM
- last edited on
07-23-2024
11:29 AM
by
Jane
UPDATE FROM STRAVA:
Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:
Hi
I have two Garmin devices which I sync regularly with Strava. My Garmin Forerunner watch syncs perfectly every time. However, in the last few weeks my Garmin Oregon 700 only partially syncs. I only get the first part of the activity (typically 10-40%) appearing on Strava. The whole activity appears fine in Garmin Connect, so I assume this a Strava problem. Please could you advise.
Solved! Go to Solution.
07-23-2024 11:28 AM
Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:
08-06-2024 10:48 PM
Did yoy ever fix the issue. I'm having the exact same problem with my oregon 700 ?
12-25-2023 07:03 AM
Hi!
I experienced the same issue since 06-11-2023, informed about it Strava support (Strava ticket 2752813) with activity files provided, but have not received a solution yet.
12-23-2023 05:35 AM
Hello, I have the same problem on my Garmin Montana 750i, syncing partially to Strava, only the part before a pause is registered, the part behind the pause is lost. I Think it's a Strava problem, because on Komoot and garmin Connect there's not a problem.
Welcome to the Community - here is your guide to help you get started!