cancel
Showing results for 
Search instead for 
Did you mean: 
This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Incomplete sync with Garmin Oregon

JerryEvans69
Mt. Kenya

UPDATE FROM STRAVA:

Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:

https://support.garmin.com/

Hi

I have two Garmin devices which I sync regularly with Strava. My Garmin Forerunner watch syncs perfectly every time. However, in the last few weeks my Garmin Oregon 700 only partially syncs. I only get the first part of the activity (typically 10-40%) appearing on Strava. The whole activity appears fine in Garmin Connect, so I assume this a Strava problem. Please could you advise.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:

https://support.garmin.com/


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

12 REPLIES 12

Did yoy ever fix the issue. I'm having the exact same problem with my oregon 700 ?

stanley
Mt. Kenya

Hi!
I experienced the same issue since 06-11-2023, informed about it Strava support (Strava ticket 2752813) with activity files provided, but have not received a solution yet.

Menneke
Mt. Kenya

Hello, I have the same problem on my Garmin Montana 750i, syncing partially to Strava, only the part before a pause is registered, the part behind the pause is lost. I Think it's a Strava problem, because on Komoot and garmin Connect there's not a problem.

Ready, Get Set, Go!

Welcome to the Community - here is your guide to help you get started!


Know how to use Community


Understand Community Settings