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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Mi Fitness time synchronization issue

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Kjlop1472
Mt. Kenya

‎08-22-2023 02:13 AM

I have a problem when synchronizing data from Mi Fitness to Strava, the activity time for swimming is always zero

Screenshot_20230822_161122.jpg

 I cannot move faster than light 😆. Besides, the time displayed on Mi Fitness is perfect, aroungld 01:45:00

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Jane
Moderator Moderator
Moderator

‎08-28-2023 05:25 AM

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

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Jane
Moderator Moderator
Moderator

‎08-28-2023 05:25 AM

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

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