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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Stages Cycling App syncing with Strava

Malawi95_98
Mt. Kenya

Hi, I recently changed to a Giant Dash M200 GPS unit for my Embt, and all was well for the first ride. Data uploaded to the Stages cycling app and came across to Strava. However, subsequent rides have produced incorrect data uploads to Strava. All good on the M200 and in the Stages app, but upload to Strava from Stages and my data is skewed beyond belief. Distance and map are OK, but speeds and time are out of this world, e.g. max speed today was 443Km/hr and my 40km ride only took 5 minutes! I know I'm on an Embt but that's crazy. Anybody experiencing the same thing or got any ideas on how to correct this?

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

 


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

 


Jane (she/her)
STRAVA | Community Hub Team