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Can not see last week activities on my screen

thinhpham
Mt. Kenya

As you can see on the screen below, I can not see last week achievements. I tried to click at date of calendar but can not see any thing. And I can not see monthly tag also. I set all privacy to public already. 

Could you please instruct how to display monthly task?

Thank you.

 

thinhpham_1-1684305353504.png

 

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @thinhpham

Are you trying to view the previous weeks data for your club? If so, clubs are designed to track members' progress on a weekly basis. The leaderboards reset at 11:59 pm on Sunday, and other than the 'Last Week' leaderboard on club pages on Strava.com, we do not store historical data at this time.

If you are referring to viewing your own data from previous weeks, please send us a support ticket and we can try to figure out what is going on. 

 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

Scout
Moderator Moderator
Moderator

Hey @thinhpham

Are you trying to view the previous weeks data for your club? If so, clubs are designed to track members' progress on a weekly basis. The leaderboards reset at 11:59 pm on Sunday, and other than the 'Last Week' leaderboard on club pages on Strava.com, we do not store historical data at this time.

If you are referring to viewing your own data from previous weeks, please send us a support ticket and we can try to figure out what is going on. 

 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

thinhpham
Mt. Kenya

Hi @Bryant 

Thank you for your instruction.

In fact, we have a club and have a challenge then every week we will summarize the result of our club members, some accounts can not show last week & monthly activities although they set all value to public but not private.

And I followed your instruction that I cleared all cache and cookies but ít did not work. The problem remain unchanged.

Don't understand why.

Do you have any other suggestions?

Thank you.

 

 

Bryant
Moderator Moderator
Moderator

Hey @thinhpham,

If you're still experiencing this issue, 

Could you please try clearing the cache and cookies from the web browser you are using before navigating back to Strava.com and logging back into your account? Instructions on how to clear the cache and cookies for various web browsers are listed below:

Google Chrome

Mozilla Firefox [cache instructions | cookie instructions]

Apple Safari

Microsoft Edge


KBryant24
STRAVA | Community Hub Team

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