Hello @scree, 
Thanks for your post and sorry for the confusion. The FATMAP app will be retired on Oct. 1. However, the Strava code you received will need to be used by Dec. 31. 

.

If you are keen on reducing confusion, please clearly state which feature won't be implemented and provide a release date for every feature that will be implemented :

* winter sat imagery
* IGN official french topo
* gradient overlay
* aspect overlay
* avalanche overlay
* gradient overlay
* elevation overlay
* possibility of creating route collections (groups/guides) to see all tracks in a collection
* load the map on last position and not always on SF

You also have the power to do better than fatmap if you allow for comments on segments like trailfork does : runners only care about times, but nature enthousiasts want info about trail condition and difficulty.

There's only two weeks to go and basically none of the FATMAP features are in Strava. Is that really it, or can we expect a last-minute release of all the old features everyone is asking for?

It’s so sad… to add insult to injury Scout, your colleagues they will not issue a refund because of some loophole that I got Strava free with Fatmap, even though I purchased the Fatmap app and before any announcement of the integration with the Strava app and significant planned downgrading of the mapping functionality. 

After trying to explain my position several times and even resorting to an analogy to try to make them see my point of view…

"It's like paying upfront for 12 month access to car (ie Fatmap) that comes with pull out stereo, that I did not want (ie Strava).  Then several months later to be told that the stereo (Strava) and the car (Fatmap) will be fully integrated, and that 'everything will be great!'... well apart from integration means the car (Fatmap) no longer has any wheels and is completely useless to me.  Meanwhile I still have over half a year to run on the 12 months access to the car (Fatmap)."

I still got ‘the computer says no’ response. 

Feel totally ripped off.  The whole experience has been very enlightening about the direction of travel at Strava and very disappointing, what a loss.

Good luck Scout and the Stava team.. think you doing an awesome job of turning your back on your core customer base.

Hey Scout,
i tried to transfer my fatmap routes to strava multiple times. Didnt work. What can I do now?

Would be devastating to lose them. 

Same for me, it says "Another FATMAP user is already connected to this Strava account."

One of my favorite features of Fatmaps was the ability to create a waypoint on the map (on my phone while backcountry touring) with a finger tap, and then use that waypoint for a quick elevation check. Another was that Fatmaps showed my route while I was traveling so I could check my location relative to my uptrack at any time. Any chance these features will make it to Strava? I think the biggest issues we have migrating is that Fatmaps users used the app for navigation in the backcountry, not for training on existing routes and trails. 

**bleep** you Strava. This is a huge loss for the backcountry community. FATMAP is an invaluable tool that has saved me and my friends countless times in the backcountry and allows us to plan our travel in avalanche and mountainous terrain much more safely. Deleting FATMAP is an asinine decision that will undoubtedly have a real human cost. They aren't even a competitor (and how could they be, when one owns the other) -- I use Strava plenty for running and cycling, but these are completely different tools. I'm not sure how you can buy and own a company without realizing this. The most important features of FATMAP have nothing to do with tracking workouts, and there is no way that Strava will be able to incorporate even a quarter of these important features. This is also not to mention the huge number of shared routes and information that will be deleted in an instant in 2 weeks. This is not replaceable, but IT IS EASY TO NOT DELETE SOMETHING THAT IS HUGELY IMPORTANT TO TENS OF THOUSANDS OF PEOPLE.

Hi @m4d 

Please submit a support ticket and someone from our Support Team will get in touch to help you resolve that.

Quelle erreur monumentale de fermer fatmap une application si pratique Strava n'a rien à voir et aucune option n'a été transférée sur Strava. 

J'avais pris essentiellement fatmap pour la carte des neiges .De plus la carte Strava est moins bien faite aucun nom de ville est écrit sur les cartes, aucune carte IGN ne peut être mise , il n'y a aucun chemin indiqué par pointillés comme sur fatmap, il y a seulement les traces utilisateur effectuées.

La carte est beaucoup moins fluide les reliefs ne sont pas de la même qualité, sur aucun repère région aucun pays c'est juste une vue satellite uniquement aucun chemin de trace. 

Nous n'avons aucune aucune option sur le terrain exemple : indicateur de pente qui était très intuitif , d'avalanche..  

Une décision qui est prise de supprimer une application qui fonctionne pour la basculer et supprimer tout ce que je ne comprends pas trop votre démarche du progrès ? Revenir en arrière ?

Il faut prendre une décision de suite il ne faut absolument pas fermer cette application ! Par quelle application peut-on la remplacer pour le moment cela n'est pas envisageable réveillez-vous !

De plus il est impossible pour moi de me faire rembourser les 6 mois restant qu'il restait sur fatmap alors que j'ai pris l'abonnement uniquement pour fat map mais pas pour Strava alors que c'était juste en option avec alors que je m'en fiche complètement de Strava aucun remboursement ne peut être donner c'est une arnaque pure et dure

Je pense que vous faites un excellent travail en tournant le dos à votre clientèle principale.

Dans la config des calques il faut choisir "hybride" et cocher "points d'interet".

Ca sera un peu mieux mais ca reste loin d'être utilisable comme fatmap...

Just leave Fatmap alone as it is. It's basically perfect. I've spent HOURS in the last couple of weeks exporting all the routes I want from Fatmap, before you shut it down. But now, I can't find a new app to upload them to that works as well. INCLUDING Strava. You aren't installing the features that need to be installed. They are two totally different apps, with different users. I get you want to make money as a company. I don't begrudge you that. So just leave Fatmap as is, and make it a subscription only app. **bleep**, you might even double your money with people buying Strava and Fatmap,  since they AREN'T THE SAME THING!

please add gpx export for mobile devices, without it your maps are useless as long as you don´t use a computer to plan. there is a whole thread here talking about workarounds

This is so devastating for people who use fatmap every day out in the mountains (or planning at home) for years now.. this app is everything you need as an digital assistant in the backcountry. I'm sure the alpine community would be able to carry the costs to keep this app running, so I really don't understand why this is happening. The fact that there is ZERO communication from Strava regarding the real reasons and strategy behind this decision says a lot about the management. I feel so sorry for the developers, as they did a 10000% better and more complex job than all the developers behind Strava.

Here is your statement on July 30th. 2024

"Bringing mapping technology from FATMAP to Strava continues to be a key priority for us...

As we look ahead, we are in the process of integrating FATMAPs 3D map, including winter satellite maps and terrain tools, into other map screens within the Strava app and website."

However, here is the statement of you support today:

"National topo maps will not be available on Strava this winter. This includes the Swiss National Map."

Which also means that slopes classes (highly important to identify locations of potential avalanches) and ski touring itineraries will not be available either.

In order that former FATMAP customers are not deeply disappointed, not more risks exposed and quit Strava, I suggest you do whatever is necessary to remedy to this situation before FATMAP is closed, that is by October 1st. 2024.

Dear Orphans of FatMap member, You know it won't happen.

Well folks, we're down to the last days. I kept hoping that Strava would finally see the light at the last moment and allow FATMAP to continue, but it's looking increasingly unlikely.  On-X backcountry has many of the features that we enjoy from FATMAP.  It still doesn't have downloadable 3D maps for offline use which is a big negative.  I wrote On-x and encouraged them to add that feature. Consider supporting that app and also writing them to request the FATMAP features that you value.  Some day we'll get something as good as FATMAP again. In the meantime, we all just have to go back to how we use to navigate the backcountry with 2d maps and extra caution.  Be safe everyone.  

instead of begging Strava which is hopeless can we find and beg the FATMAP developers to do it all again??

Probably They are bound by legal non-competition clauses and patent rights if any.
No way to resurrect FatMap without rights violations.

Hello Community members,

Thank you for writing in and sharing your thoughts and concerns. 

Bringing mapping technology from FATMAP to Strava continues to be a key priority for us. FATMAP's 3D map is already visible in Strava's Flyover feature, and now includes the ability to pause and modify flight speed. You can also see FATMAP's 3D map images in the Strava feed. 

As we look ahead, we are in the process of integrating FATMAPs 3D map, including winter satellite maps and terrain tools, into other map screens within the Strava app and website.

In addition, FATMAP route content, excluding user generated content, will be moved to Strava. We are currently working on the new home for these routes so they can be used seamlessly within the Strava app. Please note that you can also proactively transfer your routes on FATMAP to Strava before October 1st using our data tool here, which we encourage you to do. 

We appreciate that many of you use certain FATMAP features that will not be available in Strava in time for the coming northern hemisphere winter. This includes waypoints, personal guidebooks, national topo maps (including IGN and OS maps), offline map downloads of the FATMAP map and live snow and piste information. We are exploring adding these and similar features to Strava in the future. 

Lmao, is the only feature you were able to integrate into Strava since the acquisition really only the flyover (not counting 3D maps as they are useless in the current state)? The most useless feature no one asked for. Have to agree with @OrphanOfFatMap; this weekend is the funeral of Fatmap. Shame on you 🙂

Have you considered just not turning it off until you've incorporated those features?

I had a ton of waypoints of places that I still haven't been across the Alps, especially Small huts and hidden lakes

I'm about to go on a trip in a couple of days and I'm manually transferring a couple of them to Google earth before they'll be gone

This sucks, fatmap was perfect for everyone

Dear Strava, the absolutely critical missing feature here is avalanche terrain overlays. This is an essential safety tool for a large number of winter recreationists. (It is particularly useful over 3D satellite maps, where the extent of tree cover can be seen.)

Shutting down Fatmap without offering this on Strava appears highly irresponsible at a minimum.

Along with the negative impact on users, this is surely one of the worst cases of self-inflicted corporate reputational damage I have ever seen in the outdoor community.

It is a bit like a company swooping in and buying a town's only bike shop, and then shutting it down. All the while telling customers that they are "exploring" the idea of another bike shop, and that it is "a key priority for us." 

Perhaps Strava is counting on the fact that it is something of a behemoth in the cycling social-media and mapping space, with a large community of users, and also on knowing exactly how many users Fatmap has and by extension their potential influence.

In this regard it's worth noting that here in Colorado there is significant overlap among and communication between enthusiasts of different types of outdoor recreation. I'm sure this is also the case in other parts of the country, much less the world, where these sorts of activities are popular. For example, I lead winter ski tours as well as road and gravel cycling tours. I see different people, but also a lot of the same people. How likely am I to use or recommend Strava given this experience? How likely are others like me?

Perhaps Strava has made cold, rational calculation regarding the impact to their business -- e.g. there are surely infrastructure and engineering costs to keeping Fatmap around even in a maintenance mode -- but I wonder if they have fully weighed the benefits versus the risks of this decision, much less weighed whether this is at all the right thing to do.