Strava Features Chat

Hi, recent problem. I create a route - either drawing it on the app, or upload a gpx file, hit save and all should be fine. However the app shows (by the saved route count) that the route is created, yet it doesn’t appear in my list of saved routes! Website no better, the newly created route not displayed. Tried website using Chrome, no good. Did all obvious things like logout, delete app, remove cookies. No joy. Any ideas? I have logged a ticket but no idea how long that’ll take. Thanks. 

Hi all, I have gone through a big frustration with failures to add admins to my club. No matter what I use, my notebook with Firefox, Chrome and Edge, mobile app, I have tried everything and no luck with adding the admin. Whenever I click on the MAKE ADMIN button, the page resets and goes back to members page with no change whatsoever.Help please. Thank you, T.

I have recently been logged out of my Strava and have lost access to the email account it was linked to. how do I recover the account? I am still able to automatically upload activities through the Garmin connect app and I am subscribed to Strava. Please help! This has been going on for days of back and forth of submitting requests and no one is responding  all the best

I did the discounted membership price on my correct account. When the discount page popped up for the subscription it made me continue from a different browser. I logged in through the 'sign in through email option' and ended up signing up for the subscription on a brand new account because I used a different email. I want to transfer my subscription from one account to the other. How do I do this?

Does anyone know why the location of public photos on routes is hidden? - It would be great to see where those photos are taken, especially when the route has longer distance.

There is no way to see full distance of Nordic Skiing. And even better if you could choose a period as Skiing season starts November and might end in May. There's also new year in between which makes the season tracking difficult because everything starts on January and ends in December. 

Nothing loads when I click on Flybys on my activity. This has just started in the last few days, no change to my privacy settings, which are set to allow all.

Hi,I just noticed that the Global Heatmap for my area suddenly has lost most of it's color.  It seems as it Strava is now filtering the Global Heatmap more aggressively and areas where previously I could see many routes there are now very few.  I use Strava for planning gravel rides in my area where the maps are not reliable, but without heatmaps I can't tell whether the roads are passable or not.I hope that Strava will dial back the filtering so that roads with fewer rides will also be visible, or provide controls for users to decide how much filtering to apply.-Donald

How do you find out?I wish there was an easy way to tell if tracks are open before going and a way to comment on a segment/ point of interest to say it is closed. Some tracks are only open if the teams are practicing on the weekend. 

hey guys, So I have just this week gotten a new HRM, a Garmin Pro-Plus. Now when I complete a HIIT workout and save ther activity it seems to be recording mileage on the main page of my activity. How do I change / edit this? Its not the end of the world but my old HRM showed average HR and max HR which was perfect. Screen grab here: thanks!!!!!  

Could be possible to add other kind of sports in the leaderboard stats for Triathlon Clubs? Actually, the leaderboard for Triathlon clubs take only runs, rides, and swims stats into account. It is a pity because triathlete trained as well: fitness, crossfit, and virtual run and virtual bike especially in winter time. Could be possible That would be grateful, thanks in advance.

I'm not sure whether this is already possible and I can't see it for some reason or whether this has already been submitted as a feature idea.The basic need is to be able to see how much I've climbed during my ride so far. I can see that on my GPS but don't always use that, so it would be good to be able to see that within the Strava app.Is this something already available?Has it already been submitted as a feature idea? (I have searched but didn't see anything)

I need a help - I created a challenge for group of my friends, but before that I wanted to test it via few scenarios. I didn't realize that one of the members I invited to test is a non-subscriber and he "spent" all the three free accesses. Now he can't join the actual challenge. Is there any way he can be unlocked please? Or other solution would be, if I can change the date in the testing challenge so he can actually stay there? Thank you

Hi all,I am surprised to see some of my segments with a time, but not showing on leaderboard.This is not due to map privacy,Any help?.Thanks.Jose 

I want to run a 5km race in France while on a ski trip.  In France it's mandatory to have a signed medical certificate from a GP confirming ability to participate.With the above in mind, is there a way I can share my running and HR data in Strava with my GP?  Ideally some kind of export to an Excel worksheet?  Thanks for any help!

I've noticed that some Kudos have only names, while others include both names and locations. How can I display only the names without including location information such as city and state?

My workout was uploaded to Strava from Garmin and all data was displayed including the map of my ride. As I was poking around looking at my stats all of a sudden the map disappeared. I can't seem to find a way of getting it back. I did a Google search and followed a few threads about maps disappearing, but no solution offered worked. I am simply looking at my workout via the Firefox browser. I am not using the app.

I have just moved over Strava onto a new Android phone and have ceased to receive notifications for Kudos or messages.  I have checked that Push is enabled, and it is. I have uninstalled and reinstalled. I have logged in and out. I have deleted Strava off my old device. I have unticked and reticked the Push Notifications within the app. NONE of this has worked sadly. It worked fine on my old Android device. Any ideas what to do anyone please? Thanks Greg

So, the only options for a swim is a commute?Can we get a pull down for lap swim and open water swim?  I'd also like to see a pull down for workout and race, just like for running and biking.  Shouldn't be a hard change.Oh, who would swim to work!??!

My strava won,t record my walks

I cannot see the goals in the desktop browser version of strava that have been set from the android app. I also cannot set the goals on the desktop browser version of Strava like i need and can in the android app.Would like to have 5 distance goals.- Gravel biking annual (1) and Monthly (2) and Mountain biking Annual (3) and weekly (4). Total of both (5). This is doable in the android side.Is there something i just don't understand? The Goals field on the dashboard can only show total of all biking disciplines which is not very helpful. All seem fine in the Android app. Are these disconnected on purpose or is this a glitch? I would assume that a lot of people would like to track and see the goals vs completed distance on the dashboard with different biking categories separated.Thanks already for the guidance.

I recently adjusted my map visibility preferences to hide the start and end points within 200 m of my home address (which would include all past activities).  At least that is what the app said it was going to do.  Instead, it hid the entire map for ANY activity which started or ended at my home address (even for rides that were 30 km long).  This meant that 98% of my rides were hidden - which meant I lost my place on every single leaderboard and every Local Legend that I had.  Am I the only user that experienced this?  Is there any way to undo this in bulk?  (I went and manually unhid all my activities from the past three months, which was quite consuming.)Any activities which I have recorded since making the adjustment seem to be hiding only the start and end points.

I'd like to look back at my training from 3 years ago, when I did something "right" and had better power than I do now. The current design of the Fitness & Freshness graph maxes at 2 years or "All-Time" which goes back to 2013 for my graph. The ability to zoom in on a section of that graph, like we can the various "Analysis" graph, would be great. 

Is the home feed/dashboard now limited to 50 activities before it says "No more recent activity available"? 50 activities is rather low limit. It seems to keep getting lower and lower. What will the next limit be? 25 activities?

It seems odd that the graph below for the yearly goal shows only 11 months and January is excluded. The labels under the graph show Jan where the data for February is. See the picture below:Any progress starting from February 1st is shown properly on the graph and you can see whether it is below or above the goal line. But anything logged in January is shown as a dot at the beginning. That seems like a really odd design.Also, I should mention that if the goal is exceeded at the end of December, that doesn't fit on the graph because the top of the graph aligns with the goal line.