Strava Features Chat

If your location is determined by IP address alone, then the accuracy will be poor. The Route Planner shows a blue blob over a huge region which cannot be removed.I can remove permission for Location in Chrome which fixes it, but it's not intuitive and it would be nice to fix this. 

Is it possible to seperate the inflated virtual miles/ kilometres to actual real miles / kilometres in cycling?

I have just done a MTB ride today and for the 1st time ever I CAN'T compare my segments against all other strava users on the leaderboard etc.....This was one of the best features you had in the APP(which everyone uses)!What has happened to the feature!! 

New to cycling and new to Strava, which seems an epic way of tracking my minimal gain!As my friends and I continue with this hobby, I wonder if it’s possible to see how many times your network/friends have attempted a segment. For example, recently I’ve attempted an ascent and thankfully beaten my previous 2 times for this segment. Currently I can only see my PB vs my friends PB, but feel there is a value in seeing the number of times they’ve attempted it, for comparability. 

I would like to delete all activities uploaded from an old device. Is it possible to do this all in one move, not activity by avtivity?

Dear Strava Governing Body:So a cycling friend, Georgeta Ungureanu, was recently awarded a QOM on a 4.28 mile downhill segment within the Joshua Tree Park Monument entitled “Wow! SLOW DOWN! The speed limit is 35 MPH!” beating the second place finisher by an amazing 36 seconds! This was a great ride for her but it doesn’t appear appropriate that this downhill segment should be categorized/named  as a Queen of the Mountain when she was in fact cycling downhill (-3.3% elevation drop) as opposed to climbing up a mountain.  THIS BEGS THE QUESTION: Has the Strava governing group ever considered awarding during fast downhill segments a special status by a different name such as “Queen of the Valley” (QOV) or Queen of the Downhill (QOD)?

Dear community, As of yesterday, I've encountered an issue where the club leaderboard isn't visible anymore. The banner showcasing the top three athletes of the previous week has also disappeared. Additionally, the current week's leaderboard is missing. When inspecting the Chrome console, I'm presented with the following error message:   application-41c612fc9df12f584621c3a93758f407a096e8c706a60f977b1ac6de45181d11.js:6 Uncaught TypeError: Cannot read properties of undefined (reading 'replace') at Function.r [as template] (application-41c612fc9df12f584621c3a93758f407a096e8c706a60f977b1ac6de45181d11.js:6:8082) at n.createTemplate (application-41c612fc9df12f584621c3a93758f407a096e8c706a60f977b1ac6de45181d11.js:15:13759) at new n (club_manifest-f6f5151a9b2ae80a15677868d5bc06597554a5c5fba5e693f79629a9836a8d4c.js:2:27720) at n.createView (club_manifest-f6f5151a9b2ae80a15677868d5bc06597554a5c5fba5e693f79629a9836a8d4c.js:2:29168)

Hi,I just got my boyfriends old device, and i forgot to wipe the content before connecting to Strava. All of his trips are now oploaded to my user as well, can i fix this somehow? 🙊

Migrated Content

I’m having trouble viewing activity segments since the new app update, is anyone else having this issue? 

It's difficult to pick a sport based on bike type.  I ride an e-bike, it is marketed as a e-mtb, but I use it almost exclusively for Gravel Rides.  So what would be the intuitive choice to make for the Sport??  Very confusing.  Can there be clarification on how to make the choice?  Also, why are Best Efforts not included in the profile for all Sport types??

I've recently noticed that in addition to segment PRs I've had a third fastest over 50 km medal. Frustratingly, there appears to be nowhere to check best efforts over time/distance for cycling although there is one for running. I assume the data is there otherwise how did Strava know that was my 3rd fastest time. Why is there no equivalent table for cycling - it's like finding out you're 3rd on a segment but having no segment leaderboard to judge how far off moving up a place is. Can we have a cycling Best Efforts table please?

It seems there's been some changes I can't figure out. On the mobile app, I can no longer access my saved routes via Maps. I can hit record, press the squiggly line button and then choose to use a saved route. But I rarely use it that way.  Before I could just go to my saved via Maps, check out the route profiles like elevation etc, and then head back out of that. For example to use when I'm not running.  Anyway, does anyone know what happened and if there is a new way to scroll through my file of save routes?  Thanks 

UPDATE FROM STRAVA: Hi all! We've released a fix that should resolve this issue! Please let us know if you are still missing activities from your personal heatmap.   Looks like no activity routes have updated on my heatmap since March 25th. I did the trick for a few (changing the sport back and forth) and that seemed to work. But I won't be doing that for the 25~ or so activities I have done since March 25th.  What's going on Strava? Heatmaps are the only reason I pay for premium and it would be nice if they worked. 

Your Strava fitness number has nothing to do with fitness. It goes up when you overtrain and down when you taper for a marathon. Strava should rename it to what it really is: "recent training load."

Hello there, I'm trying to re-ignite this post after a few months of "forgetting about it".... I've tried submitting a support ticket/request, but the problem is my account password and email address are null and void, which is the original problem! Therefore it's impossible for me to create a ticket as I'm always asked to login. So I'm just going round in circles!! Can I simply create a new account and import the data of all my historic bike rides etc, across to the new account??  Please advise. P.s. hopefully you can view the attached screenshot of my attempt to "change email"....and view the random email address created by Google play many years ago(I was 36 then and 49 now!). I never used it for anything other than Strava, and I've remained permanently logged in to this day, hence I've no idea what the password is. I've tried the obvious ones with no luck.  This email address is 13 years old and never used as a primary address. 

On interval training, I often want to copy the details (what reps, etc) from when I've done the activity before. It would be nice to find that older activity, immediately highlight the text, and copy/paste it to the new activity. But I have to go into 'edit' the older activity to highlight the text, then 'save/discard' the no change, in order to get that text. So the ability to highlight and then copy any text on the main page would be a useful addition. Android app.

Recently the Orange heatmap that is used to show where you have been as 'Personal Heatmap' in route creation has changed.Im just wondering if there is a way of changing it back to the old orange personal heatmap as this new version is horrid for trying to discern roads that haven't been ridden.

I am very satisfied with Strava. However, not about displaying long activities among all other activities of your followers and sharing a long activity @Social Media.For example, yesterday I cycled the touring version of the Amstel Gold Race. This took me about 8:45 hours.If I look to and share my activity, the elapsed time is displayed there. This is 3 hours longer. So everyone thinks I cycled for 11:45 at a very slow pace. Why do you see the moving time on short routes and the elapsed time on long routes? 

I exported from Zepp files in .cvs format. Is it possible to import it into Strava account? I want to see all data in one account.Thanks in advance for help.

is it possible to obtain data on how much time I spend per week in each of the heart rate training zones?

Why does Strava not allow me to reset password.  I only have 2 email addresses and have been trying them both with no luck.It keeps asking me to set up a new account but I want my old account backPlease help!

Hi - I cannot start my strava from my watch, it says log in on the app when I press it on my watch? I have tried the suggestions re privacy settings etc? Can anyone help please?

Hi All, I am having serious problems with my Strava PB’s and Best Efforts. I have recently go back into running and have started to take it more seriously than ever before, however, I have noticed that when completing my runs my account is no longer showing when I have got a PR, even though it should have. And according to Strava I only have one PB for a 5K I did years ago.  I have gone onto the desktop and refreshed my Best Efforts but to no avail. I have attached some images for context.    Thanks! 

I different types of workouts on Strava and the training log ends up a bit of a mess.  For some reason there is a huge differentiation in color for Ride (strava orange) vs Virtual Rides (redish-brown)... but then "Weight Lifting" is also redish-brown?? Makes viewing and looking for trends/patterns and planning upcoming activities tricky.  Can someone update these colors, or maybe default to some different ones based on what is used?   For instance if someone only uses Strava for Rides, Golf, Football, Sailing, and Skateboarding... every circle would be ORANGE based on the legend.  Can this maybe be adjustable? Can Ride and Virtual Ride be closer in color so as to not be the same as WeightTraining?