Apple Watch fitness and Strava discrepancies

[Tubbington]

Hello,

I have encountered two issues when using an Apple Watch to record a run and then syncing it to Strava:

1. When the Apple Watch is connected to a treadmill (e.g., Life Fitness), the Apple Fitness app matches the treadmill's distance and pace per lap. However, the figures on Strava do not match those on Apple Fitness.

2. During an outdoor run on a track, the Apple Watch can detect the track and, by selecting the lane used, provide precise measurements for distance and pace. However, when this workout is uploaded to Strava, Strava displays different distances and paces per lap.

Do you know what might be causing these discrepancies?

Thank you.

[Jane · Accepted solution]

Hello @Tubbington 

Thanks for posting about this. It's normal to see some slight discrepancies between the data recorded on your device and what you see on your Strava activity page. This is due to the analysis performed on the raw data that is uploaded from your device. Usually these discrepancies are small.

Find out more about how we calculate distance for Strava activities

If you are seeing a large discrepancy, we may need to take a look at your activity files to determine what's going on. If this is the case, please submit a support ticket and and someone from our Support Team will get in touch.