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GPX Upload limit despite premium account

AndreasStueckl
Mt. Kenya

I've been using another app to record my routes for over 10 years and have now switched to Strava. I can upload 25 tracks at once and after about 4 repetitions I probably reached a limit and am locked out for a day. I also have a premium subscription. I have about 8,000 tracks and apparently I can upload 100 per day. Then I would have to upload tracks for 80 days? Is there another solution?

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Sorry for the delay here. If you have a large number of files to upload to your Strava account, and you are still hitting our rate limits,  please submit a support ticket so we can work directly with you to get your files to Strava. 

In the ticket please include the following:

  • the number of files you have to upload
  • the original source of the files (Garmin, Wahoo, TomTom, etc.)

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

Scout
Moderator Moderator
Moderator

Sorry for the delay here. If you have a large number of files to upload to your Strava account, and you are still hitting our rate limits,  please submit a support ticket so we can work directly with you to get your files to Strava. 

In the ticket please include the following:

  • the number of files you have to upload
  • the original source of the files (Garmin, Wahoo, TomTom, etc.)

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

crickoa
Mt. Kenya

Sadly, it's true. I think it's a daily cap of 100.

Unbelievable (if you ask me) that they're putting up these hurdles for new users to migrate over to their platform.

zecanard
Kilimanjaro
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