Notifcations not working

[GregB2]

I have just moved over Strava onto a new Android phone and have ceased to receive notifications for Kudos or messages. 

I have checked that Push is enabled, and it is. I have uninstalled and reinstalled. I have logged in and out. I have deleted Strava off my old device. I have unticked and reticked the Push Notifications within the app. NONE of this has worked sadly.

It worked fine on my old Android device.

Any ideas what to do anyone please?

Thanks

Greg

[Jane · Accepted solution]

Hello @GregB2 

Thanks for posting about this.  Has the issue persisted?  The things you already tried is what I would have recommended.  The only other thing I can think of is checking to ensure you're running the latest version of Android OS.  

[GregB2]

Hi Jane

Thanks i sorted it. This wasnt a Strava issue, my new phone you have to manually "allow" notifications from individual apps for some reason.

Regards

Greg