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11-10-2022 11:53 AM - last edited on 11-10-2022 12:45 PM by Jane
I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?
Solved! Go to Solution.
02-03-2023 10:36 AM
Hello,
Apologies for the delayed response here. I've been checking into this and the issue resolution is still a work in progress. There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.
If it's still happening please submit a support ticket and we’ll be happy to help.
03-12-2023 10:20 AM
It remains unfixed - I did an 8 hour ride yesterday - the power curve shows in the activity and can be compared but in stand alone pwer curve it is very erratic with what gets added/updated. I have had several emails about this but the fact is Strava are unable or unwilling to put the time in to get it fixed.
03-13-2023 05:45 AM
Hi @Amritt
Thanks for posting about this and for your patience. Our Team is working on this but it is not yet resolved. There is a workaround you can try that should fix the issue. For the activity that isn't appearing on your power curve, edit it and change the sport/activity type to something else (for example workout). Save those changes, and then edit the activity again and change the sport/activity type back to ride. Wait a few minutes and check your power curve again.
If it's still not showing up, please submit a support ticket and we’ll be happy to help.
04-20-2024 02:31 AM
It still appears to be an issue with Zwift rides. The workaround unfortunately does not work with 'virtual rides'. I can't change the activity type for Zwift rides.
06-20-2023 01:41 PM
I am also having this issue, and can confirm this workaround was successful.
Hope the team can fix the underlying issue soon, but this is OK for the time being, thanks!
03-13-2023 03:39 PM
Hi Jane, thanks for posting the work around - first time i've seen this...and it works! will try on other rides, but chnaged to gravel ride and then back and hey presto....thanks, hope a more permanent solution is sorted asap.
03-14-2023 05:25 AM
Great! Thanks for letting us know that worked for you.
02-03-2023 10:36 AM
Hello,
Apologies for the delayed response here. I've been checking into this and the issue resolution is still a work in progress. There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.
If it's still happening please submit a support ticket and we’ll be happy to help.
05-07-2024 11:20 AM
I am getting this issue, i cant change my activity type (it wont let me) have tried everything suggested here. Even deleted the file and uploaded a fit file which i had downloaded from zwift.
05-07-2024 11:20 AM
Any suggestions/fixes?
02-22-2024 01:33 PM
STILL BROKEN - Strava. I used to praise you at conferences in front of hundreds of people, now I talk about this as another basket case study. Shameful CX and hopeless QA/QC on the most basic of features.
I can sort the code for you if you like. There are plenty of working scripts out there to process power data and funnily enough - they actually work!
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