Power curve issue with 'Last 6 Weeks'

[AltadenaCheetah]

I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?

[Jane]

Hi @Amritt 

Thanks for posting about this and for your patience.  Our Team is working on this but it is not yet resolved.  There is a workaround you can try that should fix the issue.  For the activity that isn't appearing on your power curve, edit it and change the sport/activity type to something else (for example workout).  Save those changes, and then edit the activity again and change the sport/activity type back to ride.  Wait a few minutes and check your power curve again.

If it's still not showing up, please submit a support ticket and we’ll be happy to help.  

[gagam3hl]

It still appears to be an issue with Zwift rides. The workaround unfortunately does not work with 'virtual rides'. I can't change the activity type for Zwift rides.

[NoThanks]

I am also having this issue, and can confirm this workaround was successful. 
Hope the team can fix the underlying issue soon, but this is OK for the time being, thanks!

[Amritt]

Hi Jane, thanks for posting the work around - first time i've seen this...and it works! will try on other rides, but chnaged to gravel ride and then back and hey presto....thanks, hope a more permanent solution is sorted asap.

[Jane]

@Amritt 

Great!  Thanks for letting us know that worked for you.

[Jane · Accepted solution]

Hello,

Apologies for the delayed response here.  I've been checking into this and the issue resolution is still a work in progress.  There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.

If it's still happening please submit a support ticket and we’ll be happy to help.  

[Baxman]

I am getting this issue, i cant change my activity type (it wont let me) have tried everything suggested here. Even deleted the file and uploaded a fit file which i had downloaded from zwift.

[Baxman]

Any suggestions/fixes?

[Jacob_Skinner]

STILL BROKEN - Strava. I used to praise you at conferences in front of hundreds of people, now I talk about this as another basket case study. Shameful CX and hopeless QA/QC on the most basic of features. 

I can sort the code for you if you like. There are plenty of working scripts out there to process power data and funnily enough - they actually work!

[NoThanks]

Still broken for me, have been having this issue for over a year now.
I have emailed support and they have just said 'they are aware of the issue' but offered no help other than the workaround.

With subscriber cost going up, its ever more embarrassing that nobody seems to care enough to fix this bug.