[Archived] Athlete Community

Hello everyone,I'll explain the problem to you. Using a Van Rysel GPS bike computer and a heart rate belt, I record my cycling sessions.The data is shared correctly on Strava, it is displayed correctly.However, when the Strava app sends the data to the Apple Health app, the heart rate does not appear, neither the mapping nor the speed, only the distance, time and number of kcals.I checked the parameters that Strava sends, those that the Apple Health application retrieves.Do you have a solution to suggest?Sportingly,

I am trying to use the heatmap to find new trails, by comparing my routes with the global routes. Some but not all of my routes are missing. I have seen a few other related reports such as https://communityhub.strava.com/t5/strava-features-chat/route-not-shown-on-heatmap/m-p/13444 (9 months ago) and https://communityhub.strava.com/t5/strava-features-chat/personal-heatmap-some-ebike-activities-are-no-longer-showing-as/td-p/27782.  I tried editing and re-saving one activity that I knew was missing, but it did not appear (at least not within 5 minutes). Even if this did work, it is not practical to do this for each of my ~400 activities.This is a key subscription feature. I

Greetings! It is not easy to find where to post or where to get help. Hopefully someone has some guidance. I use Strava for cycling probably 95% of the time but one time I went hiking about 3 months ago and decided to record it. Now whenever I open the app to record it starts with hiking and no matter how many times I switch it to biking it never stays there on subsequent rides. Any ideas? Fixes? Thanks! Also a direct contact to Strava would be nice too. 

Good afternoon,I am trying to use my Garmin 55 watch for track every lap on a karts race. I always forgot to press the "back buttom", so I end up always with the wrong paces and distances.Is there any feature that allows the Garmin to record the lap every time I pass the starting/same point?Cheers guys, appreciate your response.

My segment doesn’t appear in the general classification. Strava tells me that I hide the start and end of my ride. I want to change that but I can’t. I only have the possibility to keep the hiding mode on 200meters or more. Do someone know how I can desactivate that ?

Hello, today I took 4 KOMs with my MTB and someone probably is very envy and he flagged me. Is there something I can do?

Hello, all of my yearly totals are incorrect.  It has been this way for a couple weeks now.  Is this a known issue?

Please help! Trying to link my NRC and Strava accounts - I follow the steps on the help page (add Strava as a partner in NRC, click allow access in Strava when prompted) and I keep getting taken to an Access Denied web page: AcessDeniedAccess DeniedMRVWXDWCCMBVTTZS/E8IbKc6SLA7ZrTmDiwcaLgu3O7rigZPjBwoAjrDL+GMsCg7CdguI2ZXzWE2sGuMuHMNT8JbPhw=

Hello, I've been using Samsung Health to sync with Strava. The syncing works well, but I don't understand why Strava always truncates the training data. In this example, there wasn't any automatic pause.  

I had set up a couple default bike settings for 'Mountain bike ride' and for 'E-Mountain Bike Ride'. After getting a new bike and swapping that bike out for the previous one as the default bike for 'E-Mountain Bike Ride', many of my activities that had the previous default bike associated with them had the bike removed and the drop down to select a bike appeared on those rides. It seems there is a bug with loosing the associated bike on activities when you change your default bike for a given activity.

I’m just getting into running but today on the treadmill I did a 3.2 mile run/walk, but my watch does not count accurate miles when i’m running on the treadmill so i added a manual activity. I put in the time and distance but when I check my best efforts i don’t get credit for anything from the 400m all the way to the 5k. I was wondering if it was because it is a manual activity or something else.

Hola, desde hace varias semanas beacon no envía ubicación a las personas que tengo en la lista. Sabéis cómo puedo solucionarlo? Voy mucho al monte y me parece importante que sepan dónde me encuentro en cada momento de la ruta. Gracias  TRANSLATION: Hello, for several weeks Beacon has not sent locations to the people I have on the list. Do you know how I can solve it? I go to the mountains a lot and I think it is important that they know where I am at every moment of the route. Thank you

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I have a  Strava subscription but for the last 6 months my fitness score has not been updating?

 tried to upload walk, it was 21 hours long. Not sure if that’s why I’m having trouble but it just won’t upload, tried phone off and log out etc… need help 

Hi! I am joining my first 16-kilometer race this weekend, and would just like to know: what is 10 miles converted to kilometers exactly in Strava? A quick Google calculation says it's 16.0934 km, but there's also a Strava route page that associates 10 miles with 16.2 kilometers. Just want to make sure that my race this weekend will be logged under 10-mile personal best. Thanks!

I have used Stryd and COROS power in the past. Strava parses that information and includes the data on the iOS app (but not on the web app). The new Apple Watch OS now provides running power data. This information does now show up anywhere on Strava, even the iOS app. When I sync the file to TrainingPeaks using HealthFit, the power data is visible and reported.Is this a Strava issue or an Apple issue?

Dear Strava-Team.I recently had the issue of not noticing that i forgot to restart my paused roade bike ride, becase i obviously did not tap the "continue" button on my mobile app correctly. And since the small icon at the top edge of the cellphone screen (circle-icon notification) is the same when the app is paused as it is when it's recording i did not figure the status of the mobile app correctly. My fault in the firtst place. I think it could be helpful if the icon would point out the different status of the app by showing a differet icon. It already does when "auto pause" is applied. Maybe you could find a solution for this rare issue, even if i know most riders record with a different device, but mobile/cell phone, it would be a big help for app recordings. My best regards,Daniel aka Yung Ullrich 🌹

Hello, Je recherche un coureur qui m'a aidé lors d'une chute le 05/07/2024 vers 20h15, dans le secteur de Chambéry/La Ravoire, sur une piste cyclable à côté d'une autoroute 👍. S'il passe par ce post, je serai heureux qu'il me contacte 🙂 Merci pour son aide en tout cas ! TRANSLATION: Hello, I am looking for a runner who helped me during a fall on 07/05/2024 around 8:15 p.m., in the Chambéry/La Ravoire area, on a cycle path next to a ‌👍‌ highway. If he comes across this post, I'll be happy for him to contact me‌🙂‌ Thanks for your help anyway!

Can anyone advise how to Import a Garmin GPX Map to Strava. To save me having to redraw in Strava

Hello, I would like to discuss how I can set up a virtual 5K run for the Oklahoma Black alumni Association. This would occur in October during Oklahoma University, Texas football weekend. How would I go about informing the society, which shouldn’t be a problem. But how can I get everyone engaged in a virtual competition using your product

Hello. I just joined Strava and I’m enjoying. I decided to do a longer swim this evening and discovered I had no option for meter/lapped swim. I only see “swim” no indoor or outdoor, also can’t see a way to input the length of the pool like it says online. 

Hi guys, The problem is my training record title is in russian language even though the mobile-phone language is English.What I had tried that didn't help (new records still on russian) - Change language on phone and change back to English - Delete Strava and install again - Set English in web StravaPhone: iPhone xr, ios 16.6.1, but It reproduces on other ios also  

I just received a notice that my subscription is increasing from US$59 to 79. I live in Taiwan but bill through the US.  At the same time my friend I Taiwan was told hs is decreasing from 59 to 47...Why such wild nations in pricing?  How can they justify  jacking up the price 33% for an existing platform?   I will not renew with such a crazy increase,  

How about driving detection? I finished a hike and I'm tired, so forget to turn Strava off. To make matters worse I c can never figure out how to crop the route. My solution is to just delete the activity. Not optimal.