[Archived] Athlete Community

Hi,Yesterday i tried to sync my running activity to strava, but it didn't work. After logging off and on and even tried to reinstall the app the problem didn't resolve. When i check the settings of my strava app on my watch it says: "not synchronized". 

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: Why is my Segment not showing on the leaderboard? Remember to submit your answer in the comments by May 3rd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on May 8th. Already a Strava Subscriber? You'll get a free month added to the end of your Subscrip

I'm sure this has been discussed before, but I continue to be baffled by virtually identical workouts (some, such as those represented by the two screen caps here) giving wildly divergent calorie readings. Any clues? did Strava radically adjust their algorithm between September of 2021 and August 2023, because I've got 2 1/2 times the calories for an identical rollerski run. What gives?!?

J'ai participé au challenge huawei, pour avoir la possibilité de gagné la montre huawei fit 3 et gagner 20%  de réduction, mais le challenge ses fini le 18 juin, j'ai toujours rien reçu. Est ce normal ?  Si quelqu'un a fait le challenge, peux me dire si il a reçu quelque chose ?  TRANSLATION: I participated in the Huawei challenge, to have the opportunity to win the Huawei Fit 3 watch and gain a 20% discount, but the challenge ended on June 18, I still haven't received anything. Is this normal? If anyone has taken the challenge, can you tell me if they received anything?

I bought the annual subscription two months ago. The transaction is showing in my bank account, but my Strava account hasn’t been upgraded. I’ve tried all of the tips that I could find on here and elsewhere on the internet to no avail. I’ve also tried emailing support on three separate occasions and have not received a response. Any help would be greatly appreciated!!

Creating a route (run and bike) among one of the most popular running routes in Amsterdam causes this problem.Instead of going straight under the bridge, Strava creates a 5k detour. By creating the route manually, forcing the route still leads to this error. Google maps coordinates: 52.33305552269576, 4.8981445885648185Would be great if this can be fixed.

Hello there, with the last apple watch update apple has added some cycling features, for example powermeter support. I'm using a Assioma Duo that is properly connected to my apple watch and if I'm using the apple training app my power data is recorded. But as this data is not put througt to Strava afterwards I would prefer to run and record with the strava app directly. Unfortunately it seems the strava app isn't able to pick up the power meter data. Has anybody made it work in this combination? Do you guys at Strava work on a solution? This would be great. Best regards

Hi all. I did a pre-parkrun run this morning and on garmin connect and my watch the elapsed time is 5 mins 26secs. However on Strava it shows both the moving time and elapsed time as 5:24. I can understand the moving time being different, but shouldnt the elapsed time be the same as it is on Garmin Connect? Had a look through past runs and it’s happened before. Sometimes Strava has the odd second added on, or taken off my elapsed time.. any ideas anyone?  Thanks  

I've noticed community photos appearing by default in my personal heatmap, with no way of turning them off. Include them in the Global heatmap but I don't need to see them in my personal heatmap. Thanks.

Hi!why is the elevation noe suddenly hiding my heart rate ? It was’nt like this before

Hi allI booked an abonnement for the O P E N meditation app together with strava. I donr have a laptop and the app is only available for iphones I really want to cancel this but can't find the place where to cancel. Someone can help me ? Thanks a lot Bram

My own heat map doesn‘t include certain bicycle rides, some of which are my longest in distance and elevation. I can see some on the heat map when I select all activities, but most I can't. I've changed the privacy settings, time/date, ride details, even got premium and still can't see certain rides. I went to show a friend all the areas I've bike and noticed they were not present. One route I went on for 3 days in a row and the second one is randomly not visible on my heat map. I've noticed previous discussions about this, but haven't heard of an update in a few months.

Since subscribing to paid version of Strava I have noticed errors in my run activity time. This morning I used the Strava app on my Apple Watch to record my 10km run, pressing start at the beginning of the run and not stopping until the end of the 10km run. My watch recorded 1 hour and 5 minutes. (Incidentally my friend ran with me at the same pace using her garmin watch and recorded the same overall time - which recorded correctly to her Strava app). When the activity synced to the Strava app on my iPhone it shows a moving time of 58 minutes and 47 seconds. It knocked over 6 minutes off my running time! When I viewed analysis the elapsed time recorded as 1 hour and 21 seconds! Two very different times and still nothing like my genuine time. I do not know why the app is making me appear quicker than I am, but it’s been inaccurate like this on all my runs recorded since I started paying for Strava. How can I get the Strava app on my watch to sync correctly with the Strava

Is there a problem with Peloton App workouts not syncing to Strava? I tried to manually sync and Peloton app says "Already synced to Strava" but the workout does not appear on my Strava dashboard. 

Hello! I just completed an activity and synced it from my apple watch. It syned but has not shown up as "ready to view". I've tried the suggestions here https://support.strava.com/hc/en-us/articles/216919037-Troubleshooting-Syncing but so far no luck (it is not showing up as an error or failed to upload so I can't try it again). Thanks for any help!

Hi allI would like to see my activities from Strava on my calendar ( Apple )Could you help me with thisThanksRoland

Un saludo a toda la comunidad aficionada al deporte desde España, no especialmente al deporte más competitivo buscador de kom, sino más bien a los que lo enfocan de una manera más lúdica disfrutando de las rutas y paisajes. TRANSLATION: Greetings to the entire sports fan community from Spain, not especially to the most competitive kom-seeking sport, but rather to those who approach it in a more playful way, enjoying the routes and landscapes.

A few days ago, Strava app was banned in China iOS App store, is there a way for iOS users to install strava?

Hello All, I hope to get answer here because Strava Support does not answer.Yesterday evening I had a run and the activity did not log into strava, I proceeded to log out, and when I tried to log back in, it created a new blank account ON the same email. When I followed my main account (the one I had lost access to), I got a follow notification on the same mail that the new account was created on.Since then I have deleted the blank account, and after I tried logging in on the account I have had activity on, they still create new ones.THis is the 3rd account from the same mail. I have a race on Sunday and need help and strava support are not responding

Hello. I’ve opened so many “tickets” for support and haven’t heard from anyone in 24 hours to help with my issue. 

Hi,I recently downloaded the app and it has taken a years subscription out of my bank account but the app is still asking me to start a free trial and I have limited acccess to the app. Can someone please advise?

Apparently this was a bug that was "resolved" but it's not been as I keep seeing the same posts come up on my feed from clubs and individuals for weeks/months, even if I've given it kudos.Activities I'll see twice then never again.The park run record was broken at my local club and I saw the same post about it every day for two months. Now it's happening more and more as I've joined more clubs. Makes me want to leave them. As it's just dull scrolling the exact same content again and again every day.

Buenas tardes.  alguien me puede ayudar como yo puedo ver los km que he corrido en todo el 2024? gracias.   TRANSLATION:  Good afternoon.Can someone help me how I can see the km I have run throughout 2024?thank you  

Due to occasional inaccuracies in altitude and dynamic data on my Apple Watch, I typically use both the Apple Watch Ultra and Coros watch connected to the Stryd running sensor during marathon runs. However, today I noticed that the data from the Coros watch for the Hong Kong Marathon is missing, and the Apple Watch data seems to be off by a few hundred meters. Additionally, Stryd is unable to sync heart rate data. How can I filter data from these three different auto-sync sources or manually retrieve the Coros data?

 I’m trying to upload an activity from my sole+ account directly to Strava through their app but get the attached error message, any idea how I can get this resolved?