[Archived] Athlete Community

Why has my Strava app started to hide the start & end of my activities. 

I cannot edit activity time/date. How can I do that?

Hello. I take part in chalenge run 5 days-20 minutes. I've run 4 days from 5 . And I see wrong result calculation in percent - 75 %. But there should be 80%. (In any case it's impossibile to have 75 % - there could be only 20/40/60/80/100 %) 

Good morning to everyone. I have a problem with Strava app and I want to ask if anyone else has the same issues. I have two smartphones: Redmi Note 9 Pro, Android 12, Strava app version 351.18 (1234809) and Realme 10 (RMX3630), realme UI 4.0 /Android 13, Strava app version 351.18 (1234809). On the Android 12 phone which I used in the past 2+ years, all recordings are accurate. On the Android 13 phone though, my cycling recordings are correct but my hiking/walking activities are almost 20% longer than normal. Looking at the activity map, I can see that I am walking in small loops (like a drunk person) and there are no straight lines between points which would indicate a gps signal loss. I have tried with or without connecting sensors (in-app choice when you start an activity and press the cog), battery optimization is disabled for Strava (the app has full authority to use all the resources and restart itself automatically and no "sleep"

Hello! I recently got a new phone, and tried to login in to Strava. I now have a new account and lost my history. I also paid for the subscription and my new profile is telling me to upgrade. Can I have access to my original account that includes the premium subscription? Thank you so much for your support.

I'd love it if only people I follow could Kudos my runs.Rather than locking my account down completely I'd rather just limit who can interact with my activities.Has this been requested before?

Hello, Can we have some kind of challenge status/progress display in the web application? If I recall right the smartphone app has (or had) this circular progress bar around the challenge icon.This appears to be missing on the web version. As I walk and cycle a lot there are a lot of challenges to attend to and opening each one to see if it completed or not is time consuming.  

Hey everyone, How can you delete a comment (or message) on Strava? 

TLDR: allow athletes to be part of a group activity despite having their profiles private.According to Group Activities Privacy Controls FAQ: Set your Group Activity privacy controls to 'Everyone' if you don’t mind other athletes seeing you were part of a group. When you select Everyone:Any Strava athlete:Can see that you were part of a group.Can be matched to your activity.Can see that you were matched to their activity.Turns out, no matter if you set Group Activities to Everyone, if your Profile Page is set to Followers, only your followers will be able to see that you were part of a group.For instance, ifuser E has its Profile Page set to Everyoneuser F has its Profile Page set to Followersboth have thei

Used Strava for the first time today.  Ran 5 miles in around 50 minutes.  But in one area of the app it shows the run ending two days from now.  It uploaded to apple fitness and health which shows me as continually running every minute of the day.  Please help!

I've just resubscribed, and I've found random photos appearing on my personal heat map. They are intrusive at best, and at worst actually obscure the route unless I zoom in really close. It's the most useful (to me) of the subscriber features. My own don't appear (I'm happy with with), but I don't want others there. How can I turn them off?

Hello. I'm writing about a discrepancy with "calories burned" on my latest Strava activity (I will insert screengrabs) and hoping someone can help me. For context, my Strava account is linked to my Fitbit account and automatically uploads my runs into Strava from the Fitbit app. I went on a three-mile run today and my Fitbit is showing 318 calories burned, but when the activity was imported into Strava, the calorie count displayed is just 30. Is there a way for me to manually edit the calories burned for an activity in Strava? Help (this is driving me nuts)!

Hi,I do running training 4-5 times a week with a friend. 2-3 of those are intervals. We do more or less the same kind of runs, or at least very comparable. We also consider ourselves to have approx the same fitness level. Except on Strava, we recently noticed. He has 71, while I have 18. It is also extremely stable around 17-19. Another friend of mine who does a couple of easy runs a week has 30.. Does this make sense? Or might there be some settings which are not set correctly? I have allow Strava to access heart rate data.Cheers

Recently been reviewing my avg pace stats on runs and am trying to understand why often my runs may show a pace of say 3:35m/km while the avg pace will show 7:22m/km. I have tried this several times and with others who did the same runs as me but their stats show as their run ave pace. i.e. if 3:35, show as 3:35. Any insights to understand how this feature works is appreciated. Thanks

I have a specific question regarding the data in leaderboards that I haven't gotten a clear answer on when searching.I have created a club for our XC team to track mileage.  Will data from their activities show on the leaderboard if they have their account set to private and their activities to followers only?  I currently am not following any of their accounts but runs are showing on the leaderboard so it would seem even with a private account, the data is recorded to the leaderboard.  Is this correct? No activities are showing on the activity feed which would seem to indicate they do not have their activity setting to public.

If I look at my personal records, I have only cycled distances of 80 kilometers/50 miles or more. The shorter distances are all 0 seconds. Of course I cycled these shorter distances, otherwise there would be no longer distances listed. In addition, these times, with the exception of the last 2 times, may not be correct at all. Either the hours are missing on the front or they are the times that should be displayed in the empty fields/for the shorter distancesAdding the “virtual ride” option would be nice. For example, the Stelvio is now considered my biggest climb, even though I have not cycled it in real life.In addition, I would like to mention that kilometers are displayed in 3 ways, such as 10k, 20km. (dott) and 40 km(Dutch Strava website)

I keep starting activities from my watch and it shows that it is finding GPS but then it typically never finds it.  My watch definitely has GPS and is using it because maps and everything else work great.

I saw this recent post about someone's RE score changing because they updated their heart rate zones. I have a similar problem, but I did not change my HR values. Instead, I added a Pace Zone based on a recent 10k race result. You can see in the individual activities which ones were before I added this zone because the Pace Zone area at the bottom asks you to update your profile to get a pace analysis. My first run with these zones populated is on March 14. Since then, despite going through the peak of my marathon training cycle, my 'fitness' has gone down based on Strava's RE calculations. The trend line change is directly tied to how that R

Hello,My name is Matt, I have a Free Account.I wanted to raise a potential Bug Report but i'm not sure if it's an actual bug at this point. I have logged a support ticket (2861013) but am unsure if this was actually recognized as a bug or feature update.The issue I am experiencing are for any challenges in Strava that count/identify activities by the day (i.e. like the monthly 'Streak Challenges' where you log 3 activities a week on different days) where I happen to have multiple valid activities on the same day AND for whatever reason delete the activity the challenge recognized (which appears to be the first chronologically on that day 100% of the time) on the day I had more than one logged. When I delete the activity the challenge recognized the app does not appear to try to find a replacement even if there are valid activities that would also count on that day.So, the challenge appears to correctly recognize the activity

Hi.15.05.2024 All statistics from this year and earlier are gone. There are only rides from May 15.What happened? 2014-2024 = 0 stats 😞 

 I have been trying to follow the guidance in this help article to view suggestions for segments that I am close to the leaderboard for, or close to becoming the local legend for, but I can't get it to work at all. The options that the help article talks about just don't seem to be there. Can anyone help me get this feature working, please?I am using a premium subscriber using Strava app version 363.6 (last updated 6th June 2024) on Android 11.Thank you for your help.

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: Why is my Garmin activity not uploading to Strava? Remember to submit your answer in the comments by June 14th. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 

My elapsed time is being shown as shorter than the combination of my splits.  The combination of the splits would be the correct time and agree to my Apple Watch.  The end of the run appears to be cut off.   I’m running the latest version of the app.A couple of pictures below to illustrate the point.  Elapsed time showing 20.45, when the splits add up to 21.07.  My watch actually had the elapsed time as 21.13.    

 It seems that the iOs app got a UI update in the recent version... I've got mixed feelings about that. Overall, it's not bad - not that many aggressively orange elements anymore (e.g. in the splits chart), rather streamlined view of activity details... I like that!However, tiny details bug me, such as the changed highlights in the notifications: Previously, new notifications would be highlighted with a background colour, old notifications would have the same background as the rest of the app; now the old notifications are highlighted, that's quite confusing. Is it a bug or a feature? Or perhaps just a partial / unfinished change in preparation for the dark mode (fingers crossed)?

Strava will be the right choice. I dont want to remember to switch it on. I just want to know how far I have gone and where I have gone. I am not concerned about time. Advice?