[Archived] Athlete Community

 can someone explain why my monthly goal numbers show 1 hr and 16.4 miles, when the actual numbers, right below it, are 8:40 hrs and 100 miles? Screen shot above.  I am a subscriber. Everything is cycling although some may be trainer or set as MTB etc if that matters. Thanks

I am unsure how to use these features...In September I ran my first ever marathon, and my fitness showed 100+ points (I don't know what these are) but I had the darndest time executing my plan on a mostly flat course.Fast forward 6 months and My fitness was about 50 however finishing the LA Marathon I was able to execute well, and my legs felt great going into mile 18 (no wall) I PR'ed by 10 minutes, yes I'm still slow but I beat my previous time by 10 minutes and I didn't hit a wall despite all the hills.  So I don't know how to use these numbers on the graph by Strava because it would be my assumption that the higher the fitness I should be able to run farther / faster than when fitness is lower?

Today I received an email that I lost a KOM on a ride from August 2023 that I did not do , I actually was 300 km away from a factious ridiculously fast ride doing another ride at the same time at home . looking through my calendar I found one more ride that I didn’t do , …what’s going on ?   Have I  been hacked ? 

read all the previous posts.what works?- only after opening an activity on my mobile and editing it will it sync to google fitwhat does NOT work?- recording a new activity on strava using my mobile does NOT sync to google fit- manually adding an activity to strava using my mobile does NOT sync to google fit- updating an activity on strava web does NOT sync to google fitas a software engineer i can conclude:- strava / google fit integration happens purely on mobile devices- the 'trigger' to sync activities to google fit only happens on 'change activity'- the 'trigger' to sync activities to google fit does NOT happen on 'new activity'really shoddy integrationi think you can do better 

Similar to the local legends function, it would be great to be able to choose to completely toggle off the new cycling Best Efforts.

Hello,I had a marathon today and finished the activity on Apple Watch. As it couldn’t be synced immediately I later choose the unsynched one and clicked there to sync. So watch is saying 0 synched ones. But it doesn’t come up on Strava. Checked all settings and usually it goes automatically and what I don’t track with Strava is imported automatically.Health is showing calories and time correct.any idea? Yes, restart done, my activity on Strava iPhone refreshed several times, nothing. I also tested with a new activity and it went through without issues.Thanks

I am using the heatmaps a lot for routeplannnig and I take great joy in seeing where I have been previously.Unfortunaly after the last update many of the activties have disappeared. It seems like water activities like kayaking are the most broken function right now. They can only be seen via the webbrowser heatmap and I can only see those I did a few years back not the recent ones.Could you please also a add selection box in routing and in the app, so that you can see all activty types at the same time. If it would be colour coded after activty type, it would be cool bonus.

Hello. I loged in to strava web on a new computer; using "Sign in with Google". It created a new Athlete, that it is now connected to my google account.On the old computer i can still log in as old user, but i am affraid that my old activities, challenges, photos, club memberships and so on are stuck on the old athlete, and that I am about to lose it all... did anyone have similar issue?thanks. 

Seeing a really odd issue over the last few days. All activities in my feed - including my own - are not displaying any images (map, photos) other than video. Everything is fine when I logon via a browser. I have tried logging out and back in again, deleting and reinstalling the app, but nothing seems to be working. I’ve also checked my security settings just in case - no change. Any ideas?

I've noticed on my bike rides that if I go to "Edit Activity" after a ride to change something, such as changing bikes to the correct bike rode during the ride, or changing the map style from 3D to 2D, correcting elevation etc. - then, the Est Avg Power(W) and Energy Output(kJ) decrease.Is this a known issue?

Hi, using the new Trail Run activity selection but have noticed the audio cue for splits does not read out the splits. Works fine for Start, Stop, Pause audio cue with the Trail Run, and the audio cue for splits and start, stop functions has no issues and functions as advertised. Have reinstalled app to phone and watch and reset all settings with no luck. Any help to resolve would be greatly appreciated. Cheers, Matthew

so far I have used NRC. For 2-3 years, so there is plenty of data in it. I would like to import the data into strava, it doesn't show an error, but I can't see the data there. What could be the problem?

Hello, on the workout thumbnail, "Runs" show Distance, Pace, and Time whereas "Trail Runs" show Distance, Elevation Gain, and Time.  I'd like the Trail Runs to show Pace...why don't they show pace?  Or GAP?  Can you make it so that both "Runs" and "Trail Runs" show all four items--Distance, Pace, Elevation, and Time on the thumbnail?  Or perhaps users could customize what categories they want shown on the thumbnail for each activity type.

This is driving me crazy. I can see my active Challenges under Groups on the mobile app, but where is this view on the website? If I click on Challenges at the top of the home screen, it just shows me "Recommended For You" challenges that I could join. Where are my active ones?

I tried recording Rock Climbs on my Apple Watch, however it only records time and heart rate. So, no GPS data, no Elevation gain. Is this a specific limitation of the Apple Watch app? To overcome this I record the climb as a Hike, then change it to Rock Climb afterwards on iPhone/Web. But it would be preferable to record direct as Rock Climb 🧗‍♀️ 

Hello, I would like to suggest adding these activities (rowing and skierg) as sports. I find it strange that they aren't there yet. Am I the only one or would others like to have them?

Hi..the last two morning walks I have done the steps have not recorded. This is the first time this has happened & nothing has changed on my iPhone. I can see the advice is to link the Strava app with health dater so it can record the steps taken but I have never had to do that process before today.Has anyone else had this issue just suddenly start on their iPhone ?Thanks Louisa   

Two times already strava synched a crazy high distance (>21'000 km) from a HIIT activity from Garmin connect. First it should note even show distance for HIIT activities, and Garmin for sure has no distance logged. And I cannot correct it in Strava. How to fix it? Here the screenshot:   Thanks  Dom

UPDATE FROM STRAVA: The issue with Peloton activities not syncing to Strava from the Peloton Bike, Bike+, Tread and Rower has now been resolved.  If you still have activities that have not synced, please try re-sycning them by following these steps:  Go into your workout history on the Peloton bike/tread/rower tablet Click on a prior activity >> click the share button If you're still having difficulties after that, please submit a support ticket and we will investigate further.  We apologise for this issue and again, sincere thanks to all for your patience. I have seen similar issues here with run/walk bu

As someone that works in HR operations for a SaaS company, I know first-hand the criticality and importance of good customer service. I have been *underwhelmed* to say the least by the lack of customer service support. Whether a user of your free/basic plan or premium plan, you should be providing effective and responsive customer service to all. Otherwise, eventually people will stop using your app altogether.

hi Scout, I can't do a post in my own club either. BTW, I noticed that there was an error with the number 503 in the app once I wanted to make a post. I've tried the advice you provided above, but still can not make a post in the club I created, neither in the app nor the website. What should I do? Please.

Route creator is not working. Freezes. First time I've had this problem. Is there a bigger problem? 

I make fairly intensive use of the Strava map function to plan cycling routes, and while many aspects are great (crowdsourcing popular routes especially) I have a growing list of things I think could make route planning better. I’d be interested in hearing other people’s views…and am hoping Strava can do something with the thoughts below. Including major road names/numbers as standard on the Strava map would be a good addition, especially when route planning in an unfamiliar area. It helps to know you’re not inadvertently planning a route down the local bypass.it would also be really helpful if the Strava map you use for route planning showed your favourited segments on it. Case in point, from time to time I try to get real about tackling some proper (uk) hills. The top 100 climbs app lets you access all of these as segments in Strava, but trying to plan a route involving one or more of these still involves yo

Happy April and welcome to the Hub! We want to extend a warm welcome to those of you who are new to the hub and a big thank you to those of you who have taken the time to join, read and post; we appreciate each one of you! For those of you in the northern hemisphere the days are getting longer, the weather warmer, and the trees and flowers are starting to bloom - it's springtime! You may start to see more folks joining you on your favorite outdoor adventures as they move their workouts from indoor to outdoor. This is the perfect time of year to come together to celebrate and find ways to protect our planet. On April 22 almost 200 countrie

I am pretty sure this is a mistake.  I've done almost every cycling challenge since 2015, and I've never seen an official monthly challenge start at any other date than the first of the month.