Devices and Connections

Hello. I changed my phone about 3 weeks back and ever since my strava on the galaxy 4 watch stops recording activities. It was working very well on the previous phone but started as soon as I changed phones. The phone and watch are properly synced. I deleted and re-installed the app on the watch but the problem persists. Any help would be appreciated 

Dear Team, I have a problem importing data from the iGS800 bike computer. I record speed using GPS. On the Strava graph, I don’t see the actual speed but rather some kind of waves. When I ride at a constant speed for a longer distance, the bike computer displays a stable speed. However, on the Strava graph, I see a few seconds of the actual speed, followed by a few seconds where the speed is 10 km/h higher, and then a few seconds where it is 10 km/h lower than the actual speed. Because of this, my maximum speed on every ride is overestimated by about 10 km/h. When importing to Intervals.icu or the dedicated app for the iGS800, this issue does not occur.Is there anything that can be done about this? Using Strava with such graphs doesn’t make sense. 

On my old smartwatch (Fossil Gen6) I got problems with Strava Wear OS after the update to Wear OS 3.5, that the GPS won`t lock when starting Strava, now I`ve upgraded to the brand new Oneplus Watch 3, with Wear OS 5 installed, and the same problem is still there with no GPS lock with Strava. If I try with Google Fit, Google Maps, or some other training app, the GPS locks in in a few seconds, but Strava will not lock in at all. I`ve been in contact with Fossil several times but they stopped answering when they realized that they can`t fix the problem, and the same with Strava support, no answer after they realize that they can`t fix it.Because the problem is still there with a new watch of a different brand, and that the GPS works fine with any other app that I try, I´m almost certain that the problem must lie with the Starva app, and that is talked about in many other places when searching online for a solution to the problem,. So, is there anyone that has a solution to the GPS problem

Hello, I use a Xiaomi Mi watch. Normally, my runs were transferred directly to the application. This time, it did not work. What can I do? 

Hi AllMy Huaewi Gt5 Pro records walking and outdoor cycling on Strava nicely but is not syncing golf and spinning (indoor cycling). Anyone encountered the same issue and have a solve?Thanks

Hi all  Samsung health will not send anything to strave. I have done all the troubleshooting. Deleted both apps. Relogged in. Restored phone.  The activities do have GPS.  I sent something to strava support. Never got a reply two weeks later.  Do tonight I deleted my strava account completely.. and resigned up. And still nothing! 🫣 What am I missing please. 

Has anyone got the Sunnto ocean sending stats to Strava ? I realize its not listed as a supported watch but was kinda hoping the info could migrate from one app to the other at least. For the developers out there this device supports almost every indoor sports, outdoor sports and virtual sports you can think of. It would be criminal not to add this hardware to the supported list. Can this be added to the list of supported devices please ?

Have been using Strava for a few years now and due to the issue with the pause button basically going missing while running having to use alternatives. Have a Galaxy watch 6 and i know theres always slight differences with runs amd using the GPS' of a few metres if doing a 6k run.  Now i know that the bottom pic, as captured by Samsung heath IS correct as ive done that run about 130 times, however when the run is transferred to Strava the data is all incorrect, time, distance etc. Strava always adds on extra distance to make me seem faster! Why??? 

hi anyone know how i link my zone2 hifuture watch to strava can’t link both together 

it will not let me connect my Samsung health app to Strava. The button will not work, it will not switch over. Every now and then, it'll go to the authorize screen, I'll authorize it, and it'll keep loading right back to the authorize screen. 

This happens with about 5% of my mountain bike rides - I create a route from my existing ride, sometimes I edit it and sometimes I just save it as the ride is. It seems that at random, some routes don’t sync to Garmin despite being starred and running on existing trails in the map. If I duplicate them the same issue occurs even when I add slight editing.The tell-tale sign for these routes: there’s only a “Delete” option when I hover over their 3 dots in the “My routes” desktop screen. If I click on them, I can edit them, but that option doesn’t appear for them from that screen, as it appears for the rest of the routes. This seems to happen at random to about 1 out of 20 routes.Has anyone ran across this and have a reason or workaround?Thanks! 

When the run workout in iGPSPORT LW10 is finished and the watch uploads the session to Strava, the running cadence is off = avg is about 2x high, but not exactly, and the elevation (total ascent) as well = looks like being about 10x more than it should be, but I don't have enough data yet as the watch is new to me. All other figures (distance, time, HR) are OK. The iGPSPORT app displays correct figures and when I export the activity .fit file, the figures in it are also OK when viewed with fitfileviewer.com - it looks like a data transfer / import issue to me.Can anyone advise if I can set up the data transfer from the watch anyhow, or does this need to be tackled in the Strava backend?

Hi, I have a no brand smartwatch with gps and heart rate detection connected with DAFIT app. When I switch the activity from Dafit to Strava, Strava does not use the heart rate recorded by my sensor and Dafit, why does this happen? thanks

I can’t share my activity. Keep loading and loading. Already delete and reinstall the app. Still happen. iOS.App Version 389.0.2.From Malaysia.  

Unable to connect or sync data from Boat watch.An Android based wach

The Strava app on Google Watch 3 isn't very good – I can't set my favourite activity, Mountain Biking, so I have to scroll past about 30 activities to find it each time.Instead, I've used the default Fitbit app (which does add Mountain Biking as a quick-select favourite). However, I can't get it to sync with Strava. I've read forums, reinstalled both apps, checked permissions on both apps multiple times etc. Has anyone else had this issue?

Hello. I just bought Huawei watch GT5 Pro, and still trying to link with strava app. In Huawei Health app, it said linked already, but in Strava app, it isn’t appeared. I already reset and update the App also, please help. Screenshot attached.  

Bonjour à tous,Peut-on importer des données d’un Garmin + un bryton sur la même application Strava ? J’ai déjà sur Strava le transfert de mon Garmin, mais impossible d’ajouter un gps bryton ?Merci de votre aide.     Je vous remercie.

I'm losing all will.  For no reason, my Polar flow app stopped syncing with Strava.  I have tried troubleshooting, talking to bots, and hours between messages.  I have uninstalled both apps and checked permissions.  I've then tried to upload manually with no luck, I was told it was a Google issue.  So I've tried one step access.  I can't change my email address, strava app won't allow, server error 😒.   When I check to connect strava and polar it shows all is connected, but still no syncing. I'm paying a subscription, the help and service from bots and ticket messages I find very frustrating now.  What am I not seeing? Ryan.

Lately, I have been experiencing an issue with data recording: the long activities always crash (after 4-6 hours, bike rides).This has been happening for the last couple of months. I have always been using the latest app update release available at the moment of the activity. I am using a Xiaomi phone, but I took good care of the instructions here:https://support.strava.com/hc/en-us/articles/216918967-Troubleshooting-GPS-Issues(disable any battery saving, high accuracy in location, etc.). I don’t really know what is going on.In the last few rides, I have used another tracker app (mainly as a backup), and this other app was able to complete the recording without crashing, without issues.I enjoy Strava a lot, but these regular crashes are disappointing. I hope they can be solved, or I’ll have to move to the other tracker app.

I Bought aolon navi r4 and their app to connect to strava is GloryFitPro once i connect it says Error 403: Limit of connected athletes exceeded can you help me fix this thank you

When trialling FitOn I have the problem that the workouts are not appearing in Strava.Am using an iPhone, and FitOn is populating the Workouts in the Health app as expected. Strava is configured to pull in data from the Health app.This works fine for Apple Fitness+, but can anyone tell me how to make it work for FitOn?Thanks.  

When I start a ride it shows correct and after sometime it will stops and resume that's is why my map is not showing correctly. 

Solved, thank you 

hello guys, how to fix this? in other devices it's just a oblong shape but in my Strava it's not accurate