Devices and Connections

Hi, I wanted to connect my Nike to my Strava. I did all the right steps to connect and when I get to the authorise page the box on the section “see my public profile (required)” is checked off but the highlight is not the same colour as the other two boxes and it says error at the top. I tried making all my Strava options open for everyone to see as I was private. But still it won’t connect??

I usually record my running activities directly with Strava, but I tried running with Runna for the first time recently and had it import my run into Strava. I also recorded on Apple Fitness, which imported into Strava. Why are the stats so wildly different across the three platforms? I looked back in my activity history and these discrepancies are a rather common occurrence with Apple Fitness imported activities. Now that I’m training for a race, I’m most concerned about getting an accurate idea of my actual pace.

I import data from my Apple Watch. But no matter what I do — turn off phone, turn off watch, log out of app — I haven’t been able to get anything to upload since June 7. Once or twice when I’ve turned off the phone one workout appears to be imported (I’ve done more than one since then) but it disappears when I try to click on it. Any advice gratefully accepted! 

I am a Huawei Watch Fit 3 user. prior to this issue, everything works fine. Whenever I want to upload my workout, I would just connect my heart rate smartwatch, then record my activity through strava. yesterday, when I after I clicked save the activity, apparently, my activity doesn’t record my heart rate trend during work out. Instead, when I scrolled to my activity—the heart rate page—it shows the information that implies there’s no heart rate stored during the activity. And I was confused, because during the workout, my heart rate broadcast was connected to strava and that I could see clearly about where my heart rate is at. today, I tried another workout (walking), because workout feature still doesn’t work. So I think, might as well just try another sport. After a few meters, I tried to upload, and my activity isn’t uploaded at all. When I pull the refresh, the processing activity just gone. i am currently participating in

I’ve been using the Polar H10 with Strava (recording directly on Strava) for a while, and it always connected fine. Lately though, I can see my heart rate during the activity, but once it’s saved, the HR data is gone. Pretty sure it’s a bug from a recent update.Anyone else having the same issue?

Hello,Long story short I needed to edit an activity in Garmin Connect but there is no way to push the edited ride to Strava. I have been trying to navigate editing the TCX file to reflect the details. I have figured out how to adjust the mileage and time, but can't figure out how to edit the elevation gain in a TCX file. Any suggestions?

I import from my Apple Watch, but no matter what I do — turn off phone, log out of app — I haven’t been able to get anything to appear since June 7. Twice when I turned off the phone when I turned it back on I got a notification of one workout ready to import (I’ve done more than one) but when I clicked on it it disappeared. Any advice?

Hi All,  I am a Huawei Fit 3 watch user, previously my heart rate info (avg HR, max HR) is displayed on the activities every time I broadcast my HR from my huawei watch (image 1). But since 3 days ago my heart rate info went missing from my strava app (image 2). Before the activity started the HR info is displayed, and throughout my workout the HR info still displayed. However once I finish my workout the only thing that recorded is the time. I’ve tried to :Connect and disconnect the huawei watch with strava  Ensure my huawei and strava are on the latest version  Ensure all of the permissions are allowed on both huawei health and strava (data sync and data permissions)

Hi, noticed today that my whoop was transmitting my heart rate data during my workout but once I finished the workout and saved it no heart rate data was shown and said something like “start training with heart rate sensor to unlock more insights”already tested resetting the whoop to Strava connection and to record other workouts and a run and none of those activities would recognize my HR data after the workout was finished (even though I saw the BPM during workout)is there a known bug or so?

Delete this please. My post made zero sense. 

I use a garmin HRM pro. I use to see the heart rate after a workout (mean, Max, Zones etc). But now I only see the heart rate in the strava app during the workout. But after the workout there is no results from the heart rate. I can see heart rate resultater from workout I did last week. Anyone know how to fix it?

There may be two problems here: I have used a polar heart monitor for more than one year without issues. then the processed activity started to show graphs which had a flat heart rate intermittently within the exercise. A new battery made no difference. I assumed the monitor had broken down and bought a HRM PRO Garmin. While exercising I can see a heart rate which is in line with the activity of that moment. After the activity has been processed there is no heart rate graph at all. I have reloaded the Strava app to make sure it is the most up to date version. I have paired the monitor a number of times. Nothing gives me the desired result. Please let me know what else I can do or if there is a software hiccup which only you can fix? thanks.

My Activity has been stuck processing for hours now.Many people have encountered this and this doesn't have a solution that would help.I need helpp

Dear allIs there a way to upload distance for treadmill activities via app or recording devices connected to Strava?I’m aware there is the option to upload activities manually but I would like to find an upload feature for a group challenge.Thank youThomas 

the last 3 activity i was doing, haylou apps and strava moving time is so different. in haylou apps it was 40 minutes while in strava it just 12 minutes. it affect my other info at strava. i connected my haylou solar ultra to the strava app. is it my watch that was wrong or what. what should i do? 

How do i stop Strava from importing the activity name from Garmin and TrainingPeaks? Suddenly all my workouts are named from TrainingPeaks - and i dont want that to happen in Strava. 

Today i recorded a virtual 5k run in Strava which should have synced with NYRR site. This counts for the virtual competition i have registered with NYRR. I would like Strava to rectify this issue by syncing the data with NYRR 

我想更改我的電子郵件位址，但一直收到錯誤。我該怎麼辦？

Hi, all,  I just completed my longest run, and it’s not included among my Strava activities. 🤨 I used my Apple Watch, hit Pause, hit Finish, and hit Save.Any chance it’s still in the system and can be retrieved? Thoughts?Thanks.

I am 2 days into a long walk I a doing. Sadly, my phone is broken. I have paused the walk on Strava but once I get a new phone, if I log into it will this new journey pull through on it or will I have to publish the 2 days on my broken phone and then re-start on the new phone?

Hi Strava Support Team,I’m facing an issue with my app's OAuth flow. Even after updating the Authorization Callback Domain to my live domain, I keep getting this error: {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}App ID: 156908 What I’ve Tried: Updated Authorization Callback Domain to www.utmost.fitness in the Strava API settings. Waited more than 24 hours. Cleared all Laravel and browser caches. Confirmed that the route exists and the redirect URL matches exactly. Tried both with and without www. in the domain. The same redirect URI works perfectly on localhost (127.0.0.1:8000), but fails on the live domain. Despite this, I still receive the redirect_uri

Strava occasionally mixes the distances in my activity totals. I mostly cycle using a Garmin device, but also track walking activities with my iPhone on the Strava app. After the walk, I upload the activity and change the description to “Walk”. Strava usually excludes the walking miles from my cycling total, but occasionally the walking distance is included in total cycling miles. Once included, I have been unable to get the miles out unless I delete the activity. Any insight into the way to correct would be appreciated.

Suunto app not uploading to strava since 22nd may 2025I can’t add suunto app as Partner Integrated on strava 

This problem continues and is clearly not solved. I have updates the Strava app and still the Apple Workout app takes over turning off Strava and deleting the workout results.  Maybe time to dump the watch. 

I program workouts on my Apple Watch 7 and the data auto-syncs with Strava once completed. Last night my phone and watch updated their operating systems, only an incremental update not a full version upgrade. I tracked a run this morning and noticed that my heart rate data didn’t transfer across. I was wondering if anyone else has noticed this? Apple Watch 7. WatchOS 11.5Iphone 12 Mini. IOS 18.5