Devices and Connections

My Strava never seems to record my calories when I do SUP sessions, I have my weight, gender and DOB recorded in the app. I do get the following information:-DistanceElapsed TimeMax Heart RateAvg SpeedAvg Heart Rate any help appreciated thanks

Activity data not automatically importing to Strava. A message saying that there was a failure is shown when trying to import manually.All settings and permissions are right, wondering if there is a bigger problem happening.

Hi there,I have some issue about calories info didnt showed up for Golf activity detail using Strava App on Apple Watch. But The calories info always showed up for Outdoor Walk activity detailAny method or tips to showing calories from Golf Activity Strava App through Apple Watch?I already check all setting Health App on iPhone, Apple Watch and also Strava App settings but didnt find anything to solve this Thank you

Hi,I’m using an Apple Watch to track my workouts. The app only analyses calories burnt for running and walking. It doesn’t show calories burnt for weight training/ HIIT or pilates. I noticed my friends calories burnt are being shown. I’ve put in my weight in the app and I downloaded new updates on my phone and watch. Is there something I’m missing? I’d appreciate any help thank youM

Hello everyone, I recently purchased a Pixel 9 Pro phone and a Pixel 3 watch. My issue is that, if I start a run on my watch, I don't get the audio updates of how far I've run (which I fine very useful and motivating) and, if I start a run on my phone, I get them but then my heart rate isn't accessible for that activity. It just says "Start training with a heart rate monitor" as in the screenshot attached. My watch shows my heart rate and Fitbit app shows it so I don't know why the Strava app won't import this data. Please help and thanks in advance.

How can I get the polar bonus pack ( free Strava subscription for 2 months) if I bought a polar watch?

I can't seems to sync cadence from my Mi fitness app to Strava even though every other data seems all fine, what can be the reason and how can I resolve this?

Hi all,          I'm a long time cyclists but new to the world of power meters. I recently bought a new bike with with a power meter, l have read a couple of forums about the difference in average power readings between Garmin and Strava. I have played around with auto- pause settings etc without success. Currently having a difference of around of around 30watts? 

I can't stand this problem anymore.I've already tried following some recommendations, but nothing helps.(1) I've already tried putting it on airplane mode to run(2) I already downloaded the GPS tool app that has a compass, reset it and downloaded the GPS again, calibrated it.(3) I've already tried disabling precision mode on the GPS.(4) I have already tried to disable GPS functions via bluetooth and wifi.I don't know what to do anymore! My phone is a google pixel 5

Hello everyone, I have recently got myself a bluetooth cadence monitor for my bike. Is there an ETA of when I can expect the Strava app will be able to add this device to my account. I have connected heart monitor, but there isn't a cycling cadence option.

Hi Strava community 😀For a while now the activity map is white. The trail is red and visible as usual but the map is gone. If I open the activity and change to the map it is just like it supposed to be. This isn't just my own activities, it's the same for all the activities in my flow. The problem is just in the app not the website. Thanks for all answers/Mikael Ros

Hi,I recently purchased a CMF smartwatch, the CMF Watch Pro, but when trying to link my CMF app with Strava, I get the error 403: "The limit of connected athletes has been exceeded," and it doesn't allow me to complete the connection. How can I resolve this issue?Thank you.

Hello, so I’m using an iPhone 14 Plus with the most recent iOS version, I tried the Strava widget but it does not update, does not show any activity, I already uninstalled and rebooted my phone but nothing… how do I fix it?  

Hi,Strava continually shows lower power reading when compared to power reading on my Garmin.  I have disconnected Strava from my Garmin several time and it still shows lower power reading.

Subject: Bug Report - White Line in Digital Camera PhotosDescription: White line appears at bottom (landscape) or right side (portrait) when uploading digital camera photos. Not present in iPhone photos.Reproduction:Upload digital camera photo View photo Check edges for white lineEnvironment:iPhone app Chrome/Mac Photo source: Digital camera exportsNote: More visible in dark photos

The Ice Watch is said to be compatible with Strava, according to their website and documentation.The Android Ice Watch app has a ‘connect to Strava’ feature.But when I try to connect it says: ‘Request failed’. No reason, just failing. How can I learn what the underlying problem is?

Note error in title: not visible on Strava App on device nor in my activities. The file has not successfully loaded into Garmin via my 1050 edge. I think somehow it may have synched via the web and bypassed the garmin upload to garmin connect (and then to Strava). 1040 works flawlessly; 1050 - not so much.  Tried to add it via the .fit file and had little success.https://www.strava.com/activities/13708359691 what am I doing wrong ? is the .fit file corrupted on my garmin ?  how to I repair that ( reset device ?) it’s brand new but ok.  feedback appreciated.Kevin

I am using a Samsung Galaxy watch 6 and for the last 2 activities I did, both running, the map is not showing. Both activities are done outside and surely has a clear GPS signal and I have always been in the same route for previous activities recorded and posted in Strava. I can’t identify the issue. Can you help me?

My strava app on iOS has a bug giving me issues. My speed and km remain at 0:00 throughout the activity, and then after the activity strava posts a wildly inaccurate map and distance, for example I did a 12mins walk and it showed 0.09km and 45s time, also he map looks so weird and not accurate. I have done everything; location services are turned on too, I’ve uninstalled and installed strava thrice, my ios is updated to the current version, I dont know what else to do, all my walks or runs are donew outside with the clear sky, other apps that uses map are working fine with my phone, this has been happening for the past 1 It's so frustrating. Help

Hello, My Samsung Health app connection to Strava service keeps disconnecting from time to timeThis is very annoying and is reported by many users since 2021, someone can find a fix please?Cheers!

Hi, I have just purchased a new Galaxy watch 5.  I have tried using the Strava app on the watch when i bike to work. It seems to record this ok, but when i look at the ride on my phone or website it does not show the time taken. If i go into the ride, it seems to be recording the segments ok.  I tried the walking profile and this worked ok and displayed all the info correctly. Anyone else seen this issue ? ThanksDarren

So every time I try sync my bike ride from Mi Fitness this happens ,the maps looks the same on both .but the stats on strava are crazy high and funny thing this happens only when syncing bike ride anything else works perfectly 

Hi All, Anyone know why the Strava Beacon notification text number keeps changing. I literally have a text message inbox full of US telephone number notifications about beacon.28 different numbers since July 11th. Not acceptable functionality!!I am in the UK. Thanks

After years using bryton 420 with no problems it's now not linking or showing as a compatable device on the settings list, bryton says linked and sent but nothing is recieved.

Hello,I have a problem syncing my fitness app with a third party Strava account. Everything is enabled and connected to each other but the activity is never transferred in the Strava app. Does anyone have the same experience or a solution?