Devices and Connections

I recently lost my phone and cant get on to my strave. I forget how i signed up. I could have used facebook although i no long use facebook so have no access to the account. **edit** i got on to the facebook i think i used although now because i made a new account with the same email it is only bringing me back to the new account. I can see that my old account and activities are still there. *** i have tried any email addresses i have access too and i have had no luck. I made a new strava although i am still trying to get my old one.any help?

To change email linked to my account its need the pasword but as I have log my strava account with Apple I havent one. How can I change it?

I have recently acquired a Xiaomi Smart Band 8 Pro to replace my old Amazfit GTS that I'm giving to my dad (as he lost his old one), and when I tried to link the Mi Fitness app to Strava, after the auth page I got a page Error 403: Connected Athletes Limit Exceeded. I've gone back and forth, even disconnecting my previous connection to Amazfit from my Strava account, but I still get this same error and they simply don't connect I've also spent quite a bit of time browsing to see if there was any other end user with the same issue as me, but I haven't been successful. Anyone has got a fix or a workaround?  Deeply appreciate it.

Only Garmin's Overlanding data is not uploaded to Strava, but other types of activities are uploaded properly. What is the problem? Is there a solution?

When I compliment fellow runners on their performance and achievements, not the entire sentence comes out on the message that they receive. It only shows +- 80% of the message, long or short message.

I can’t connect the GloryFitPro app with the Strava app. When I try to authorise it shows the error message : "Error 403: Limit of connected athletes exceeded” Can anyone help me solve this problem.

Hi, I’ve been locked out of my Strava account for over a week now and have submitted a ticket but still have had no response. Do you know how long the response should typically take?

Hi,I chart my runs through Nike Run app which auto-pushes to Strava, but not all of my runs seem to be synching. For example, last week I went on four runs that still show up in Nike Running: monday treadmill, wednesday outdoor, friday outdoor, saturday outdoor. But, only Monday and Friday runs appear in Strava as well. Similarly my weekly miles in Strava match the mileage of the 2 runs recorded there, not the total of 4 actually taken and appearing in both the health app and Nike Running correctly. Any help would be appreciated. Thanks! 

Hello, after updating the Galaxy Watch to New UI 6. The back button stopped pausing the activity and returning to the home menu, which is very disruptive. I hope they fix this in the next update.

Latest version of Strava on a Samsung Ultra watch and S24 phone.I want to use Samsung’s run tracker on my watch when running, as it gives me more data at the end of the run and audio updates of speed, heart rate, etc, each kilometre (would be nice if Strava did the same!)As I also want to record the activity on Strava, I have been kicking that off on my phone by hitting ‘Record’ at the start of a run.Whenever I do this, though, when I finish the run, the activity always appears twice in my feed (showing me as having run with myself!). My Samsung and Strava accounts aren’t connected.Any idea how I can stop this happening? 

Hi all, Since my Fitbit Charge 6 had a firmware update in August (66.20001 .210.26), it hasn't synced my GPS runs recorded through Fitbit onto my Strava account.I've tried removing and reconnecting my accounts over 10 times, reinstalling the apps multiple times. I'm only recording runs through Fitbit, not Strava at the same time.The only way I can get the runs onto Strava currently is to upload the recorded TCX file manually. I don't want to keep doing that. Anyone else having this issue, or is it known by the developers?

My latest activity has loaded but not showing anywhere?I’ve tried all the troubleshooting suggestions but nothing has worked? 

Hi,I forgot the e-mail account which is associated to my account: https://www.strava.com/athletes/10116982When I try to login to my usual e-mail accounts I set up new accounts. Can you locate the e-mail address to my account? Best regardsFriderike   

Hi there! I have a JustGiving fundraising page and I’ve connected my Strava app, but it does not show on my page. It says “paused” then it says to “manage Strava settings”, so I do so, and select the activities I want to show and then each time it “failed to save settings”. I’ve even tried to disconnect and reconnect Strava but nothing helps.  any help is appreciated as I’m training for a half marathon and would love for my Strava to be connected!

My son is unable to access since yesterday. Before was everytime regular.Email is correct.Pw evan, but was changed more than once, with your procedure. But when I go to digit, is written : try again later. But it is from ine day that is going.What can I do?We try acess from PC/apple/ mobile 

So i record my trainings with Polar and while i stop the recording for pauses, when uploaded to Strava the total time includes the pauses. That more or less will ruin my avg heartbeats elapsed times etc, is there something i could do?

Bonjour,mes activités Zwift apparaissent sur l’appli Strava sur mon Mac book mais pas sur l’appli de mon iPhone. Inversement les autres activités Garmin apparaissent sur Strava iPhone mais pas sur Strava Mac book…sur Strava et zwift les appli respectives apparaissent bien connectées.merci pour votre aide Translation: Hello, my Zwift activities appear on the Strava app on my Mac book but not on the app on my iPhone. Conversely, other Garmin activities appear on Strava iPhone but not on Strava Mac book… on Strava and zwift the respective apps appear well connected. thanks for your help

Dont know if this will open a can of worms - 1)I do all my activity with Apple Watch and it's pretty good for reading my HR and effort. My latest fave sport is off road e-mountain biking - I have a Bosch engined bike which displays my HR on my apple watch via the Bosch FLOW app, and at the end of the exercise automatically uploads my data to Strava including power, cadence speed etc but no HR which is fair enough as FLOW has saved this to apple health. At the same time Apple health will record an activity which it automatically recognizes as an e-bike activity and records all my parameters INCLUDING HR. I think it is triggered to do this by the flow app sending my HR data to my watch. When I then look at the Strava workout, it has automatically recorded my ride, but hasn't uploaded the HR data DESPITE having permission to do so in my Strava iPhone and watch settings. I try the old trick of logging out of strava and back in on my iPhone and it prompts me to import the same workout from

In my haste to get a run tracked on the Apple app, I accidentally started a weightlifting session instead. When I finished the run I saved the activity without realising it wasn’t classed as a run. I’ve got as far as Exporting the Original but this has only tracked the duration and no other data points. Is there any way to retrieve any of the run data or have I lost the run data forever? (I wouldn’t usually mind, but this was the last section of a long race after my watch died and I’d hate to lose the info). 

Hello! I went for a morning run today and my watch recorded the activity via the Strava app on my watch but it never synced to my Strava app on my phone. Under the Strava settings on my watch it says that there are no activities that haven't been synced yet. It looks like I completely lost the activity. Is there a way to restore it please so I can attempt to sync it to my phone app?

Today’s outdoor run (race event) did not upload to strava. I am following the steps to figure out why…How to Sync Strava with Apple Watch Fitness App & iPhone Health  (link below)How to Sync Strava with Apple Watch Fitness App & iPhone Health - MashTips I went to my profile and Applications, Services, and Devices is missing as an option to click on the Strava App.So I can’t get to my Health to check if Apple is set up to sync correctly with Strava. Yesterday’s run synced from my Apple watch to Strava. I am not sure why it isn’t working now. Can anyone please help on how to retrieve  Applications, Services, and Devices on my profile? Thank youNeli A 

I am trying to expect my indoor Kettler Racer S data to Strava.  I can expect to CSV but I cannot import the CSV data into Garmin or Strava  Obviously Garmin syncs with Strava  The aim is to see all the data into the Strava App any ideas  Regards.  

Details - new IPhone 16 Pro. I do not recall this issue on my previous IPhone...When recording stairclimber activity the clock stops when the screen is locked. I did a bunch of tests and it seems to happen after about 60 seconds, but may pick up after a few minutes for another minute. It’s an indoor activity so it doesn’t (shouldn’t) need GPS. It seems very random. For example, I started the activity and climbed for 15 minutes with my phone in my pocket (on screen lock) and it registered 6 minutes. I have background refresh ON in App settings. App is up to date as far as I can tell: v395.0.0 (r46412)Is there some other setting I’m missing?Thanks in advance,Karl  

I use a Garmin 1030 to record my rides and they automatically upload to Strava (IOS app).No power meter used so Watts are calculated by Strava algorithm.since recent SW upgrades (both Garmin and Strava, don’t know which is causing problem) power figures are hugely over-reading. Example freewheeling down a long 8% hill power is shown as 158w if I then use ‘adjust elevation’ feature in app the power drops to 6w and total elevation for ride only changes by 8ft on total of around 880ft.Strava iOS app SW rev is ? How do you read this?phone Sw rev 18.1.1Garmin connect rev 5.8.1.3Problem is consistent now for all rides, power always corrects itself when. ‘Adjust elevation’ is used.Any ideas what’s wrong? - Alan 

Does anyone else have trouble with Apple Watch/health app automatically uploading bike rides to Strava? I record my workouts in the fitness app on my watch, which saves workouts to the Activity/Fitness app. This should sync between Strava and Health. The apps are enabled to talk to each other and automatic uploads are enabled as well. All other workouts (ie walk, run) import automatically no problem. With bike rides (“outdoor cycle”), I have to manually hit the import the ride. Pretty annoying!To troubleshoot, I have disconnected the Strava app from Health/Fitness, deleted the app and redownloaded to my phone and watch. Same thing happens though. Any other activity automatically imports to Strava just fine. But with Bike rides, I have to manually go into Strava on my phone and hit "import". Could this be a bug?