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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

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  • 4,175 Replies
1030 Topics
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BuchhaverunningHub Starter
asked in Devices and Connections
Routes on Apple Watch Ultra 2

Hello I have just bought a Apple Watch and now I see that I can’t put routes fro Strava to my watch, like Garmins turn by turn. can I do something or do I have to by another watch ? 

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PiyushHub Rookie
asked in Devices and Connections
Get non-GPS activities from Galaxy Watch to be synced to profile as a workout activity

I have been using a Mi Band for tracking all my workouts up till now. It would perform quite neatly and track all my workouts to my Strava profile properly.For instance, Outdoor Running would get GPS data and time and stuff like that but also Treadmill running would get the time, speed, HR and more data synced to my profile.In another instance, my weight training, jump rope, core training, HIIT, pilates, etc would sync as 'Morning Workout' to my profile with the time and the calories burnt or HR added to it.Now I have upgraded to a Galaxy Watch and sadly none of my non-GPS activities get synced to my profile. Not just my weight training and HIIT but even my treadmill runs and spinning workouts are left behind. This is quite unhelpful for me when keeping track of my Relative Effort and other metrics like Power Curve and more.I and other Galaxy Watch users (as per Reddit) would appreciate this addition. I think if it is the same case for other WearOS gadgets then they all would appr

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Splat
SplatHub Rookie
asked in Devices and Connections
Strava sync from Casio App(iOS) using watch G-shock DWH5600

The imported distance is correct however the the imported time reflected is 1/3 the actual time.How to fix 

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NicoKeyHub Rookie
asked in Devices and Connections
Cant connect LC_CC to strava

Hi there,I am having problems connecting from LC_CC to Strava - for the Activity Sources I cant see a connect button, Strava and it has the busy / spinning wheel next to it but nothing happens. I have tried another browser with no difference and have also contacted LeCol multiple times and methods to get to the bottom of it with zero response.Can anyone help please?Nico.

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Rom07800Hub Rookie
asked in Devices and Connections
Probleme de connexion / Connection problem

Bonjour, j'ai une montre galaxy sport. Jusqu'à la dernière mise à jour tout fonctionnait très bien. Depuis plus possible de synchroniser ma montre avec l'application.  J'ai tout réinstaller et maintenant je ne peu plus ajouter ma montre à mon compte strava même en entrant le code à 4 chiffres.  TRANSLATION: Hello, I have a galaxy sport watch. Until the last update everything worked fine. Since then it is no longer possible to synchronize my watch with the application. I reinstalled everything and now I can no longer add my watch to my strava account even by entering the 4-digit code.

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revstravaHub Rookie
asked in Devices and Connections
GPS tracking jumping all over the place - several ppl affected that I know of. Wrong kms reported.

Hi, myself, and several other riders in Australia have noticed that over the last few weeks the GPS driven path bounces all over the place in parts of the ride, incorrectly increasing distance, and adding jagged or starred path artifacts to the path. In places it will jump several tens or hundreds of metres, adding significantly to the distance (and increasing the average speed). I have been using Strava for over 5 years, frequently with daily rides of > 10km. I have never had this issue. My friend, from a city approx 100km away is also having the same issue. He came up and we rode together on the weekend.  We rode together ~ 50km.  Before the ride I had checked his phone, made sure network time was on, high precision mode was in the app access, made sure power saving was not triggering and testing the GPS using a GPS app. All good. After tie ride we checked both our phones, and surprisingly both of us had weird jagged artefacts in the path, with the path hopping

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KaicarverHub Rookie
asked in Devices and Connections
"Something went wrong please try again"

I regularly get this message in red and can’t see my activity:"Something went wrong please try again"Strava on iOS 

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BuurmanHub Rookie
asked in Devices and Connections
GPS problem speed and distance driven.

For about three weeks now, the indicated speeds and distance driven are no longer correct. I never had that problem before. (Samsung A 32)That's why I think it's not due to the calibration of my Samsung.It's strange that the location and the route driven are correct.After reinstalling Strava, the problem has not been solved.In the Google Maps navigation app I don't get any deviations when I use that app in the carWho can make me wiser?

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HannaMajkaHub Rookie
asked in Devices and Connections
Activities not being recorded

I just started using the app. I have problem because it does not record my activities. case 1: I started recording my morning yoga. I don’t have my phone on my, it was next to me. When I finished the training after 35 min I stopped recording but the time in the app was just few minutes. case 2: next day I was doing my Pilates and after I started recording this activity I had the phone in my pocket. Still it didn’t correctly recorded the timecase 3: I went swimming (obviously no phone with me), again it didn’t record the time.  question: how to record the time of activities that you do without your phone or you do them in one location?

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DarmanHub Rookie
asked in Devices and Connections
Integrating Strava in Google Calendar

Until about a month I was able to view my Strava activities in Google Calendar. However it stopped working and I can't get it to work, could it be due to a change in Strava? Any thoughts about this?

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KiyanEilesHub Starter
asked in Devices and Connections
Google Pixel Watch 1 not syncing activities to phone

I have done numerous runs in the last few weeks using the Strava app on my Google Pixel Watch, of which most runs have never synced with my phone and thus my account. My watch has 0 unsynced runs... I have tried all of the recent solutions given on these forums (turning watch on and off; uninstalling the app on both my phone and watch; clicking sync runs numerous times despite it saying there is none). I ask for some sort of help as it's becoming a major issue and really disappointing to see it not being fixed after an extensive amount of time, despite being a Strava Premium member.

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ElpimentHub Starter
asked in Devices and Connections
Problème entre synchronisation parcours montre Huawei et rendu sur Strava

Bonjour a toute et à tous  j'ai un petit soucis avec mon Strava je vous explique mon problème ou apparament je ne suis pas le seul et pas forcément avec le même appareil  Quand je réalise une sortie course a pied ou vélo ou course les temps au kms , temps totale et altitude ne corresponde pas a mon suivi sur mon application de montre Huawei auquel corresponde parfaitement mais temps au kms et a mon temps total d'effort . Il y a t-il des modifications possible ou comment faut il procéder pour la bonne synchronisation. Sachant que sur une activité de 6h j'ai 30 minutes de différence et les kms détaillés ne correspondent pas à ce effectuer Strava fais une moyenne de tous a lui seul . Ça n'a donc aucun rapport avec l'effort effectuer . Merci 😚 TRANSLATION: Hello everyone I have a little problem with my Strava I explain my problem or apparently I am not the only one and not necessarily with the same device When I do a running or cycling or running outing the times in kms,

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Ayushk048Hub Starter
asked in Devices and Connections
Strava on Galaxy watch 4 classic lte cuts down the kms

Recently I started facing issue on wear Os strava app. It cuts down the kms after syncing to strava mobile app. I have attached my activity screen shots from phone and watch also link. It is frustrating it cuts the kms. For instance I done 50.88 kms but on strava app it shows 49.26 kms. Activity link : https://strava.app.link/P5TkHBS9uMb        

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Jane
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eneriHub Rookie
asked in Devices and Connections
Mi Fitness not syncing all past data

I recently connected Strava to Mi Fitness. However none of my past activities I recorded with Mi Fitness were imported to Strava, except two activities that I had done a few hours before. All new activities are now syncronizing, but how can I recover all other past activities?

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Matt2616Hub Starter
asked in Devices and Connections
Split times

I’m hoping this is a stupid answer with a quick answer, although I suspect not! (For the latter!) I’m a premium user training for my first marathon using an Apple Watch. Many of my runs now include varying the pace (e.g. 10 minute easy run, 10 minute target marathon pace, 10 minute easy run etc.). These will increase in time in the coming weeks/months. The problem I have is that Strava on my Apple Watch will only show my average pace for the whole session. So once I’ve done my 10 minutes, I have no way of knowing what speed I’m actually running at (and therefore can’t see if I’m actually hitting my target marathon pace or not).  Thanks in advance for your replies. Also, when is Strava going to introduce maps/route integration on the Apple Watch for new routes?! I’d like my watch to tell me when to turn etc rather than memorising a route or checking my Strava app on my phone mid run! Thanks all.

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mleanzHub Rookie
asked in Devices and Connections
PIxel Watch HR

Hi Guys, I have just brought a gravel bike and enjoying getting back in the saddle.I have been using my Pixel Watch with the Strava App. This has been working fine for the most (no GPS issues for my unlike others). I am however having issues with the HR monitor. While the app is open on my watch it is displaying my HR. I therefore presume it is getting readings. However, once finished and I open the app on my phone it doesn't seem to have logged these. Has anyone else had anything similar or suggestions? I would like to record this to see if over time there is any improvement in my fitness.  Kind regards, M

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starvinberry01Hub Rookie
asked in Devices and Connections
strava cant connect with edge 830. error 401

hi. im having trouble with connecting mij garmin edge 830 with the strava app. notification error 401 cant connect is popping up.  can i get some help? logging in with email adres apps are up to date.wifi of mobile connects makes no difference  bluethoot is connected. please send help! ps sorry for the bad grammatichs, greetings from holland! 

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Jimi
Strava
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Mikolaj32167Hub Rookie
asked in Devices and Connections
Edge 830 can't connect to strava routes

Hi I have a problem,I cannot connect to strava routes. I have tried many times unfortunately without success. Deleting the app / changing wifi / factory reset does nothing. When I try to log in via facebook I get a message that the security of my account via facebook login in the built-in browser is disabled. When I try to log in via email address, I get an authorisation message Connect IQ Routes Export to connect Strava, -> press Authorisation -> on the phone: login process completed return to garmin device. ONLY the Edge 830 shows "Trouble connecting to the server Error Code:401". Please help  

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victor-fraHub Starter
asked in Devices and Connections
Nike Run Club + Strava, laps issue

Hello all, Tried a speed run today with specific laps/intervals (18 total). I have an Apple Watch Ultra and I'm using the Nike Run Club app. While the laps are all recorded on the Nike Run Club and show up in the run on the app, none of them uploaded correctly on the Strava app, which just showed the splits/kilometers, as if I were doing a regular run without any. No "laps" toggle on the side either. Is that a bug from my end, or the Nike Run Club app just does not upload the laps on Strava? The native app from the Apple Watch does show the different laps and intervals if you are doing any on Strava once it is uploaded from the Apple Watch native app to Strava app. Thanks!

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BanosjoHub Rookie
asked in Devices and Connections
How to customize the list of sports that is displayed on my watch?

Hello, Is there a way to customize the list of sports to choose from when we start a new activity? When I want to select a sport on my watch, I see a whole bunch of sports I don't practice (for instance, skateboard or Alpin skiing). I would like to see only the ones I practice (4 or 5). Thanks! Jo

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LazyGYMHub Rookie
asked in Devices and Connections
Wear OS Strava app external HRM option.

Hello, There is no option for Strava Wear OS app to connect external HRM. Why there is such thing on Apple Watch and not on Wear OS. Google Fit also has support for external HRM, but sync with strava gets data messed up. So I rather use native Strava app with external HRM. When there will be such option available?  

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WilliamRHub Starter
asked in Devices and Connections
Wrong time sent to Apple Fitness

For some reason elapsed time will be sent to fitness instead of moving time. This is frustrating because strava will show moving time and the correct pace while when it syncs to apple fitness it will show up as elapsed and the pace will be off. I know I can just finish the activity on the strava app on my watch but when you’re gasping for air and bent over at the end of a race it’s hard to do that right away. Anyone know if I can somehow edit the time that strava sends to health/fitness or is this just something I can't change.

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ElsieHub Starter
asked in Devices and Connections
Already subscribed and paid yearly membership fee but no membership rights available

  Hi, I have paid yearly membership fee but still no membership rights. Pls help check. As far as I know, there is a term that the fee can be refunded if to cancel within 14 days after paid. Pls help process as i have cancel this subscription. Thanks a lot! 

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mklbhmHub Rookie
asked in Devices and Connections
Trail run is not synced to Google Fit.

For some reason my trail runs are not synced to Google Fit. When I changed the type to Run and changed the text - then it was synced.Is there a filter on Strava side which workouts to send or is the filter on Google side which workouts to import?Rgds Mikael

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MousehuntHub Starter
asked in Devices and Connections
Huawei Fit 3 sync with Strava

Hi,I have a Huawei Fit 3 watch.I noticed that in my Huawei Fit record, my calorie reading is 1300+.However in Strava, it saya 400+.May I Know why is there such a huge discrepancy?I do not have such problem in my Garmin Forerunner 245.Thanks. 

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