Devices and Connections

Bonjour à tous,Peut-on importer des données d’un Garmin + un bryton sur la même application Strava ? J’ai déjà sur Strava le transfert de mon Garmin, mais impossible d’ajouter un gps bryton ?Merci de votre aide.     Je vous remercie.

I'm losing all will.  For no reason, my Polar flow app stopped syncing with Strava.  I have tried troubleshooting, talking to bots, and hours between messages.  I have uninstalled both apps and checked permissions.  I've then tried to upload manually with no luck, I was told it was a Google issue.  So I've tried one step access.  I can't change my email address, strava app won't allow, server error 😒.   When I check to connect strava and polar it shows all is connected, but still no syncing. I'm paying a subscription, the help and service from bots and ticket messages I find very frustrating now.  What am I not seeing? Ryan.

Lately, I have been experiencing an issue with data recording: the long activities always crash (after 4-6 hours, bike rides).This has been happening for the last couple of months. I have always been using the latest app update release available at the moment of the activity. I am using a Xiaomi phone, but I took good care of the instructions here:https://support.strava.com/hc/en-us/articles/216918967-Troubleshooting-GPS-Issues(disable any battery saving, high accuracy in location, etc.). I don’t really know what is going on.In the last few rides, I have used another tracker app (mainly as a backup), and this other app was able to complete the recording without crashing, without issues.I enjoy Strava a lot, but these regular crashes are disappointing. I ho

I Bought aolon navi r4 and their app to connect to strava is GloryFitPro once i connect it says Error 403: Limit of connected athletes exceeded can you help me fix this thank you

When trialling FitOn I have the problem that the workouts are not appearing in Strava.Am using an iPhone, and FitOn is populating the Workouts in the Health app as expected. Strava is configured to pull in data from the Health app.This works fine for Apple Fitness+, but can anyone tell me how to make it work for FitOn?Thanks.  

When I start a ride it shows correct and after sometime it will stops and resume that's is why my map is not showing correctly. 

Solved, thank you 

hello guys, how to fix this? in other devices it's just a oblong shape but in my Strava it's not accurate

Hi!Does the U18 policy stop automatic image upload from Zwift to Strava? Me and my daughter have identical setups in Zwift. My zwift rides and runs are automatically upploading data, map and images (screen shots). But for my 17 years old daughter does only data and map upload to Strava - all screen shots are visible in Zwift for her.//Anders

Using my casio g shock 5600 connected to One Plus North Android phone gives a huge difference in the pace data. Any ideas how to fix this? I've disabled the auto pause activity in Casio and Strava. 

The Live segment on my Garmin 1040 stoped showing. Any tips how to fix this problem???THX

Hi, i have problem with strava live segments on 530 while navigation. I have try with rout synced from strava, segments are with Red stars, i can see on edge segments (menu -training - live segments) but not shows while ride with navigation .Also i have do factory reset and nothing :/ maybe someone have fix Segments are one, from GC also i have change to strava 

My last activity isn't showing up in my followers main feed. They only see it, if they go on my profile first and them go on my personal activity feed. Is there a fix for that? Can I reupload my activity for example? 

Hi there,I know I'm probably not the only one facing extremely long times to reach (or better said, I still have no answer, 3 weeks after my e-mail !!!) Strava support, but I post my story here, in case someone can help me.I have an issue with the family subscription: a friend sent me the link and I got the following error: “you can’t join the formula, you’re not in the same country”. What makes no sense since we are actually living in the same country (France), and that’s also what is indicated in my (and his) profile. The link also worked perfectly for the two other friends who joined his family.I immediatly contacted Strava Support to ask what to do or what they can do to fix this issue, but it’s been 3 weeks now, and I still have no answer, and the issue is still not fixed. For a paid service, that’s a little scandalous…I do not have many hopes that my problem will be solved here, but if anybody knows how to actually get help from Strava, or better, h

Hello, since the strava update 378, the Mi Fiteness data is no longer synchronized with Strava. And the revision 379 did not solve the problemthanks

I used my watch to track paddle boarding. I've not been able to get my watch to sync with my account and it is still showing as unsynced on my watch. I have tried a forced sync.How can I sync it?

i have a paid subscription on my app,but my dashboard has an old free account.Whenever i use BKOOL,the data goes to the free dashboard account,and not the paid app account.Can I either delete the free account,or transfer the day from dashboard to my paid account?They seem to both have the same email address

First of all, all firmware versions are up to date (Garmin Connect, Watch Version, Strava Version) Also, I live in asia, I am using the instinct2 model, and if you look at the auto upload sheet, it will be uploaded as the instinct2 solar model Is there a solution?

Hi every time I try to log In . I keep getting error messages?I’ve tired not connecting from google, and Facebook but no matter what I do it won’t let me

I'm trying to change my password and I can't :(

Apple Watch Health (Heart Rate) to Strava problem .. again, apologies.I have an iPhone with iOS 17.7.1 but I cannot get my Heart Rate data from Health App to share with my Strava activity after I have completed a bike ride. Watching YouTube videos the information differs. See two images .. one is what I am supposed to see, the other is what I actually see on my iPhone.I am following steps You>Settings>Manage apps and devices>Healthbut information is not what I expected.What am I doing wrong? 

I ran with a friend this morning, for some reason my garmin deleted my run.  I asked her to share her run with me. She did, i accepted the link, but it does not want to process the share. How can I fix this?

Hello Strava team,When I track a pool swim with my Apple watch (in its own training app) it detects pauses and laps automatically. When syncing to Strava information gets lost. Pauses are added to rounds and the duration of the rounds does not fit. This completely destroys the pace data. At the end, 50 m are always missing (one pool length), and the average pace is also wrong. Attached are both datasets. Is there a way to fix this?  

A lot of my activities do NOT get synced with Oura. I went through the activities completed in Jan/Feb 2025, and 1/3 of the activities in Strava do NOT get synced to Oura. I couldn’t find a pattern that could connect the exercises.Any ideas what I could do?