Discussions

I just received a notice that my subscription is increasing from US$59 to 79. I live in Taiwan but bill through the US.  At the same time my friend I Taiwan was told hs is decreasing from 59 to 47...Why such wild nations in pricing?  How can they justify  jacking up the price 33% for an existing platform?   I will not renew with such a crazy increase,  

Hello,I am a happy Strava user.I only regret how the "auto pause recording" works.When I record a bike ride, I notice that during each stop (red light, railroad crossing, etc.), the application takes between 15 and 20 seconds before detecting the stop. On the other hand, when I restart, the recording resumes almost instantly.I have already made the comparison using 2 different applications simultaneously on 2 different smartphones.The end result is that the time recorded on Strava is several minutes higher, and therefore the average speed is around 0.5 km/h lower.It's a shame they don't stop recording more quickly when there's no more movement (like other apps do).On the other hand, when driving through undergrowth, the speed is often lower than reality due to poor GPS calculations. It seems that the program "catches up" when we leave this zone, which sometimes makes it say that I drove at more than 100 km/h!Thank you for your opin

Hello Hub members & welcome to July! Thanks for stopping by, we're happy to see you. July brings us to the midway point of the year and for those living in the northern hemisphere July means SUMMER! For many, July brings vacations, ice cream, warm weather, swimming and so much more. If you are one of our neighbors in the southern hemisphere, you’re midway through winter and you may see  a number of visitors heading your way to avoid the heat. If you're into sports, there's a lot to keep up with this month. Keep reading for some of the biggest events happening this July..... Through July 21, you can check out the world’s biggest cycling race; the

I noticed looking at my PR's today that my 100K was third place with 23.5 km/hour. and the time was the total time inclusive coffee and cake. I think there is something wrong (bug) in Strava. Cause my real average was 28 km/hour. 

Hey Hub Members!! Have you heard of Camp Strava? Camp Strava is an annual event gathering of incredible athletes, explorers, community builders, event organizers and world-class brands that drive movement across the globe. New product features are announced at Camp Strava, and we want YOU to be the first to know about them. If you missed our YouTube livestream on Thursday, May 16 that gave viewers a first look at the new features and partnerships that are coming to Strava this year, don't worry; we have a  post over in our Strava Club that gives a recap of what was announced.  You can also check out our

I’ve been using the Strava app on my iPhone 15 for the past few weeks. I have an Apple Watch Series 3 also which I have downloaded the Strava app too. Today when I went for a run I recorded the run via the Strava app on both my phone and watch. My phone said the distance was 8.1km however my watch recorded it as 7.5km. Does anyone know why this has happened and which is likely to be more accurate? Read a few things online saying that Strava on apple watch 3 isn’t great so this may be why? Thank you in advance 🙂 

Bonjour En natation en eau libre, Strava synchronise de ma garmin, le temps total (en prenant l'allure du temps en déplacement). Comment faire pour qu'il synchronise le temps en déplacement? merci d avancenath TRANSLATION: Good morning When swimming in open water, Strava synchronizes the total time from my Garmin (taking the pace of time while traveling). How do I get it to sync time on the go?thanks in advance nath

Long time Strava user; new to this community board.I have had Strava linked to Chronometer and it has worked like a charm . . . until a couple of days ago. Chronometer suggested revoking access on this end then reconnecting and I now cannot find Chronometer in the connected apps list.Help?Thanks

I recently rode with a friend in the same group, his ride was 10k longer at the start & finish. We posted the rides and Strava linked them. I think he posted first, when the group stats are displayed my ride is not in my total for the week. I don't know if it's a one off or its happened before, I've never noticed.Anyone know why? 

Hello everyone! We are here to announce that Wisdom Wednesday will be put on pause as we update our terms & conditions. Thank you to everyone who has participated (and won!) over the last few months - we look forward to bringing it back soon, even better than ever. Cheers to Summer 2024 and Happy Trails!

Hi,I went for a run this afternoon and after about 5 miles, my watch glitched and added extra distance resulting in my split time for the 6th mile being 1m 50s! - Would be nice if it were true! The knock-on effect is that when the run synced to Strava, it set lots of new PRs for 2 mile, 5km & 10km. I don't want to delete the run itself from Strava as it's a record that I went out today, but I would like to delete all of the unrealistic Personal Records that I'm never going to be able to beat in the future. Is this possible? And if so, how?Thanks in advance for your help.

Just finished my run, and noticed that Strava had added 0.30km onto my run so deleted the activity and uploaded the activity now it is showing the Apple Watch run as a 2nd best rather than a PB is there a way to change this? Also I finished my 10.25km run in 58m 43s but showing as my 10k PB as 59m 16s   

I wanted to know why Strava doesn’t have the 200, 300+ KM monthly running challenges each month they only assign 100KM for us to try run in each month (I don’t know if my question makes sense 

Hello and welcome to this week’s edition of Tuesday Chat with Team Strava!  Our “Spotlight On” series aims to shine the light on our teammates who work behind the scenes within Strava. They are casual conversations that touch upon passions, hobbies, accomplishments and aspirations. Today we’re going to be chatting with Jesse from the Strava People Team. Q:  Hi Jesse!  Tell us a little bit about yourself and what you do at Strava. A:  Well hello there! I am the dog dad of one very spotted and pretty Dalmatian named Watson. She is the princess of my household, hence my mentioning her first.             I am also a plant dad to over

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: Why is my Segment not showing on the leaderboard? Remember to submit your answer in the comments by May 3rd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on May 8th. Already a Strava Subscriber? You'll get a free month added to the end of your Subscrip

J'ai participé au challenge huawei, pour avoir la possibilité de gagné la montre huawei fit 3 et gagner 20%  de réduction, mais le challenge ses fini le 18 juin, j'ai toujours rien reçu. Est ce normal ?  Si quelqu'un a fait le challenge, peux me dire si il a reçu quelque chose ?  TRANSLATION: I participated in the Huawei challenge, to have the opportunity to win the Huawei Fit 3 watch and gain a 20% discount, but the challenge ended on June 18, I still haven't received anything. Is this normal? If anyone has taken the challenge, can you tell me if they received anything?

I bought the annual subscription two months ago. The transaction is showing in my bank account, but my Strava account hasn’t been upgraded. I’ve tried all of the tips that I could find on here and elsewhere on the internet to no avail. I’ve also tried emailing support on three separate occasions and have not received a response. Any help would be greatly appreciated!!

Un saludo a toda la comunidad aficionada al deporte desde España, no especialmente al deporte más competitivo buscador de kom, sino más bien a los que lo enfocan de una manera más lúdica disfrutando de las rutas y paisajes. TRANSLATION: Greetings to the entire sports fan community from Spain, not especially to the most competitive kom-seeking sport, but rather to those who approach it in a more playful way, enjoying the routes and landscapes.

Hello. I’ve opened so many “tickets” for support and haven’t heard from anyone in 24 hours to help with my issue. 

Buenas tardes.  alguien me puede ayudar como yo puedo ver los km que he corrido en todo el 2024? gracias.   TRANSLATION:  Good afternoon.Can someone help me how I can see the km I have run throughout 2024?thank you  

Hey everyone, How can you delete a comment (or message) on Strava? 

Hi,I do running training 4-5 times a week with a friend. 2-3 of those are intervals. We do more or less the same kind of runs, or at least very comparable. We also consider ourselves to have approx the same fitness level. Except on Strava, we recently noticed. He has 71, while I have 18. It is also extremely stable around 17-19. Another friend of mine who does a couple of easy runs a week has 30.. Does this make sense? Or might there be some settings which are not set correctly? I have allow Strava to access heart rate data.Cheers

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: Why is my Garmin activity not uploading to Strava? Remember to submit your answer in the comments by June 14th. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 

Strava will be the right choice. I dont want to remember to switch it on. I just want to know how far I have gone and where I have gone. I am not concerned about time. Advice?

Hello,I am having quite a challenge updating my email on my Strava account, and it keeps saying my account is suspended. I do not have access to the email that is listed on the account, and will be unable to access that email AT ALL on the 21st. I have put in two tickets to Strava support and haven't received a reply, and REALLY do not want to lost all my great data. Can someone help?