General Chat

Hi,I went for a run this afternoon and after about 5 miles, my watch glitched and added extra distance resulting in my split time for the 6th mile being 1m 50s! - Would be nice if it were true! The knock-on effect is that when the run synced to Strava, it set lots of new PRs for 2 mile, 5km & 10km. I don't want to delete the run itself from Strava as it's a record that I went out today, but I would like to delete all of the unrealistic Personal Records that I'm never going to be able to beat in the future. Is this possible? And if so, how?Thanks in advance for your help.

Just finished my run, and noticed that Strava had added 0.30km onto my run so deleted the activity and uploaded the activity now it is showing the Apple Watch run as a 2nd best rather than a PB is there a way to change this? Also I finished my 10.25km run in 58m 43s but showing as my 10k PB as 59m 16s   

I wanted to know why Strava doesn’t have the 200, 300+ KM monthly running challenges each month they only assign 100KM for us to try run in each month (I don’t know if my question makes sense 

Hello and welcome to this week’s edition of Tuesday Chat with Team Strava!  Our “Spotlight On” series aims to shine the light on our teammates who work behind the scenes within Strava. They are casual conversations that touch upon passions, hobbies, accomplishments and aspirations. Today we’re going to be chatting with Jesse from the Strava People Team. Q:  Hi Jesse!  Tell us a little bit about yourself and what you do at Strava. A:  Well hello there! I am the dog dad of one very spotted and pretty Dalmatian named Watson. She is the princess of my household, hence my mentioning her first.             I am also a plant dad to over 100 plants. Last but not least, I happened to be married to the world's best husband; he’s the heart-felt heartthrob, and I’m the cool yet mysterious gaymer. It works. As for what I do at Strava,  I help find the amazing talent and community of people that make Strava the team you know and love. (ta

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: Why is my Segment not showing on the leaderboard? Remember to submit your answer in the comments by May 3rd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on May 8th. Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscribe to this series and ensure you don't miss any future posts:  Wisdom Wednesdays

J'ai participé au challenge huawei, pour avoir la possibilité de gagné la montre huawei fit 3 et gagner 20%  de réduction, mais le challenge ses fini le 18 juin, j'ai toujours rien reçu. Est ce normal ?  Si quelqu'un a fait le challenge, peux me dire si il a reçu quelque chose ?  TRANSLATION: I participated in the Huawei challenge, to have the opportunity to win the Huawei Fit 3 watch and gain a 20% discount, but the challenge ended on June 18, I still haven't received anything. Is this normal? If anyone has taken the challenge, can you tell me if they received anything?

I bought the annual subscription two months ago. The transaction is showing in my bank account, but my Strava account hasn’t been upgraded. I’ve tried all of the tips that I could find on here and elsewhere on the internet to no avail. I’ve also tried emailing support on three separate occasions and have not received a response. Any help would be greatly appreciated!!

Un saludo a toda la comunidad aficionada al deporte desde España, no especialmente al deporte más competitivo buscador de kom, sino más bien a los que lo enfocan de una manera más lúdica disfrutando de las rutas y paisajes. TRANSLATION: Greetings to the entire sports fan community from Spain, not especially to the most competitive kom-seeking sport, but rather to those who approach it in a more playful way, enjoying the routes and landscapes.

Hello. I’ve opened so many “tickets” for support and haven’t heard from anyone in 24 hours to help with my issue. 

Buenas tardes.  alguien me puede ayudar como yo puedo ver los km que he corrido en todo el 2024? gracias.   TRANSLATION:  Good afternoon.Can someone help me how I can see the km I have run throughout 2024?thank you  

Hey everyone, How can you delete a comment (or message) on Strava? 

Hi,I do running training 4-5 times a week with a friend. 2-3 of those are intervals. We do more or less the same kind of runs, or at least very comparable. We also consider ourselves to have approx the same fitness level. Except on Strava, we recently noticed. He has 71, while I have 18. It is also extremely stable around 17-19. Another friend of mine who does a couple of easy runs a week has 30.. Does this make sense? Or might there be some settings which are not set correctly? I have allow Strava to access heart rate data.Cheers

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: Why is my Garmin activity not uploading to Strava? Remember to submit your answer in the comments by June 14th. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on June 19th. Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscribe to this series and ensure you don't miss any future posts:  Wisdom Wednesdays

Strava will be the right choice. I dont want to remember to switch it on. I just want to know how far I have gone and where I have gone. I am not concerned about time. Advice?

Hello,I am having quite a challenge updating my email on my Strava account, and it keeps saying my account is suspended. I do not have access to the email that is listed on the account, and will be unable to access that email AT ALL on the 21st. I have put in two tickets to Strava support and haven't received a reply, and REALLY do not want to lost all my great data. Can someone help? 

Trying to keep this short!I have been training pretty hard the last several weeks and I have seen some pretty significant changes in my heart rate. Ultimately I am wondering if I should be adjusting my heart rate zones in Strava or Garmin Connect (I have a Fenix 7).The main issue I am seeing is that I will be doing pretty large efforts, however, according to Strava the relative effort is very minor. For example, last week I did a 30km run. Average pace of 5:30/km, my average heart rate was 145. So according to Strava, the "relative effort" was only 89, which basically meant I saw no "fitness increase" (I was wearing an HRM pro).I don't really think the solution is that I should be running harder to increase my heart rate? My legs definitely felt the workout, but according to my apps it was basically nothing.I know these apps are imperfect, but it's all I have and I'm training enough at this stage where I would really like to have things dialed in.As another example, I did a "12km Easy

Olá,Meu marido está tentando trocar o endereço de e-mail e não consegue. No momento de realizar a assinatura foi **bleep** um e-mail genérico da Apple e não conseguimos alterar. Como podemos fazer isto? TRANSLATION: Hello, My husband is trying to change his email address and can't. When signing up, it was **bleep** a generic email from Apple and we were unable to change it. How can we do this?

Hello fellow sporty people,2 things before we start : 1) Happy New Year to all of you's - wishing you some miles and lots of smiles, 2) Pardon my English, trying my best here. 🙂 I've started last week my Paris Marathon preparation and for the last two weeks and potentiall due to the (in)famous WearOs tracking issue, Relative Effort and Progress charts seem off. Relative Effort : I've compared 2 very similar trainings I did, one this morning and one a couple of months ago - one gives me a 47 relative effort score, the second one (this morning) gives me a 15 score (while i reached a 175HR) ... Link to activity 1 : https://www.strava.com/activities/9670511769/overviewLink to activity 2 : https://www.strava.com/activities/10496892064/overviewThe difference is less noticeable on easy runs but I can now hardly reach 15/16 relative effort score on 1h - 1h15 easy runs while these runs would previously get me a score between 30 and 40. I've also increased p

I'm trying to view my current pace during runs but can't find it on the display/in settings.Is there any way to view this during an activity? Or are there any recommended websites/apps?Thanks

Hi! When I invite athlete to join our telegram chat and post a link to our telegram group (example removed for privacy) IN THE COMMENTS of his activity, strava crashes and request me to change the password

I am 70 now and have lost most of right lung, 2 lobes to carcinoma removal in 2017. I have difficulty keeping a positive form score, generally -1. Big effort today and Form went to -9 on Mountain Mash. I usually ride fairly flat and at low power and HR. Level 49, Streak 24 not sure how to proceed now. Hate days off but Form only recovers 3 points per day for me?

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: I just finished a workout with a friend and noticed our activities were not grouped together. How can I fix this? Remember to submit your answer in the comments by May 31st. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on June 5th. Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period. Click here to subscribe to this series and ensure you don't miss any future posts:  Wisdom Wednesdays

I'm sorry if this has been asked before. I thought I had somewhat of a grip on fitness and relative effort, but this observation shakes everything I thought I knew.I went on a virtual ride today. I recorded the whole session on my Apple Watch with the Fitness App (indoor cycling activity. The recording on Strava: https://www.strava.com/activities/11579328823I also started a couple of different activities on Zwift and saved the one in the middle where I rode 20 minutes with the C bot. The recording on Strava: https://www.strava.com/activities/11579328823I understand relative effort (and consequently fitness) is tied to heart rate. Since the full run includes the 20-minute segment, I do not understand how the relative effort can be so much higher for just that segment alone vs the full run. That I'm getting one point of fitness for this effort from Zwift seems off.  While I'm writing this, I'm answering my question here. I'm not running Zwift with a heart rate mo

Hi, please can you confirm that you will ignore my request to change anything on my account as I have now resolved it.Thank you.

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