Purchased a Gift Subscrition for a friend that i never recieved - strava has done absolutely nothing to help the fact! This is like my last resort posting here - haven’t received any response on any support feed and have already paid for the subscription in full! Is there anything I can do at this point?? Coming to terms with the fact that I just have to take the $80 loss at this point
I'm unable to perform any GET requests after completing the initial auth setup and successfully exchanging the auth token for refresh token, access token, and expiration date. The POST was successful and I can see my athlete info, but unable to do GET requests after:https://www.strava.com/api/v3/athlete?access_token=[access_token from api settings]response:{ "message": "Authorization Error", "errors": [ { "resource": "Athlete", "field": "access_token", "code": "invalid" } ]I also cannot authorize in the dev playground with the same error, even with the correct client_id and secret. Same
I ride with groups several times a week. All the other riders' Strava accounts show the Group Activity ("Rider X rode with Rider Y and Rider Z" etc), but I don't show up in their rides and they don't show up on mine. My Privacy Setting in Group Activities in my settings is set to "Everyone."I opened a support ticket two weeks ago but haven’t even got a response. Anyone experienced the same issue and maybe solved it somehow?
I ride with groups 2-3 times a week. All the other riders' Strava accounts show the Group Activity ("Rider X rode with Rider Y and Rider Z" etc), but I don't show up in their rides and they don't show up on mine. My Privacy Setting in Group Activities in my settings is set to "Everyone."What's the problem? I've tried asking support, and they just say "Make sure your setting is set to 'everyone'", which it already is.So annoying!!
Hi, on my indoor route (Stage 1 - Million Dollar Highway Colorado) today I noticed that I didn't see my wife on the segment the complete climb, "All time woman". Her time was on place 5 but she isn't visible at all. We have the same privacy settings and we are friends IRL (😂) but on Strava as well 😂. We should also see followers on the site but that isn't visible either.Her profile name brehmweg@duck.com. Thanks for help😊
My saved routes are now showing on iOs. See photo below.
Hi please how do I request a refund. What if I send and email and nobody responds with in the 14 days.
Hello all!Is it only me or it’s currently not possible to a website to the Clubs profile/settings?Recently, I have noticed that the website which was set in the Strava Club’s settings disappeared. I tried to add it to the Website section in the Settings, but after hitting the “Save changes” button, the website is simply not added. If I return to the club’s settings, the Website sections is empty again. Is there anything special I need to do to get it work? I am using a valid URL including https://Thank you in advance!
Hi Team, I am having sync issue between Strava and Zepp. Whenever I start the activity in my Amazefit, it shows all the values correctlyWhen i sync my activity to the strava. It does not show the correct time, map and my location. Also, it does show the max speed of 0 km/h for my cycling activity.
In the activity details, in the “Results” segment list, a segment name does not display correctly apparently when it has a dot in it. A dot between words without spaces, for example “Nances.Bosc de la Vall”.App version: 388.12 (1238714) on android 14.Example segment:https://strava.app.link/tYNt40f0dPbScreen captures:
So my question is basically summarized in the title. I have a route which starts and ends at the same location (a loop). Now I want to modify the route to keep it the same loop, but to start and end it at a different location (without having to recreate the entire route from the new start point).
Virtual rowing app EXR recently included GPS data in the upload. However, Strava seems to assume you are physically there as it includes Weather data for that GPS location. This should not be available on activities marked as Virtual Rowing.
Good day guys i would like to ask if STRAVA will refund for unwanted subscription because it suddenly deducted to my Ewallet account (Gcash) with out my permission and i canceled the subscription right away when i saw the text message will it refund me?
The auth request stopped working. I used to work fine for our app. We didn't change anything in the app config or strava config.This is our url call to start the access request:strava://oauth/mobile/authorize?redirect_uri=ourAppName://stravaAuth&approval_prompt=auto&client_id=the-client-id&state=ios413&scope=activity:write&response_type=code It opens the Strava app but brings a white screen with the error • Invalid redirect URIIs there anything new we missed on the Strava API?
Hi, can I change the default summary information that is displayed after I complete a cycle. For example right now 'Distance', Elevation Gain' and 'Time' or 'Achievements' are shown on the summary at the top. Can I say replace 'Time' / 'Achievements' with 'Average' Speed'? Thanks, Noel Shannon
Hi, I recently learnt from my wife that Strava shows the following pop-up which allows her to quickly edit her latest activity, which is a feature I've been longing for for ages, as I've multiple bikes that I need to update my every single activity to ensure I chose the right one.However, this pop-up is not showing for me. We're both using iOS, though she's using iOS17 while I'm using iOS18. I don't think that matters though. I can't seem to find any setting in Strava for this though, nor find any feature announcement from Strava on this. Can anyone shed any light on this? Thanks in advance!
This is the first time I’m seeing this issue after choosing photos to include in my Strava post - red banner at the top says “Media Error” then when I click into the picture it says at the bottom “Unable to Process Photo - We were unable to resize and compress your photo. Please delete or try again.” Using an iPhone 13pro. Never had this happen before - I’ve logged out and logged back in but same result. Any suggestions?
Bonjour, j'ai téléchargé une activité aujourd'hui, elle est bien présente dans mon journal mais est invincible pour mes abonnés.. j'ai effacer la sortie et l'ai téléchargé plusieurs fois mais rien n'y fait.
Hi ! my activity of the day appears in my statistics as well as my feed. but none of my subscribers see it. I deleted and re-downloaded the application without success. what can I do?
Hi, a couple of my runs are not showing in my club stats but are showing in my overall weekly stats for last week. I know which ones that aren’t showing and my settings on them are no different to before (as far as I can see) Visibility is not hidden from clubs. Any idea how I get it to sync back up? I have logged out of both app and website versions
Wonder if someone can help. My ride has gone to Strava, it counts towards weekly total, it appeared in notifications. I can open it, named it but it does not show in feed or my activities! Both on app and on desk top. Very anoying as it was very good ride :-(. I have also deleted the app and re-installed. Tried to delete the activity and uploded it throgh manual upload rather than through garmin connect. Don't know what else to do.
This afternoon I uploaded a beautiful family ride on my new bike! After a few hours i noticed that I still hadn’t received any kudo’s, where normally I get between 40 to 60 depending on the ride. I asked my friends, but they couldn’t find my ride on their feed. When they search for my profile they see it and can give kudos. But on the feed it won’t show. I’ve tried deleting and re-uploading the ride, didn’t work. Activity is on view for everyone and hide in feed is not checked on. Who knows what’s going on and how i can solve this? Never have had this problem, and now it happens on my new bike day 😭
Hi,I'm trying to upload activities to Strava. I've made sure the user I'm doing it with has the right permissions (`activity:write`). When I perform the uploaded, using a gzipped tcx file as content, I get a 500 Internal Server from the Strava API.The body just contains:500 Internal Server ErrorIf you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong.Has anybody seen this before (and been able to fix it)?Cheers,Ilja
Good day Strava developers,It's been over 2 weeks since I have submitted a form asking to increase number of athletes. I have sent an email to follow up, not response. How long does it take to get feedback/approval after completing the form?Thanks
I have five bike club events that were posted as public, open-to-all. In other words, both the “women only” and “club member only” toggles are off. But Strava is labelling the events as “women only” and preventing men from joining. Event edit still shows the toggle for “women only” is off. Would appreciate prioritizing a fix for this regression, as two of the events are tomorrow.Note that this is an issue when viewing the event with a browser. The app properly characterizes the event and allows men to join.
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