Solved

After years of behaving correctly and without changing any device, Strava now seems to give up recording after, say, 60/90 minutes. At the end of the activity, it leaves a message: "Strava has recovered from a problem and has resumed recording". A straight-line is drawn on the map between where the problem presumably started and when the activity ended. Plenty of GPS satellites in view. Cycling, walking and hiking. No significant periods of me being stationary. Auto-pause disabled. Anyone else suffer from this?

Yesterday I was creating segments, and everything worked just fine until the 6th or 7th segment. All of a sudden, the error "Something went wrong, please try again" started to pop up.The server’s response to the POST call is:{    "data": {        "createSegments": null    },    "errors": [        {            "message": "Error resolving field.",            "locations": [                {                    "line": 1,                    "column": 86                }            ],            "path": [                "createSegments"            ],            "extensions": {                "code": "INTERNAL_SERVER_ERROR"            }        }    ]} I tried on both Chrome and Firefox.

Hello! I have noticed that if I start an activity on the Strava app on my Pixel watch 2, it times out at 9 minutes Has anyone experienced this? And any ideas on how to fix it? 

Hello,I am using a galaxy ultra to do my run, and the data on strava never correspond to samsung health app, it always missing distance. How can i solve it? Thank you

hello All, I’m a starting runner and still try to build my conditions. the distances I run are rather on the short side (3-4 km).since this week I started with a kind of interval training. I was alternating 1km runs with 0.5 km walks. my sports watch is logging this as one activity (a running activity). once it is uploaded to strava, I can see it as one activity and immediately got a badge for “longest run”. Since I was not running the full distance, this feels a little bit unfair and ofcourse also not “motivating” to try afterwards to break my “personal longest distance”. so I can break down the activity in run and walk parts. but this leaves me with a lot of activities what let also explode my “activities / week”. (which is also not fair). Are there other possibilities I overlook? anybody any suggestion how he/she is logging interval training (run/walk)many thanksBart

Iphone language danish. Written text in Strava app is danish. All good there - I am danish !The text in the Strava app for the artificial voice still seem to be in english. So english words pronounced by a danish speaking artificial voice. Example: "Nine" is a number in english text. When pronounced in english it sounds correct (najn), but "nine" pronounced with a danish speaking voice is "nee-ne". It is neither english nor danish and as such not understandable. So: When IOS is danish, the written text in Strava app is also danish. The artificial voice tries to speak danish, but is clearly served an english string of words to be pronounced with a fat danish accent. Not good !  

Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do.  

Since several weeks the activity feed is empty. I Use Google Chrome on Windows 10. Unnecessary cookies are blocked (obviously). The problem started with the latest bombardment of messages to try to sell me a paid membership. Then I only saw the advertisement, Nowadays I get an empty screen if I click on 'activity feed'. All other submenus work.Logging out and logging in again doesn't help.On my Anroid app the activity geed is shown but I prefer working with a PC.

Following this thread, it’s currently nearing 1000 upvotes, but it seems to be in a “not planned” status. Is this potentially going to be added, or does the status mean it’s been discarded?https://communityhub.strava.com/ideas/add%2Dactivity%2Dtype%2Dpadel%2D6570

Our week starts on Sunday, and my monthly running diary, every week starts on Monday and it's hard to understand how many days I'd ran every week and which week... is there a way to change it? In Garmin, as I remember, I can choose the starting day of the week..Thank you!

I accidentally enabled web sign in by receiving an email code - and I can’t find a way to change the sign in method back to password. ...How do I get this changed?

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui Google Play dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 1–4 hari kerja. Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 609.390,00Perangkat yang digunakan: Android Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan. Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya. Hormat saya,Moch Rapi Rivaldi

saya ingin meminta pengembalian dana sebesar Rp 609.000 untuk langganan saya yang dibatalkan? Saya benar-benar tidak berencana untuk melanjutkan langganan setelah uji coba gratis berakhir karena saya berlangganan hanya untuk mencoba aplikasi sambil jogging. Saya lupa membatalkan langganan sebelum uji coba gratis berakhir. Uang yang digunakan seharusnya menjadi uang saku saya untuk kebutuhan sehari-hari dan biaya makan jadi saya minta maaf jika saya akan membuat Anda merasa tidak nyaman; Saya harap Anda dapat memenuhi permintaan saya untuk pengembalian dana. Terima kasih

At the top of my following list , I still see how I have favorited. But at the top of followers, I don’t have the few people that have favorited me anymore.I deleted and reinstalled the app. No change. I know they have me as favorite, but I can’t see the list. 

Dear all, I have noticed a recent change in the “Athlete Stats” API: it is returning partial values for distance and elevation (not the same values that are visible on the profile page on Strava, as this API alway did in the past).Also I’m getting decimal values (see below in red). I believe something went wrong here. stdClass Object( [biggest_ride_distance] => 170760 [biggest_climb_elevation_gain] => 1871 [recent_ride_totals] => stdClass Object ( [count] => 15 [distance] => 991064.08984375 [moving_time] => 135009 [elapsed_time] => 140781 [elevation_gain] => 11017 [achievement_count] => 198 ) [all_ride_totals] => stdClass Object ( [count] => 1581 [distance] => 72496554.40332 [moving_time] => 12023480 [elapsed_time] => 13179871 [elevation_gain] => 1140429.4384117 ) [recent_run_tota

Hi all,I develop a Strava App which aims to show a list of the recent Strava activities and you have the option of merging two or more activities selected from the list.I see it as being very useful, for me of course, as I usually do a morning commute to work, lunch run, evening commute back home - all recorded with my watch. Since I cannot pause my bike activity to start a run, then later resume the bike activity (would be a nice feature btw - to allow multiple paused activities based on type), I want in the evening to be able to merge my 2 commute activities into one.Algorithm I use for merging is plain simple - just aggregate all points from all activities, sorted by date.Everything is in place and working locally, however I have reached a dead lock:my initial plan was to download original activities (as GPX) and delete the activities-to-be merged; however this is not possible as there’s no way of deleting an activity via the Strava API; the the upload of the merged activity will fo

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I’ve just bought a Subscription via the App on my Apple. It runs for a year. All my family have just started running so I want to upgrade to a Family Plan so we can enjoy the journey together. But, having read you can’t upgrade, I need to cancel my new account and wait a year for it to expire, then sign up to a Family Account? Seems daft… Can I cancel, then use my same account details to sign up a new Family Plan, without loosing my runs so far?

Hi, I started noticing in the recommended "Who to Follow" section the title, "Fan favorite on Strava" below a person's name. When did this start and honestly, can I hide this concept? My issue is that it feels like Strava is rewarding the person who follows few people and has a lot of followers. Like someone who follows 30 people but has 3000 followers. Also, some "fan favorites" haven't posted in over a year; so they are "ghosts" who had a lot of followers. Anyway, the whole "Who to Follow" isn't something I care to see but mainly due to this "reward the cool kids" concept. Thanks for reading and any help.

This has already been brought up in an archived comment, but because it is archived I can't upvote or comment on. So bringing it up again, because it is annoying. In exchange for the data I am collecting on your behalf, please let me use your app in peace. I am aware that the price is modest and I'm sure the perks are fantastic, but I am tired of being nickle and dimed by corporations like this.Me n Dwight Yoakim and the Open Road

 Hello, I've just found out I didn't cancel my subscription. Can I please cancel and refund the subscription since i dont really used it and I wont need it coming time and its a big chunk out of the budget? For your info, i did not use it almost 2 months now. 

Please help.I had no idea my free trial on Strava had ended and I was being charged . I have requested a refund , please can this be accepted as I cannot afford to pay for a subscription when I have not even considered using the app, this is really important, especially as Strava failed to notifiy me of any upcoming payments

I somehow clicked okay to move to use of a one-time password to log in, but it is less convenient and requires more steps.   how do I switch back?  There is no longer an option to change password in settings, only change email -- and I want to keep the same email.Thanks

Videos get blurry in Strava. Looks fine before upload to Strava, and looks fine if uploaded and watched at Google Photos. 1080 60fps or 30 fps. Have not tested 3k yet. Any solution to this? 

app crashes as soon as I open it. I just got a replacement pixel 9 and transferred everything seemingly successfully, but Strava app will not stay open.I uninstalled, reinstalled, restarted phone. Nothing helps.