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Forum Posts

Resolved! Update account details

I’ve been trying for nearly 2 years to reset my email and password as the existing ones are no longer usable.I have tried to get a response from Strava using both the in apps help support and emails.I’m only able to login through Facebook which I wis...

Resolved! 나의 아이디가 잠겼습니다. / My ID has been locked.

애플 로그인으로 스트라바를 로그인했었는데 현재는 삼성 핸드폰을 사용해서, 애플 로그인이 어렵습니다. 사용하던 아이디를 그대로 사용하고 싶은데 방법을 알려주세요. 모든 활동이 활성화된 상태에서 계정이 잠겨 있고 비밀번호를 변경하려고 했지만가능하지않다고 나옵니다.  내 친구들이 내 활동을 볼 수 있기 때문에 내 이전 계정이 여전히 활성 상태라는 것을 알고 있습니다. 변경 가능하게 도와주세요. TRANSLATION: I used to log in t...

Resolved! Tracking family members with Strava

My daughter has a Garmin Edge and uses Strave.  We are many times in places with no cell service so the Find My App on the phone cannot track her.  Is there a way for her to share her real time location with me if she does  not have cell service, but...

Run uploading but not showing on stats

hey guys! I just ran a long run and uploaded it from Garmin connect. It usually works fine but the run is not connecting to the stats on my profile. I checked to see it's visibility ect n it says it was fine- anybody else had this?  Thank you!

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Resolved! Deleted Treadmill run

Afternoon I accidentally deleted a treadmill run on 25/04/24Have raised a ticket.. was wondering how long it takes for a response Thankyou x

Nin72 by Mt. Kenya
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Resolved! Fitbit Sense 2

Has anybody else had problems with Fitbit?I’ve recently done 2 x 5km runs and the information from my Fitbit device has differed massively when it’s linked to my Strava account. I’ve just completed a 5km run in 27ish mins and when the data reached St...

Resolved! Speed wrong

I am a paying user so please don’t answer with “subscribe ….”. I use an iPhone 15 pro max. Everything is updated, Strava app has been re-installed etc. Strava doesn’t show the church speed during cycling any more. When I start it takes at least a kil...

Dalup by Shkhara
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Wisdom Wednesday - April 10th, 2024

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: How do I change an activ...

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