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Forum Posts

Activities missing on Heatmap again

Many MTB and Gravelbike activities are missing on my personal heatmap. Same issue as in april, but now it is on the desktop, on mobile (android) it works. This is really upsetting me, as i need the personal heatmap to plan new activities. What`s happ...

Resolved! Weird split or pace pop ups during walk

  Suddenly I am getting these pop ups during walks that seem to have no relationship to what is actually happening.  Anyone have an idea as to why? Thank you!

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jk90068 by Mt. Kenya
  • 417 Views
  • 2 replies
  • 0 kudos

Resolved! Archive Download Request doesn't work

Hi,6 days ago I requested my archive download from https://www.strava.com/athlete/delete_your_account but I still didn't get an email (even in spam folder). I contacted support couple days ago but no answer. Can I get any help with my issue please?Th...

Detepez by Mt. Kenya
  • 300 Views
  • 1 replies
  • 1 kudos

Resolved! Activity not showing in activity feed or my activities

Wonder if someone can help. My ride has gone to Strava, it counts towards weekly total, it appeared in notifications. I can open it, named it but it does not show in feed or my activities! Both on app and on desk top. Very anoying as it was very good...

Harta by Mt. Kenya
  • 1999 Views
  • 2 replies
  • 0 kudos

Resolved! Statistiques des clubs / Club statistics

Bonjour tout le monde, j’ai déjà posé cette question sur le centre d’aide Strava, mais je n’ai pas eu la réponse. Quelqu’un peut-il me dire pourquoi mon cumul de kilomètres de cette semaine n’est pas identique dans les statistiques de mes clubs par r...

Resolved! Change email

I would like to change my email as I don’t have access to that email account anymore but I can’t remember my password either 

White by Mt. Kenya
  • 400 Views
  • 1 replies
  • 0 kudos

Tour de France Fever - starts now

The 2024 Tour de France begins Saturday, June 29th in Italy, and I am excited!  I've been watching the TdF on television every July for a long time. Every year I'm thrilled all over again watching these world class cyclists climb huge mountains and ...

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Jane by Moderator
  • 700 Views
  • 1 replies
  • 3 kudos

Resolved! Activity feed missing.

Hi. Yesterday i've lost all my activity feed from home screen, both application and desktop version. Tried everything - restarting phone, reinstalling app, deleting cookies both phone and browser on PC. Visibility is of course set in Default Leaderbo...

Vulc by Shkhara
  • 900 Views
  • 6 replies
  • 3 kudos

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