The Club Hub

I am unable to add a starting location to all club events. Since this is a required field, I can’t add any new events to our calendar. Is there an easy fix for this?

There is a bug in Strava’s Club design wherein after 1000 people join a Club - admin and owners lose the ability to control the club’s size or member list. Our club has accidentally grown too large and we want to support our local community. But many people have joined who are international and have no connection to our nonprofit organization. We want permission control as admin and owners. 

Hi!I started an activity on Saturday and finished it on Sunday. However, the club system is not showing any record of this activity.Could you please let me know why this might have happened?Thank you in advance for your help.Best regards,Bryan   

I am a member of a local cycling club and weekly we have club rides. These club rides have different groups (a - e) so that depending on your skill level you can join a different group. The start times can vary as do the routes that the groups will follow.  My request would be to make the events more in the style of zwift where each event has multiple groups and a person can select one of the groups to join. At this point there is the need to create 5 events for each which is overkill and I think it could be a lot more user friendly if a person selects the event for a club on a given day and under that decides on one of a number of groups that will ride that event. Thanks for the great work and hopefully this is something that could be added to your roadmap for the near future 😉

Good day Strava community,I’m hoping for some guidance.I’m in the process of creating an exclusive club on Strava for my company to help keep each other accountable and motivate everyone to get active. I’ve already created a test club to trial the functionality.When reviewing the Club “Stats” and “Leaderboard” sections, I can currently see the following measurables: Time Activities Distance Elevation gain Is there a way to customise or select different performance metrics for the leaderboard?Additionally, I’ve noticed that the leaderboard view only displays the current week and the previous week. Is there a way to track performance on a monthly basis within a club?Any assistance or insight would be greatly appreciated.

Where to apply for a Strava club verification not individual verification.

I have created a club for Hiking but now would also like to include Walking Activities. It seems it is one or the other, unless I pick “multisport”.  I have read about sport groupings but cannot see them here.  Thank you Robert 

Any solution to this so far? It’s set to everyone, and not muted for my feed...

Hello,Since a few weeks new members are automaticly added to our PRIVATE (running) group without approval by an admin.This behaviour has been changed recently, because previously we had to accept or deny a request for membership.Has anyone experienced the same and is there a solution?Now we have to delete frequently unwanted members, which are added without approval.Best regards,Peter

New member here, My name is Sanjay. I love the subscription features.I have noticed some features like heart rate zones breakdown over months and years of training is not available on desktop log in but available on cell phone app. Is that true? Also noticed, Strava not calculating my total time correctly compared to Coros dashboard. Not sure how to fix it.

Hi everyone, I'm experiencing an issue where my recent activities are appearing correctly on my personal profile, but they aren't showing up in any of the Club activity feeds I'm a member of.https://www.strava.com/clubs/ultramad19I've already checked my privacy settings and they are set to "Everyone." Has anyone encountered this lately? Is there a known delay or a specific setting I might have missed?Thanks for the help!

I'm dissatisfied because today from the morning I can't give Kudos.Why that happens and I'm giving you money for being in the group;;;;;;;;;🤔🤔🤔🤔🤔🤔🤔🤔

Our running club is not showing any of our runs this week within the leaderboard. Nothing has been changed since last week, and all activities are showing in the feed. I managed to sync mine, by hiding the time on the entry and it has shown as 1/1 member which is incorrect as there are 8 members.is this a problem, or can anyone help? 

I am not able to see club leaderboard option on my android app. It was available last week.

Discovered yesterday/today that my mileage for this week is not showing on club stats leaderboards despite showing in club activities feed.  On closer inspection there are a number of others with activities in the club feed this week who don’t show on the leaderboard and at least one athlete who is on the leaderboard but with less milage than what they have completed this week.  This is not related to activity type.  This is not isolated to a single club.  

bonjour j’ai creer un club AS Randonneurs Ruy Montceau il y a 48 menbres quand il font leur activité il sont clasée moi quand je fait mon activité je ne suis pas classée hors que c’est moi qui a creer le club tous mais parametre sont ouvert a tous 

I recorded a run using my phone (forgot my watch). I can see the activity but it’s not counting toward my progress or showing on my social feed

Hello, I would like to remove or revoke members from my club who are posting inappropriate content or appear to be bots. As the club owner, I currently don’t have access to the full member list and therefore can’t remove them. How can you assist us with this issue?

Clubs are a great way to bring your friends, family and community members together. Clubs can also be used by businesses, brands and organizations to connect with those interested in their product or service. You can check out Strava’s Club here. Whether you are getting ready to create your own club, or you already have your own club, we know you may have some questions. We’ve put together some of the most commonly asked questions to help you with your club. Let's get started! Q: Why am I not seeing all activities on the club leaderboard?A: Only activities that

 Hi Strava team, I’m writing to request the addition of an “SLS Board” activity type to Strava for Surf Life Saving participants in Australia. Surf Life Saving (SLS) boards — often called club boards — are very different from surfboards in size, shape and purpose. They’re used for long-distance paddling, training sessions and surf sports competition, and many athletes switch between prone and kneeling in the same session. Currently, “surfing” is the closest option, but it doesn’t reflect the actual effort, distance, or style of SLS board paddling. SLS is widely practised across Australia, with over 316 affiliated clubs and around 198,000 members nationally, and hundreds of surf sports events and carnivals held each season, including 400+ events at the Australian Surf Life Saving Championships alone. This represents a large and active community already using Strava, but without a suitable activity category. A dedicated “S

Hi, I am trying edit a club event however its always show "Something went wrong". This happened at Desktop Browser and its have been awhile .......

 Hello, I've just found out I didn't cancel my subscription. Can I please cancel and refund the subscription since i dont really used it and I wont need it coming time and its a big chunk out of the budget? For your info, i did not use it almost 2 months now. 

Hi, I am trying edit a club event, however its always show “Something went wrong”. This only happened at Desktop Browser and its have been awhile. Anyone have same issue? 

Hello,My iphone is updated to ios 17 and the Strava app is up to date. When I try to share my club’s event to instagram and create the “flyer” instagram does not show up as a sharing option. I am logged into instagram as well. Any ideas how to fix this?

Can i have a refund for my subscription, I mistakenly subscribed to a 1 year subscription, and I used my school allowance for it. I badly want to get back my money, I don't have anything in me right now, please!!!