Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

route generation problem

Hello dear creators of Strava! I am writing to you because of the latest update with Strava routes, they are very poorly generated, they are of the same type and do not correspond to the requests at all. I understand that the developers wanted to do ...

bzzzbzzz by Mt. Kenya
  • 833 Views
  • 7 replies
  • 52 kudos

Resolved! Processing Activity stuck

I was trying to upload my 10 mile run from my Apple Watch like normal (importing it) and it just got stuck at "processing activity". I left it overnight and it just disappeared but didn't process. I don't know how to make the run show up on my feed. 

Resolved! Strava heart rate tracking - Samsung

Hi all, I have a Samsung S21 Ultra and a Samsung Glaaxy Watch 5 Pro. I'm trying to understand when Strava should be capturing my heart rate info when tracking a run.Tracking via Galaxy Watch 5 Pro ️ : when I trigger my excercise recording via the Str...

Resolved! Last run not uploading

  I tracked a run through the strava app on my watch galaxy 4 as I always do. Finished the run. Saw the times and pace. I see no record of it on the app and there's nothing I can see on the watch app. What can I do to retrieve this? 

Resolved! Pixel 8 stops GPS tracking after a while

Most of the time when I use Strava for outdoor rowing, only say the first 10 minutes or less of a recording is saved. I've checked every setting I can think of, but whatever I do, tracking my rowing stops. Geolocations are recorded is very accurate, ...

markr by Mt. Kenya
  • 599 Views
  • 2 replies
  • 3 kudos

Resolved! strava not syncing to google fit

read all the previous posts.what works?- only after opening an activity on my mobile and editing it will it sync to google fitwhat does NOT work?- recording a new activity on strava using my mobile does NOT sync to google fit- manually adding an acti...

dk82 by Mt. Kenya
  • 1199 Views
  • 4 replies
  • 3 kudos

Resolved! Missing activity from Apple Watch to iPhone Strava

Hello,I had a marathon today and finished the activity on Apple Watch. As it couldn’t be synced immediately I later choose the unsynched one and clicked there to sync. So watch is saying 0 synched ones. But it doesn’t come up on Strava. Checked all s...

Bln745 by Mt. Kenya
  • 30300 Views
  • 5 replies
  • 0 kudos

Resolved! Nike Run Club (NRC) Integration problem

so far I have used NRC. For 2-3 years, so there is plenty of data in it. I would like to import the data into strava, it doesn't show an error, but I can't see the data there. What could be the problem?

Peti by Mt. Kenya
  • 4702 Views
  • 2 replies
  • 1 kudos

Resolved! Rock Climbing with Apple Watch

I tried recording Rock Climbs on my Apple Watch, however it only records time and heart rate. So, no GPS data, no Elevation gain. Is this a specific limitation of the Apple Watch app? To overcome this I record the climb as a Hike, then change it to R...

phirst by Pico de Orizaba
  • 1899 Views
  • 3 replies
  • 2 kudos

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