Ask & Troubleshoot

I use the progress features quite a lot and find them helpful i.e. monthly fitness and relative effort. I logged a 10km then yesterday via Runna and it loaded a Ross the my activity fees no problem, but it is not showing against any of my progress?

HiWith the recent web UI update I can't find a way to search for an athlete or segment. These 2 features are gone forever or I can expect to have them back? I think they are essential to have and it is not nice to remove them without any communication.

I am not able to get past what's shown in the picture below. The strava app always opens to that on the watch, even after re-installing. When I click sign in on phone, nothing happens, on the phone and the watch. I've given permissions for everything on both devices. I've synced samsung health to strava on my phone. Nothing is working.    

I accidentally deleted an activity on strava. It was a 5K PR attempt. I was hoping you one of the strava support team whose reading this could spare a couple moments to quickly restore this deleted activity, as it was a great accomplishment for me.cheersHenry

      When calling https://www.strava.com/oauth/authorize to obtain the code and scope, pull up the page according to the Android Sample code in the document. Then click "Authorize" on the page and "Request Failed" will pop up like this:       When I put the request into the webView, the strava login request will be played first, but after clicking Log in using google, it is not redirected to the user authorization page, but directly goes to the strava homepage. How can I get "code" and "scope" in Android?

Below is a list of the segments completed on the route You will see that some have a PR against them but others dont.  You will see that some have a PR medal against them but others dont. But some of the ones that dont, when you go into the segment it shows that this activity was the fastest over that segment.So I am just trying to understand why that is - some screenshots of the individual segments are below, this is just 2 examples, but they are almost all like this. I just would like to understand the difference. 

I have been recording my runs using Strava app on Apple 3 watch for a year and works well. Then last week saved run and no upload same again this week. Last week was out of range from iPhone and got the will sync when in range message. This week had iPhone and watch and it looked like it had saved.On the watch the runs are showing as recorded unsynced pressing sync gets the message to sync your activity make sure your watch is connected to the network. Watch is BT connected to iPhone which is on WiFi. Have restarted strava app on watch as per troubleshooting instructions still no joy. Running Watchos 8.8.1 (19U512) iPhone iOS version 17.3.1 any ideas?

When I go to the "You" tab on the mobile app (I'm on iOS), for some reason "Walk" shows up first, followed by All Run, Run, and Bike. "Run" is set as my primary sport, so I can't think of any reason why Walk would be shown first. I've attached a screenshot below. It seems unintuitive to me, and there's no way to change the ordering.  

Hi. Suddenly I can't see any more data appear in my Activity Feed. Anyone have any idea how I can get this information back again?  In my Settings page, I have the button set to "Everyone", under the Privacy Controls for Activities, but nothing appears to happen. I am at a loss  as to what to do, and the Help facility within Strava is hopeless!!!

please finally make it possible to download routes directly via the app

I want to integrate Strava api to my web application and any users can connect via my application and I want to get some information on connected users by using their access token.This is my requirement. I have few doubts listed below : 1.Is any option to authenticate user without asking Client ID.if there is any reference kindly share if possible.2.Or I Need to ask for the client ID before calling the authenticating API Call.

Hi thereI have a powermeter on my bike and register my ride with a Garmin 1040. My activities are synced to Strava via Garmin Connect.In my Stava activities and segment, I am not seeing a 'lightning' symbol next to the Power/Watts of the segment, which I understand means that this is estimated power calculated by Strava.How do I get Strava to show real and accurate power data from my powermeter that is registered via Garmin Connect.Thanks for your help.

Migrated Content

This black on top of dark green is really bad and hard to read. I thought it was an error rendering when I first saw it, but it's changed on phone and desktop. Please change back. 

 Hi all,Quick question regarding the time indicated between the brackets on the first screenshot (1h55m-2h43m): is this related to my estimated running times, or is it a timeframe during which most people finish this route?On the second screenshot (2h16) it should be the estimated finishing time based on my average page of the past 4 weeks, if I understood it well.Thank you!Cheers  

I am looking for a possibility to import Strava club events into a WordPress based website . The idea is to publish our agenda on Wordpress. All our planned activities are placed on strava as a club event, There are some widgets available for last activities and club statistics, but not for (future) club events. Is this possible ?

Initally I'm getting the first Authorization with GET - https://www.strava.com/oauth/authorize -> scope = activity:read_all using the access token and storing the refresh token.Now I'm getting the activities GET https://www.strava.com/api/v3/activities -> everything is fine!But when the original access token expires, I'm getting a new access token with the refresh token (https://www.strava.com/oauth/token) I stored before. With the new access token I'm doing the same GET request to get the activities now the issue happens, I don't know why. The activity:read_permission should be set in the first call now I'm just getting a new Access token with the original refresh token, I can not set permissions here. What do I miss?Status: 401

I have a React/NestJS based app that used to work well but since a few weeks the requests to the Strava API are not working anymore... I first noticed it with requests to create push subscriptions and to get a user access token, both of them are sent but hanging without responses or errors... I added an interceptor on my axios instance to see if I can understand the problem but nothing, I see that the request is sent but then nothing like if it was never coming back from Strava API... One of the weird thing is that on the Strava dashboard I can see that some requests are made to the API as we can see on the screen capture...The second weird thing is that on local it's working perfectly fine...I wonder if this is possible to have some logs from the Strava API to see if there is something wrong with my requests on my production app ? Or any other idea ?

Why there is no moderation possibility for segment creator in strava? If you create a segment, for example you create segment from your roadbike ride, and you want all efforts to be done with solo roadbike rides, soon it will be full of TT bike efforts, group ride efforts or E-bike/or other suspicious efforts..I think it would not be impossible to add few buttons while creating  a segment these days. (roadbike only or TT bike only or gravel bike only, also mandatory power/hr data ect. selection would be nice to have)

Hi! Just wanted to ask if there is any way to pause and resume an activity (running or biking) through the API?Last I saw, there didn't seem to be a way, just want to see if this is still the case, or if there are any work arounds?Thanks!

Hi forum!I’ve noticed a bug with how Strava draws the dotted average pace line when you are analyzing a workout. On the overview page (before actually clicking on “View workout”) it is displayed correctly: My average for this workout was 4:14/km which is correctly displayed.However, when clicking on “View workout” this line is drawn incorrectly and shows a slower average, in this case 4:23/km:I assume this must be a bug, right?

my segments are not showing up in the results table. there is enough time for the top 10. the segment showed up in activity but not in the table. What to do?👺

Hello Everyone,I am having challenges changing the email address associated with my Strava account and I am at a point where I can go no further.My name is Dave . I have been a user of Strava since 2014.  I am close to throwing in the towel and moving away from Strava completely.  I was actually planning on signing up for a Strava Premium account but with the current situation of getting absolutely no response from Strava Support I am rethinking that.I need to change the email address associated with my account from an sbcglobal.net email to a gmail.com email.I know how one does this once a user is logged into their account.  We successfully changed my wife's email address and have hers working fine.  For 4 days I have been trying to change mine and I am absolutely stuck. I log in to my online Strava acct with my desktop running the latest software.  I hover over my profile photo in the top right corn

I recently started running using the Watch to 5K app on my Apple Watch series 9, this records my runs in Apple Fitness, but shows using the Watch to 5K icon. More recently I’ve installed the Strava app and while my walks can be imported into the Strava app, the Watch to 5K workouts are not available to import into Strava. Is there any way to import these workouts into Strava? 

If your location is determined by IP address alone, then the accuracy will be poor. The Route Planner shows a blue blob over a huge region which cannot be removed.I can remove permission for Location in Chrome which fixes it, but it's not intuitive and it would be nice to fix this.