Ask & Troubleshoot

I am loged in to the same google-account on the watch and my phone, yet the activities that I record with the preinstalled activity tracker don't get synced anymore. The watch is not even showing up under connected devices in the phone app.I have tried to follow the troubleshooting steps from the website, but my watch never prompts me with the input field for the 4-digit code, so I get stuck at that step.

When I record a swim from polar to strava, it records the time and distance for the entire session including the rest time which then makes the pace inaccurate. It seems like this has just started recently, is this the right forum to post about it? 

I noticed that a common ski trail in our area is missing from the basic Strava map and I need to create a route on it for a race map.  I have skied it and created a segment on it - is there a way to turn my segment into a trail that shows on Strava so that I can create a route on it?  How do these trail systems get established on the trail maps that show on Strava?

What´s wrong with my activity? All segments marked?https://www.strava.com/activities/10930793232 I think it´s not unreal the ride with 62 km/h downhill or is there any other Problem?

When you don't want to have visibility of your activity set to everyone, your activity won't count towards certain challenges and counters, which is fine. But some counters are purely personal, like your weekly or yearly distance, and not adding the activities to those useful.In my ride today I got a KOM I got because it was very windy. I don't really want that KOM and because there's no other option not to appear on leaderboards I set the ride to 'followers'. By doing so the distance disappeared form my weekly and yearly counts, so I reset it to 'everyone' because I use those counts a lot.Does anyone know if it is possible to set a ride to 'followers' and still have the counters update, or is there any other option to have rides count without appearing on leaderboards?

Is there a way to have a STRAVA Beacon started when starting an apple activity? My Garmin Felix automatically sends a STRAVA beacon when beginning a run, so I was hoping this can work with an Apple workout as well. 

My segment time is not showing up on leader boards?    

Is there any plans to integrate Orangetheory workouts into the Strava app the same way a Peloton workout automatically integrated?

I know this doesn't sound like much of an issue. But when I finish my run on the Strava app on my Apple Watch Series 8, I have the option to 'save' or 'discard'. If I press 'save', it goes straight and puts it up on my Strava feed. It doesn't allow me to change the name, visibility, tags, etc. I have to then go onto my phone app and edit it, which is a real pain. Does anyone else have this issue, or any solutions? I am fine with it uploading to Strava, but I don't want it going directly to my feed so that people can see my 1km warmup... Many thanks!

Hello, I have been having issues with the splits on my activities when uploaded to Strava. The splits are accurate in the apple fitness app, but when I upload the workout to Strava, it completely messes them up. I have had 7:30 miles in the fitness app show up as 1:30 miles in Strava. The average pace is correct, segment times are correct, it is only the splits at the bottom of the activity that are wrong. This doesn’t change if I manually import the activities or if I have them on autoupload.

Some segments in Zwift have been flagged as "hazardous".Suggest that all virtual segments can not be flagged as such. Annoying that my favorite climb KOM does not appear anymore.

I have written working code to access Athlete information. However when I change the code to try access activities, I get an authorization despite the only thing in my code changing is:get("https://www.strava.com/api/v3/athletes"toget("https://www.strava.com/api/v3/activities" 

Hi  I am trying to link my Strava runs to my Enthuse charity page but getting this error page?It says, this app has exceeded the limit of connected athletes.  If you are a developer of this application, please contact Strava developer support for how to request a quota increase.Could someone help me please.ThanksKate   

Do anyone know if Strava Live Segments will be implemented and available on the Apple Watch Ultra? Garmin watches got this feature, so why not Apple watches?

Hi all,Pretty new to all this and hit a road block: I don't understand how I authorize other users via Oauth and get their access and refresh tokens.I've done that step for myself using 'https://developers.strava.com/docs/getting-started/' Which had me to go to settings/api and manually copy my client ID and client secret. How does this process work for other users? This is likely a lack of knowledge on my part on webhooks or environment variables or something, and if this is the case, please just throw out the right words and I'll google them.So far where I'm at: my code is hosted on a server and I can fetch my own activities from Strava API. I understand that I'll need to redirect users to 'https://www.strava.com/oauth/authorize', but I don't know how to do that and pass along their c

The OCD gremlin in me really enjoyed cleaning up bad segments. Reporting the duplicates, editing the starting position from someone’s favorite parking spot… But I can’t find that tool anymore and there are still some simple edits that can be done for example:the start of this northbound segment requires entry from an unmarked trailhead at a ditch further up a paved road with no bike lane:https://www.strava.com/segments/5385871while the southbound has a simple, clearly marked, and established start + finish on the established trail that runs along a major acequia (irrigation canal) without diversion.https://www.strava.com/segments/8981685 

Hi,does anybody faced the problem on webhook creation process with following error "code: challenge token contains incorrect token"I cannot found anywhere explanation.If I modified the "hub.challenge" and set it to null in callback answer the error changed to "challenge response malformed".

Hi everyone, I'm new to Strava and interested in switching over from the UA Map My Run app.  After looking at the Strava web site and watching a couple of review videos I'm not finding what I need: the app I'm currently using can be configured to give me voice feedback in regular intervals with information such as distance & time run, average pace, current pace, heart rate.  Does Strava offer this?Thanks! 

In November I added a new bike to Strava which I now exclusively ride. Therefore I retired my other bikes. The issue is that the cumulative kilometers for this bike are completely off. It says 2600 km while it is actually closer to ~900 km after adding the rides by hand. It does have a separate frame component which also shows about 900 km when I set the correct starting date. However, it does not change the 2600 km on the bike. How can I resolve this?

   Strava API: Multiple Account AuthorizationProblem:We are building a proof of concept to use Strava for access metrics. We followed the first step in the Strava API documentation (https://developers.strava.com/docs/authentication/), which allows us to authorize the account that registered the API. However, we need to allow multiple accounts to authorize the same API without registering the API in each user's profile settings.Error:When revoking app access in the main account and a new user tries to authorize, we receive the error:Error 403: Limit of connected athletes exceeded This app has exceeded the limit of

The Strava API had an incident lasting ~1 hour starting at roughly 10am PST today where the streams endpoints & activities/{:id}/laps endpoint were being blocked and returning 403 “forbidden” status codes.    The incident is now resolved.    Apologies for any interruption in service. 

A bit biased, but... https://strautomator.com 🙂 All the features I wish Strava had built-in, but I know it won't (as most are quite "niche"). So I decided to develop them. Automations to change the activity metadata, custom weather details, auto activity muting, gear component mileage tracking, integration with external ICS calendars (so you can see your upcoming club events and past activities), automatic FTP estimations, plus some other little bits.

In the past when creating routes with the global heatmap activated there was a lot more available than there currently is.  If I look at the global heat map outside of the route creator with all sports selected, I can see these additional heat lines.However, if I go into the route creator, there is no option for all sports and so it gets filtered by preferred activity (biking, running, hiking, walking, etc...), but none of these is anywhere near as detailed as the global heat map with all sports selected. Is there any way when creating a route to have the global heat map show all sports again.  I have often used this when creating routes on less traveled trails, but that still had enough traffic to show up on the global heat map (and still show up on

I'm implementing Strava OAuth in my application and facing a CORS error after my server redirects to the strava.com/oauth/authorize URL. The browser is performing an OPTIONS request and it follows by a CORS-related error.

Boa noite, Senhores(a)Gostaria de saber se com a API eu consigo escolher um determinado seguimento e realizar a leitura do dados por exemplo retornar os dados abaixo.Deste já muito Obrigado.