Ask & Troubleshoot

I have Amazfit GTR4 and during the last month I have some issue to upload from ZEPP to STRAVA...just with swimming pool session!so...to upload Swimming session must I have gps on? or are there any problems with Strava?

Hi, I recently purchased a new watch (Garmin Epix 2 Pro) specifically to record more accurate analysis of my workouts on Strava but all that now shows are the time it took and the calories burnt. There's a whole load of stats recorded on the watch and Garmin Connect but that doesn't seem to transfer across. I've read a few similar posts and can confirm that my weight etc are all complete on my profile... any suggestions?    Thanks   Simon

Hello guys. We want to connect our swimming app to the Strava API.Everything is working well, except Webhook Events API. According to the documentation https://developers.strava.com/docs/webhooks/, we need to Create a subscription.On this step when we make the request:$ curl -X POST https://www.strava.com/api/v3/push_subscriptions -F client_id=XXXXXX -F client_secret=XXXXXX -F callback_url=https://api.openswim.fr/api/strava -F verify_token=STRAVAWe always get this error:{    "message": {        "errors": [            {                  "code": "not verifiable",                  "field": "callback url",                  "resource": "PushSubscription"             }         ]    }}When we check the Subsc

Hello,Do you provide any means to authenticate a Strava call on our webhook endpoint? Like an authentification header that we can configure as we want.Or perhaps you can provide me the IP adresses of your servers so that I can securize my endpoint through IP filtering?Thanks

Hello,in the first line of the following link https://developers.strava.com/docs/partner/strava-live-segments/ it is mentioned that:"Strava Live Segments is an API that allows users to compare their real time effort with Strava segment efforts on their device. To inquire about Strava Live Segments licensing, contact developers -at- strava.com with the subject line “Strava Live Segments Request” and include your API App ID."I did send an email requesting access to the Live segments API only to get an automtic reply redirecting me to this forum. Can someone help me understand what i have to do to get access to the live segments API?I understand that this is more of a private API using a diffetent endpoint (https://www.strava.com/api/v3/live/segments/:id)  than the one mentioned here https://developers.strava.com/docs/reference/ (https://www.strava.com/api/v3/)Thanks  

hello!My name is Tobias and I have an app for cyclists in which I am implementing a functionality in which users can upload activities in GPX format to their account. I am testing the api service and I am having an error that I cannot remove. According to all the documentation I was looking at the file I am sending is correct but the api tells me that it is not correct. I’m sending you the details of the tests I’m doing to see if you can help me figure this out. I appreciate your help.Have a good evening. The call is:curl --location 'https://www.strava.com/api/v3/uploads' --header 'Authorization: Bearer ....' --form 'activity_type="Ride"' --form 'name="Test Walk"' --form 'description="Test walk for cyclon"' --form 'trainer="0"' --form 'commute="0"' --form 'data_type="gpx"' --form 'file=@"ftYnBaTC2/strava.gpx"' the file GPX to send:<?xml version="1.0" encoding="UTF-8"?><gpxcreator="CyclonApp"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"xsi:schemaLocation="http

We use a Strava club to manage our High School MTB team (like many teams). However, the members include parents and coaches in addition to the athletes. Keeping track of athletes progress is difficult since there's no way to filter out the parents/coaches. It would be wonderful to 'tag' the members and then filter based on the tag but until then, does anyone know of a 3rd party tool that uses that Strava data to do something similar?The ultimate goal is just to see athlete-only data on a weekly basis.

My wife (65) has an iPhone 8 with 98% battery, it's quite new, but it runs out on long runs so she is trying low power mode that I setup. This allows her to stream a radio station and strava to keep going in excess of 6 hours (she needs that when she tries a marathon).  The announcement comes through starting run, but there is no kilometer announcements so she doesn't know how far she has run. If I take it out of low power mode, the announcements are back. I have looked at the iPhone notifications settings and they are all on for strava and have looked at the in-app settings and they also say the notifications are on. My question is simple: Is there some way I can ensure the kilometer announcements remain on when the phone is put into, or goes into, low power mode? Thanks for any help. Kevin

As for Garmin Connect, it offers the activity detailed api for developers to access the everysec detailed in a certain activity as a json. I wander whether Strava v3 API offer the same, because I cannot find this information in API Docs. The Activity Detailed is as follow:"samples": [{"startTimeInSeconds": 1695538280,"bikeCadenceInRPM": 0.0,"timerDurationInSeconds": 0,"movingDurationInSeconds": 0,"heartRate": 99,"elevationInMeters": 3.200000047683716,"speedMetersPerSecond": 1.8940000534057617,"latitudeInDegree": 22.55610477179289,"clockDurationInSeconds": 0,"longitudeInDegree": 113.87656951323152,"airTemperatureCelcius": 35.0,"totalDistanceInMeters": 0.029999999329447746}, {"powerInWatts": 0.0,"longitudeInDegree": 113.87656565755606,"totalDistanceInMeters": 1.9199999570846558,"startTimeInSeconds": 1695538281,"bikeCadenceInRPM": 0.0,"timerDurationInSeconds": 1,"movingDurationInSeconds": 1,"heartRate": 99,"elevationInMeters": 3.0,"speedMetersPerSecond": 1.8940000534057617,"latitudeI

Hi, first of all I haven't updated this app for a while and there's no problem with the old version. But yesterday, when I tried to update it to the latest version (336.11), there seems to be a bug or something wrong with this latest version. I encountered a few issues:The routes/maps are messy and also the max speed is nonsensical.On the homepage, none of the activities from my friends that i followed are appearing.Can someone please provide a solution, thank you 🙏 

My runs from Peloton come over but the 'best' distance and times I have run don't seem to come over despite pace etc showing on the workout.Is there something on my side that I need to add or is this function not possible with Peloton treadmill running?

Just started today, can access all other features but home page refuses to load?

I noticed when uploading today that my weekly bicycle mileage is no longer available for my free account. I now have to keep track by hand or by looking at my bike club link to see what the mileage is. The feature has been replaced with the following. 

We want to build an android application to read data of athletes after their authentication using V3 API. Default rate limit is 200 for 15 mint and 2000 for per day.How to increase this limit. Is there any paid plan for developers?

We made a web app and connected strava API to get the activity of athletes, We only get the activity of athletes who are associated with our strava app, but we don't get the activity of those who are not associated with our apps. Many people connect their Strava account with our web app, and when we are going to generate refreshing tokens it says bad request. Please let me know how we can get all of the activity of athletes who are connected to our web apps via strava. Do we need to any extra settings of the app for public mode?

Hi,I'm a university researcher in Statistics (and also a keen runner and Strava user). I want to reproduce the results of this research paper (published in 2022):https://link.springer.com/article/10.1007/s40279-022-01680-5In it, the authors state:"Availability of data The data supporting the findings of the current study are provided by Strava under a limited research license. The data are thus not publicly available. Requests to access these data should be directed to Strava."How/where could I request access to these same data?  

Hello everyone, I'd like to ask whether there is any way to retrieve all segments for inline skating activity via Strava public API? Is that feature planned to be implemented? Currently according to the docs: https://developers.strava.com/docs/reference/#api-Segments-exploreSegmentsin the desired activity_type parameter we are allowed to use only one of the following values: running, riding. I would be grateful for any hint in this matter.Best,Aneta

Hello everyone,I would like to know if and how we could export the most used routes in Belgium by Strava athletes in a way to improve our cities.By using the API, could we get a full list and merge all the routes used by Strava athletes in Belgium? Allowing us then to suggest to municipalities to add some city furnitures on those most used routes such as water fountains, benches, wheel inflator tools,…Thanks for your help to improve our cities and encourage sports!

Hi, we discovered a strange behavior when uploading duplicate activities on Strava. We use the endpoint Post /uploads in order to upload activities on Strava and there is a case when for example a user tries to upload twice same activity and we have on our side the following handling: if the response from Strava is 400 and the message response contains "duplicate" we are providing to the user a message saying that "the activity is already uploaded", but we observed that for some accounts when we try to upload duplicates activities we receive 201 from Strava meaning "activity successfully uploaded".Strava accounts observed behavior:for new Strava accounts seems to receive the correct response 400 in case of duplicates (e.g Strava accounts created for example today or 3 days ago)for old Strava accounts we receive 201 in case of duplicate requests (e.g Strava accounts created one year ago or 3 months)but after some time (2 days - 1 week) also for the new accounts we received 201 in case o

Hi folks,Im trying to develop a Power BI dashboard for myself and my group of friends but I’m struggling with trying to get an API connection that returns all Strava activities updated as we add more in time.Probably any of you guys have done something similar before? Could you give me some advises?Help is much appreciated.

I have an app where I would like to get the ytd_run_totals of each member in my club. In order to do this, I understand each club member is supposed to authorize my app to be able to read their data. When the user clicks authorize and the athlete's authorization code is displayed in the proceeding url, is there a way to obtain this code programmatically? Or is the only way to obtain it by having the user communicate this to the developer? 

I've just had a spin class (while wearing a chest heart rate monitor) and, when finishing the activity, I chose a wrong sport by mistake (I don't even know what it was anymore). After editing that (I've tried a bunch since, but it's on "workout" now), it shows an elapsed time of 30+ minutes (which corresponds to actual active time), however it also accounts for a distance of 0.37km (a bunch of jagged lines around the building) and a matching moving time of 5+ minutes, leading to big distortions in the heart rate data and graphs. As I understand it, the "workout" (and others) category should ignore the distance data, no? Perhaps the fact I at first chose a sport that accounts for distance permanently screwed it up and is not being corrected even by editing it? Any suggestions?

Hi, hoping that someone may be able to assist me with this! Beginning of the year I bought an XOSS cycle computer and ANT+/BLE speed+cadence sensors. This setup worked great by using the xoss app to export data to Strava, however, I also wanted to record HR data. Jump forward to a couple of days ago, and I bought a Galaxy Watch 4, installed the Strava app on it, and tried to test a few cycling sessions with it, however there is a problem! Strava gets the speed/HR data from the watch just fine, however, if I'm recording with both the watch and the XOSS computer/app, rather than combining the data as one would expect, so I would have speed, HR and cadence, two activities are created, and in the app it says I cycled with.... myself... One has the speed/cadence, the other has speed/HR, and the distance logged to my account is doubled. Given that the recordings are timestamped, shouldn't the app be able to work out that since both my galaxy watch and my phone (which is what I use to sync th

After upgrading to IOS 17, my Strava app changed the language to Japanese. I've tried suggestions from this post (making sure the phone language is set to English or changing the default language) but with no luck... how can I fix this?Thanks in advance for your help!

I have an Apple Watch SE. ever since the new software was downloaded I have been having issues with Strava. It will not start my activity right away and sometimes it will crash and reload mid run.  Am I the only one with these issues?