Ask & Troubleshoot

Dear sir / Mam,Greetings to you , I'm going to participate in marathon , the organizer recommended your app to use in marathon . The problem is my mobile is one year older and my collegues are also participating , if the battery drains faster , what is the solution to use the app for 3 hours +.Anticipates your responses,Thanks & Best Regards Bharath H.

Hi, if possible, I would like to understand how many km I have done since I fitted my new tyres. I would like to have a filter for dates from — to so as to have a report of the total km done, altitude difference done and time taken. Thank you.

I'm now a 55 year old runner. All my previous runs were in the category lower. So all my runs are no longer showing up in the 50-55 category (as I'm no longer in that age bracket)Only my current runs show up ....what about all the others when I was younger...is it possible to set the filter to show my runs from the previous categories over all the years of running....eg my runs as a 44 year old should be shown in that group..... Or am I missing something in the settings of the app

I use this api https://strava.com/api/v3/clubs/${id}/activities     I try to fetching club members data other data is getting but date is not getting so any solution ?

Há alguns dias notei que o strava deixou de atualizar as atividades de corrida feitas e salvas no zeblaze stratos lite 2. No app do zeblaze tudo ok, mas de uns 10 dias pra cá, as corridas não são importadas pro strava TRANSLATION: A few days ago I noticed that Strava stopped updating the running activities done and saved on the Zeblaze Stratos Lite 2. Everything is ok on the Zeblaze app, but for about 10 days now, the runs have not been imported into Strava

Olá, gostaria de criar um site de desafios virtuais e por isso busco alguém que posso me ajudar a desenvolver.Preferencialmente que fale com idioma português . TRANSLATION: Hello, I would like to create a virtual challenge website and that's why I'm looking for someone who can help me develop it. Preferably speak Portuguese.

Using a Wahoo Tickr...the HR works fine but the transfer from Zwift to Strava strips the HR (but it still transfers to Garmin connect ok).  Any ideas on why HR won't show for trainer rides on strava?  Outdoor rides are no issue

Hello,I developed an web app, it works very well in localhost, but when I deploy it, I am able to retrieve Strava activities, I have a problem during authentication.My error message is:AuthCanceled at /oauth/complete/strava/Authentication process canceledRequest Method:Request URL:Django Version:GEThttp://centcols7-245eaaaf.b4a.run/oauth/complete/strava/?state=ebefy8dzD9YHtwc2R0wCIivPpB0amT9b&code=cb9d55d79f9dcd8c8fc7e23a920c4fd07693aa12&scope=read,activity:read_all5.0.2 

Hi @ All,I can't find a solution to my problem.When I start a Strava workout on the iPhone, I want it to be displayed on the Apple Watch at the same time.If I start the app on the watch afterwards, it does not synchronize the current live workout. It doesn't work the other way around either. Is this simply not possible or is there a missing setting? Thanks for your ideas.

Hi, i have problems with my strava on PC/Web.. it always fails to display the page perfectly in the last 5 days, I've tried using chrome, incognito, and firefox all of them can't display it. One of the info on the page says: "It looks like you're using a browser that Strava no longer supports." I've checked my chrome version, it's the latest version.is there anyone who can help me?

Hello, I am asking this specifically for a Garmin Etrex 32x device which is not supported by garmin connect and is not able to sync with phone, the only way to upload its tracks is to manually upload gpx file.From what I understand, device_name will show up in the activity page, only if it came from connected app (like garmin connect et al) Would it be possible if it showed on the activities where track was uploaded manually? gpx tracks usually contain creator xml tag for device that produced them. Or maybe there is a list of known devices from manufacturer's sync apps that are used, then again strava does not know etrex devices 🙂 I know it's old and unpopular gizmo, but it is really robust for all outdoor activities and would be nice if strava honored its device name from gpx xml. example tag from gpx <gpx xmlns="http://www.topografix.com/GPX/1/1" xmlns:

Hi everybodyCurrently, I haven't found a solution to get all registered user's activities, does anyone have any solution?Hope to receive help from everyone

I have various Elliptical runs registered on strava that mess up my normal running PB's. How can I remove these from the running PB's without deleting the activity? I already made them private, but that did not do the trick. 

I'm trying to create a new route, and there's a section of road that's a simple out and back.  The creator is forcing my route into a loop, when I don't want additional roads on that section, in fact, I just want the route to follow my cursor.  It didn't behave this way previously (a few months ago).  What gives?  Please change it back.

Somehow, since my last 2 runs, my activities is missing a lot of data. I tracked both runs on an Apple Watch Series 5 (no SIM) without carrying a phone. I turned all permissions to ON.  Any advice how to fix this?       

it’s really surprising how difficult it is to reply to somebody’s comment. The auto complete for the name does not prioritize the names of people who actually commented. Here’s a screen recording, demonstrating: https://share.icloud.com/photos/036eMR4aCdID_P0fPCcSM3NUgThe autocomplete should prioritize names of people who have left comments.

Hi! So, recently I did a ride (bike), one that I do exactly quite often, every couple of weeks for the last few years. Matched rides used to pop up and show me all of these rides going all the way back to 2019. Now, suddenly, I only see matches for the last couple of months. Also, I different ride regular ride today, exact same route as usualy and matched rides isn't even showing up. Is anyone else noticing this? Could there be something wrong with my data?

A recent app update has moved the power graph away from the analysis tab.   This is a really bad change because looking at the correlation between power and heart rate in the analysis tab is at the core of data analysis.   I would urge support in moving the power graph back to the analysis tab, even if it means just simply duplicating it so it is in both the main post page and the analysis tab.  Us cyclists want to see heart rate and power graphs on the same page please. 

Currently, when creating a group challenge, we can select a specific list of activities to count toward the challenge. However, individual goals can only be related to a single activity type or to a bucket of activities that does not align.For example, I participate in a group challenge that counts both Run and Workout/HIIT/Crossfit (see below for why I put slashes between those). I would like an individual goal that also tracks those activities.I grouped Workout/HIIT/Crossfit because the current app behavior is a bit confusing. In one group challenge where I participate, the only listed qualifying activities are: "Hike, Run, Virtual Run, Walk, Workout" but my "HIIT" activities on Strava *are* counted.Basically, when I do a bootcamp style activity (Workout/HIIT/Crossfit) or a run I would like to include it. But, for example, when I go skiing or biking I do not want those to be counted. If you were to create a pre-created group, it would be something like "a

I've been having an odd issue where, after installing any iOS update (i.e. 17.2) on my phone, the Strava Apple Watch app becomes unlinked from my phone and showing that I need to complete setup on my phone.  Uninstalling Strava from my phone (which removes from watch), rebooting, and then reinstalling Strava on my phone will fix the issue temporarily, but at next iOS update, this will reoccur.The only workaround thus far has been to uninstall Strava from my Apple Watch, reboot the watch, reinstall Strava on my watch, and then go through setup again.

Hi all retired a bike some day ago and added a new one (gravel) and defaulted on cycling and gravel biking. New activities altough defaults on the old (and retired) bike.   Any help? regards Luca

Hi! I've been trying to create a route through a paved greenway trail and whenever I try to draw my route, Strava doesn't recognize it as a valid way - even though the global heat map is dark blue and when I ran on it the other day Strava recognized it as a trail. I'm trying to create a long run because it connects to a trail system and it won't let me, I can't even figure out how much mileage it would add! Does anyone know why this is happening or how to fix it?

This always bugs me. I am offered a free trial but to be allowed to try the free offering, I need to put in bank details. I know why this is done, so that after the trial period runs out then a charge is made. I think it would be much better and friendlier of Strava to just let individuals try out the free trial without the need for bank / card details. 

Hi,I want to extract a list of all the activities that the club members have done in the last month. Is there any way to do this? When I check "recent activities" I only see the activities of the last 5 days.If I look in my own feed at everyone I follow, I see since the 18th of October, but we started on the 10th. There are 70 members and going through all 70 members and doing it manually will take a long time..

Hi everybody,I think there's a mistake with "snowboard" activities. If you record an activity of this type, the only segments in the report page are climbs. If you want to see slopes' times (so, time for descents) you have to change your activity in "alpine skiing" (or similar name, in italian is "Sci alpino").