Ask & Troubleshoot

With the newly introduced per app athlete limit its clear around 15% of our athlete tokens are orphaned. Is there any way to clear these down? We're quite happy to cycle through all the valid tokens and make a "hey this one is still in use" poke to an API call 🙂Thanks 

Is there an easy way to determine how old a segment is? If not, could it be added to each segment e.g. creation date?

Hi all, I have been a full member for a number of years but only recently started to use the detailed analysis screens. I have an indoor trainer and an e-bike. Is there a way I can filter the power curve by activity type? In other words, exclude the virtual bike when I want to see  only the power curve of my outdoor rides and vice versa? I'm sure the two power meters are giving slightly different readings and skewing the results, it would be interesting to compare them against each other, Thanks in advance,

Bonjour  J'ai un problème aidez-moi  J'ai voulu modifier mon mot de passe car je ne m'en rappelais plus c'est ce que j'ai fait mais lorsque je me suis reconnecté j'ai été sur un nouveau compte j'ai donc perdu mon ancien compte pourquoi Good morning I have a problem help me I wanted to change my password because I couldn't remember it that's what I did but when I reconnected I was on a new account so I lost my old account why    

Hi there!I am looking for someone to please point me in the direction of some help for API integration for an Organ Donation event we are hosting in September called Race for Recipients.Last year we logged 11,000 activities in a week across the UK.Many participants have asked that we get STRAVA integrated with our web based platform to improve the user experience.I have spoken with customer services at STRAVA, but unfortunately I am still not clear what I need to do.... please help!Many Thanks!

Strava recently added Local Legends for all foot-base activities, which was a great addition. Unfortunately, it seems you forgot to add a “Segments” tab to Snowshoe activities, even though those activities qualify for competing on segments. Snowshoe: Hike: Seems like a bug to me. A fix would be much appreciated 🙂

import requests def get_strava_profile(access_token😞 url = "https://www.strava.com/api/v3/athlete" headers = {"Authorization": f"Bearer {access_token}"}   response = requests.get(url, headers=headers)   if response.status_code == 200: return response.json() else: print(f"Error: {response.status_code}") return None if __name__ == "__main__": access_token = "YOURACCESSTOKEN" profile_data = get_strava_profile(access_token)   if profile_data: print(profile_data) get_strava_profile('')How do I get this working? I get a 401 error

I have developed an Android bike computer and my users wants to be able to send live location data to their family or love ones. Such that they can be tracked. Just like Strava Beacon function. As the Strava Beacon function exists I would like to have an API which can be used to post live location data every x minutes/seconds if an activity is started. Such that the my users can use the beacon functionality of Strava. It would be nice if all Strava users can have a unique link which can be reused for each activity. Possibly with privacy settings options (public visible or only for Strava followers or only Strava Beacon followers e.g.) Benefit for Strava is that users should be a Strava Subscriber to be able to use the function. So possibly more subscribers for Strava. Benefit for me is that I do not have to develop this kind of functionality.

We are working on our webhook implementation, and are finding that after the create POST, photos are not available when we do a GET to the getActivityById endpoint. Assuming this is a timing issue, it would be great to have them as part of the update fields in an update POST. Right now the getLoggedInAthleteActivities endpoint is more consistent than webhooks and the data provided for both create and update events - we'd love for that to be swapped so we can deliver a better experience for our users.

Since yesterday, I haven't been receiving any new activity events. I attempted to delete my subscription and re-subscribe, but I am now only receiving a "bad request" message from Strava. Has anyone else experienced this issue?

Hi all,I have a request. Is it possible to expose the Fitness & Freshness metrics via the Strava API? Currently these metrics can only be seen on the Strava website/App. 

I received three activity from one person. However, all its values are the same, perhaps the only similarity here is activity_id and polylines_id. Can you check for me and give me the reason? Thank you for your help 

Strava showing when I am trying to post, "Creating Posts is temporarily disabled. Please try again later." Why I am seeing this? 

Is there any documentation on exactly what is counted under "Read Rate Limits" vs "Overall Rate Limits" ?https://www.strava.com/settings/api includes little (?) links next to each, but they both link to the same page which does not mention Read vs Overall.We're assuming read is pretty much any call to GET athlete/activities or activities/.../stream, but it would be nice to confirm - the overall rate limit we have is five times the read limit, and we have no idea what we would do with so many write calls 🙂Thanks

I'm hitting an issue where the activities api is behaving unexpectedly.  I can curl and retrieve details for many activities but I'm having an issue with indoor cycle activities from Wahoo.    curl -H "Authorization: Bearer ***" https://www.strava.com/api/v3/activities/9186799911 {"message":"Resource Not Found","errors":[{"resource":"Activity","field":"","code":"not found"}]}   Is there something different I need to do to get an api query for a cycle activity from Wahoo working?  Running the same command against https://www.strava.com/api/v3/activities/9187552481 gives the expected result. 

Why has Strava removed the distance behind/ahead of pace for goal targets?!? Very disappointingPLEASE BRING IT BACK

I am working on a React application and am using the Strava API to retrieve an athlete's activities. It is working successfully except for some reason it isn't returning Virtual Rides.   I have been testing it by manually creating Virtual Rides on strava.com, but these rides are never being returned by the API call. The Virtual Rides I have been creating have their visibility set to "Everyone", so I don't believe it's a privacy issue.   Again, the API call is returning normal Rides just fine; it's just not including Virtual Rides. Why not?   Here's a code snippet:   "return axios.get(`https://www.strava.com/api/v3/athlete/activities?access_token=${user.access_token}`, { headers: { Accept: "application/json", Authorization: "Bearer " + user.access_token, }, } );"  

Is there any way to get to the full activity stream from specific friends, from an API perspective? It seems like API: https://www.strava.com/api/v3/activities/{id}/streams?keys=watts only works for your own activites.However, the full activity is available through the website (with cookie authentication):https://www.strava.com/activities/9297562809/streams?stream_types%5B%5D=latlng&stream_types%5B%5D=privacy&stream_types%5B%5D=time&stream_types%5B%5D=heartrate&stream_types%5B%5D=altitude&stream_types%5B%5D=distance&stream_types%5B%5D=moving&stream_types%5B%5D=velocity_smooth&stream_types%5B%5D=cadence&stream_types%5B%5D=watts&stream_types%5B%5D=watts_calcIf this is available on the website, why isn't on the API side?thanks,

Is there a way to edit mileage from runs on a cruise ship?  I've done a few runs while out at sea on the ship's jogging track and my mileage gets way overstated though my times are fantastic.  I'd like to be able to back down the mileage to make my times as accurate as possible.

I used the Routes feature in search of a new, ~60 mile spin around DC. One of the suggested courses took me to a busy, non bike-friendly intersection just off the capitol beltway in Northern Virginia (pics att.)   . I would never consider riding this stretch of road and feel sorry for any non-local who would find themselves there.  This isn’t the first time that a route has taken me down a sketchy stretch of road. A similar thing happened to me at the beach over the summer where I was pointed down a straight, fast, 2-lane highway with no shoulder.  Maybe some of these questionable routes were created with group rides in mind (strength in numbers and all), but I wonder if some aren’t drawn by bots. In any case, I’m using other resources to guide my rides in unfamiliar territory.

Hi. Rather than toggling back-and-forth between the map screen and the statistic screen, I would like to have a split screen with the map on top and the stats below. Unfortunately, that only happens when I pause my ride. As soon as I get going the entire screen is either all map or all stats, and I have to physically toggle back-and-forth, which can be difficult to do while mountain biking. Any suggested solutions? I’m using the free access (I’m not a subscriber, yet). Thank you. 

Hi,Isn't it time you had a 'Strava Pro' page or category? Let the amateurs have their app back. 

I did the wolvwerhampton to Aberdovey bike ride yesteday but had a few mechanical and need a 15 miles lift, can you crop the middle of a ride with out loosing either end?

I wanted to report an issue that I observe from time to time on my activities. Occasionally, when I finish a run and upload it to Strava it shows that I have some achievements there. Then I open the run and look at the list of segments and see a smaller number of achievements there.For example, today I had two achievements shown in the feed - two second best efforts on segments. But the list segments shows only one second best effort. In the past I assumed that could be due to hidden segments. But if I look at hidden segments on the web, I get yet another number of achievements, that is different from the number of achievements in the feed.It would be good if Strava engineers sorted this out. 

My kids race mountain bikes and send me their strava beacon. I'm hoping to be able to pull their real time location data (and maybe their teammates) and put it on a map where the family members who are at the race can see where everyone is on the course. Picture beacon as it is now but with multiple riders on the screen at once. I might be missing this somewhere but I cant tell if the Get Activity Streams would be able to give me the strava location data in real time. I tried using the Swagger Playground (and the API via postman) but I cant figure out how to get the activity ID of an activity that is currently being recorded. Any suggestions? Thanks!