Ask & Troubleshoot

I have an issue, and I dont know if it is the right place to discuss it.  - All my activities from Samsung health are syncing to Strava as RUN. It could be Swimming, walking etc., still going to Starava as RUN.  Is anyone having the same problem? And who to report to? 

I’d really like to be able to label activities with children (much like shoes or commutes) to give a more accurate picture of speed with and without (and be able to show them how many miles they’ve done in one place)

Is it bug or feature that I cannot select for example Trail run when uploading activity but can when editing?

bonjour je voudrais synchroniser une activité de garmin sur strava , en gpx ou tcx mais un message s'affiche au bout de quelques "secondesactivity_10282045562.gpx duplicate of activity 8369471731" Pouvez vous m'aidez a savoir d'ou vient le problème ? Merci.

Can anybody tell me why my GAP paces have stopped showing on my runs. I’ve looked through settings but I can’t find an option to turn them on. Thanks in advance

Hello,I'm using the Strava API to post activities for my users onto their strava account. However, every so often I get a 409 error back from strava when I try to create an activity. I know this means that an activity already exists at that time for that user, but the user in question had no conflicting activity.For example, at the following time: 2023-01-09T15:35:25.225Z,I sent a POST request to create an activity and got a 409 error back with the following body: {"message":"error"}. The start_date_local was "2023-01-09T15:00:20+00:00", and the user's latest activity on their strava account was 4 days before this activity, so there can't be a conflict.

j'ai remarqué que strava pour l'activité ski de fond , bien que la durée et le kilométrage soient corrects calcule une moyenne fausse pour tout le monde alors que les montres, compteurs fournissent la bonne moyenne

Hello Devs!I'm looking for someone who is familiar with working with the Strava API to build a tool for me, specifically a tool stores any users activity information in a database that grants permission for me to do so. Thank you

Is there a way of getting activities marked as walks or hikes to count towards annual target rather than having to tag them runs (very slow ones!) Any ideas welcome Mark 

Hi there I'm getting this message when syncing my activities:Detected 634 activities with missing stress scores due to lack of functional thresholds➞ Please provide your functional thresholds in dated athlete settings to cover below activities I have tried to restart the sync several times but get the same result.  My dated athlete settings are as follows: What to do? Thanks in advanceHenrik

I've just changed to using a Garmin 255 (previously had a Coros Pace 2 and before that a Garmin 920) and now my track workouts (saved as a Workout on Strava) are showing very odd times (way too short) for rest periods between reps. It seems like it's now using moving time rather than elapsed? It has been working fine for the Coros & Garmin 920, both correctly showing the full rest periods on Strava. In Garmin Connect the activities recorded on the 920 & 255 both look fine with the correct rest being reflected, but when transferred to Strava the 255 data is being changed, whereas the 920 data isn't? Garmin 920https://connect.garmin.com/modern/activity/7646721476https://www.strava.com/activities/6103408949 Coros Pace 2https://www.strava.com/activities/8332848539 Garmin 255https://connect.garmin.com/modern/activity/10282850878https://www.strava.com/activities/8370378716

Strava gives reminders to drink. What is the water bottle size in ounces it uses?

bonsoir, j’ai remarqué sur trentaine de mes sorties que je n’étais pas classé sur certain segment effectué pendant la sortie. il y a bien mon temps sur le segment mais je n’apparais pas sur le classement …. tout en sachant que je suis en public . 

I uninstalled my app because I had no sound when using it. Unfortunately, I can't reinstall it from google play store. Someone can help ?

I noticed after doing an interval workout from the fitness app on my apple watch that the intervals do not appear on Strava like it would with Garmin. Is this expected? 

If i record on the Huawei Health app it syncs right away. The Band 7 doesnt sync. Could it be that Band 7 doesnt record GPS? The Band 7 doesnt support the Strava app so it syncs to Huawei Health on my smartphone and then to Strava. I just got it today.

I am an avid runner who is also a pilot and Garmin watches that target different verticals like aviation, boating, etc also have all the running, cycling features as well. Whenever I go on a flight it automatically uploads to Strava just like any activity. It's actually pretty cool to see my flight track on there, and the community thinks pretty cool too, but it messes up all statistics and my year-end report because it thinks these are fitness activities. It categorizes these as a Workout which is probably fallback. Does anyone know if possible to mark an activity in a way so it doesn't include the data in fitness statistics.

Hey!I was working on a small app last week using the developer docs and was wondering if you could make a correction. The docs suggest that the tokens received for accessing resources are bearer tokens meant to be posted as headers when requesting resources however in practice (at least for the `/athlete/activities` endpoint) the v3 api expects the access_token to be sent as a query parameter. Is there any chance the docs could be updated to reflect this or at least clarify that different resources require different forms of access tokens? What was especially confusing is that when I went through the redirect flow the token was explicitly listed as `token_type: Bearer` which was not correct.

HI, I would like to add the calories and hart beet on some activities.  My fitbit is to old to be compatible with strava and I dont see how to add these info without enterring manually the activitie. Thanks

I have some ideas that I'm considering submitting, but before I do, I thought I'd come here for a bit of a discussion. How do you view Strava? I see Strava as a "Social Platform for Fitness/Movement", where not only do we track our activities, achieve KOMs, become Local Legends, etc., but also as a place of community, where we can get together to share and delight in each other's accomplishments.Given that perspective, I think there are a lot of 'social' features that are missing from Strava (tagging other athletes in photos and/or videos, chat, event planning, etc.). How do others feel - are you more in line with Strava as a Social platform, or do you see it more for the athletic tracking (wanting more features tied to activities, rather than social features)?

I noticed today that my Zwift indoor ride on a standard bike was marked as "e-MTB ride". I tried to change the activity type to a regular ride which I did and saved it, but after checking to see if it kept that change, I found it didn't. I did buy an e-MTB bike a few months ago, but I went and looked at my Zwift activities and I now find that *all* of my Zwift rides are e-MTB rides, even ones that were entered before I even owned an e-MTB. I found that Strava says you can't change a virtual ride type after it has been recorded, but I can't even figure out how it defaulted to an e-MTB in the first place. I looked at my profiles in both Zwift and Strava and can't find this setting to fix it going forward.

With the introduction of support for Bulgarian language in iOS 16, Strava application started using a strange set of audio cues. There are some Bulgarian words in it, lots of English words as well, but the pronunciation is usually wrong and based on an awful accent. Sample: /edin kilometer/ in five minutes /nine/ seconds. Edin means one; nine (9) is pronounced /nine/. Please remove this translation and switch back to English until you have real Bulgarian translation. The current one is far from the quality someone could expect from Strava. Thank you!

Every year we are waitng for the yearly summary, aren't we? As it was rolled out a few days ago I recognized again that the numbers used in this summary aren't correct. E.g.: In my profile there are 6.270 km of total cycling distance. The summary says 6.431 km. Also the longest ride stated in the summary 120 km, the profile says 150 km (and I know it was 150 km 😉 😉 ) Where do these deviations come from?

Does anyone know how to post a virtual ride, but not have it count towards the leader board? I did a virtual ride and got a KOM on a section of that ride.  Which doesn't feel quite fair.  Doing it inside isn't the same as being on the actual road.  

The annual summary in my profile has two separate options to show E Rides and non electric Rides. If I sum both the annual kms seems high and the non E Rides in particular seem to be high. Am wondering if the E Rides are a subset of rides ie included in the total of Rides rather than as a separate quantity? Or on the other hand am I simply a superstar?