11-10-2022 11:53 AM - last edited on 11-10-2022 12:45 PM by Jane
I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?
Solved! Go to Solution.
02-03-2023 10:36 AM
Hello,
Apologies for the delayed response here. I've been checking into this and the issue resolution is still a work in progress. There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.
If it's still happening please submit a support ticket and we’ll be happy to help.
01-23-2024 01:48 PM
Still not fixed for me as well.
This is absolutely horrendous. This topic shows that the problem has been known for more than a year now. All you did was label an answer which is not working as a solution. Why should I continue paying for something that is broken? And even worse, you do not even seem to care that one of the main selling points of a premium subscription is not working.
12-12-2023 03:42 PM
THIS HAS NOT BEEN SOLVED> PLEASE REMOVE THE 'Solved' label on the post and get an engineer to fix the bug @strava
08-11-2023 09:36 AM
What is the work around? Can this bug be prioritized by the admin team
08-11-2023 10:05 AM
alabell, the DIY work around is to change the activity type - i.e from road cycling to mtb, save it and then change it back. magically and beyond the understanding of the strava tech people this gets the power data into your overview chart. its impossible to do this for every activity so you need to do it when you know you'v made a particular effort.
this issue is now so old, that it makes you wonder where their focus is....adding new features but not fixing the core existing ones I believe.
06-05-2023 12:24 PM
its still not fixed....work around or not it ...its a joke that this has been identified but not fixed after so long.
06-05-2023 12:02 PM
Jane, this isn't a solution. Any updates here?
02-02-2023 11:11 PM
Hi,
just wanted to flag that i have noticed this yesterday and realised a few rides are not synching properly. Today is the 3rd of Feb 2023 so I hope the bug that the original Strava reply in nov 22 is actually being dealt with.
11-10-2022 12:44 PM
Hello @AltadenaCheetah
Thanks for posting about this. We do indeed have a bug right now where some activities are not updating the power curve. Sorry about that. Our Team is working on solving this as quickly as possible.
08-26-2023 02:46 PM
Just noting that I have been, and still as of this week also continue to have this issue. Would appreciate if it could be fixed
08-26-2023 12:58 PM
This is still a problem on my profile. How come nothing has been done about this issue for so long?
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