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Power curve issue with 'Last 6 Weeks'

AltadenaCheetah
Mt. Kenya

I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?

power_curve.jpg

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello,

Apologies for the delayed response here.  I've been checking into this and the issue resolution is still a work in progress.  There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.

If it's still happening please submit a support ticket and we’ll be happy to help.  


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

31 REPLIES 31

Still not fixed for me as well. 

This is absolutely horrendous. This topic shows that the problem has been known for more than a year now. All you did was label an answer which is not working as a solution. Why should I continue paying for something that is broken? And even worse, you do not even seem to care that one of the main selling points of a premium subscription is not working. 

THIS HAS NOT BEEN SOLVED> PLEASE REMOVE THE 'Solved' label on the post and get an engineer to fix the bug @strava

What is the work around? Can this bug be prioritized by the admin team 

Amritt
Pico de Orizaba

alabell, the DIY work around is to change the activity type - i.e from road cycling to mtb, save it and then change it back. magically and beyond the understanding of the strava tech people this gets the power data into your overview chart. its impossible to do this for every activity so you need to do it when you know you'v made a particular effort. 
this issue is now so old, that it makes you wonder where their focus is....adding new features but not fixing the core existing ones I believe.

 

Amritt
Pico de Orizaba

its still not fixed....work around or not it ...its a joke that this has been identified but not fixed after so long.

Jane, this isn't a solution. Any updates here?

 

Amritt
Pico de Orizaba

Hi,

just wanted to flag that i have noticed this yesterday and realised a few rides are not synching properly. Today is the 3rd of Feb 2023 so I hope the bug that the original Strava reply in nov 22 is actually being dealt with.  

Jane
Moderator Moderator
Moderator

Hello @AltadenaCheetah 

Thanks for posting about this.  We do indeed have a bug right now where some activities are not updating the power curve.  Sorry about that.  Our Team is working on solving this as quickly as possible.  


Jane (she/her)
STRAVA | Community Hub Team

Just noting that I have been, and still as of this week also continue to have this issue. Would appreciate if it could be fixed 

This is still a problem on my profile. How come nothing has been done about this issue for so long?